[Resolved]  Bajaj Allianz, Capital Unit Gain — Misinformed about surrender fee

Address:Ernakulam, Kerala

I have taken a policy named Capital Unit Gain in May 2007. At the time i took the policy, i was told that i will be able to withdraw the full amount in the policy without any surrender charges after the lock in period, which was 3 years. Now, when i approached Bajaj Allianz, they are telling that i will have to pay 50% of the first premium amount which will sum upto 10000 rupees. The total fund value is around 86000 rupees. I would like to get the full fund value without any surrender charges. But, for that i will have to wait for the full policy term which is 20 years as per Bajaj Allianz.

Thank you,
Arun Peter
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Arun,

We would like to help you out with the issue you are facing. Could you please write to us with your policy details and your contact no. at help.[protected]@bajajallianz.in and we will address the same at the earliest. Also, do remember to mention the reference no. "ORM23110" in your mail.

Sincerely,
Bajaj Allianz Life Insurance
Alright, I will write an e-mail to you.
I have sent you the mail
Dear Arun,

It seems we haven't received your email yet. Kindly resend the email to us at help.[protected]@bajajallianz.in mentioning the reference no. "ORM23110". We will address your query as soon as we hear from you.

Sincerely,
Bajaj Allianz Life Insurance

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