[Resolved]  Bajaj Allianz Life Insurance Company Ltd. — Delay in surrender of policy - Financial Loss occurred

Address:Allahabad, Uttar Pradesh

Dear Sir/Madam
I had surrendered my two Life insurance policies of Bajaj Allianz (No- [protected] & [protected]) with all necessary documents on 10/11/10 and completed all remaining formalities on 11/11/10 at 1.50 pm at Bajaj Allianz local office from where I had purchased the policy about four years back (Prem Jyoti Net Marketing PVT LTD flat no-1, 42A/34B Clive road civil lines Allahabad- Bajaj Allianz license no[protected]

I had requested (vide my application dated 10/11/10) to do the full and final payment of both the policies and transfer the entire amount in my Federal Bank Account No- [protected]

I had also stressed to freeze my both policies on the same day i.e. on 11/11/10 but on 18/11/10, I have got the telephone call from Ms. Priyanka from your second office at Allahabad (phone no[protected] that the IFSC code is not being confirmed by Bank (Federal Bank Allahabad Branch)

After this I asked her to clarify “why this has not being asked earlier? and then in spite of my request not to sell my units they have sold my units on 19/11/10 with NAV of 17.156.

Due to negligence of your office staff at Allahabad I suffered a total loss of about Rs. 10,672 (NAV o[censored]nits was 17.7212-on the day of surrender of policy i.e. on11/11/10 and it was 17.1561 (the day of selling o[censored]nits)

Sir
This all shows lack of responsibility by office staff of Bajaj Allianz at Allahabad (U.P.) and more over these people are tarnishing the image / credentials of this famous and reputed company.

I finally request you to compensate my losses which occurred because of ignorance of your office staff, other wise I will be forced to take the help of legal authorities of the districts

With Warm Regards


Dr. Hamid Sayeed

H. No-124/3-B Muirabad

P.O.-Katra Cutcherry Allahabad-211002 U.P.

Mob:- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr.Hamid Sayeed,
As per your complaint, our representative have called and explained to you the policy details and non payment clause, also we have sent an e-mail with all the details to you.
Regards,
Bajaj Allianz

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