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[Resolved]  Bajaj Auto Limited — Bajaj XCD 135 Service Issue

Dear Sir,

I have purchased a Bajaj XCD 135 with ES bearing registration no. WB-24P-1682 form ROLTA MOTORS PVT LTD (ROLTA BAJAJ, Kestopur, Kolkata-700059) on dated 10.04.2009. I did not drive it much because maximum time of the day I have to spent in office. My byke was running very good, but after the first free service a problem occured i.e. Starting Problem with Auto choke, I complaint several time regarding this problem, they have checked my vehicle several times but that problem is not yet solved from that day to till date.

Request you to kindly look into the matter on an urgent basis,

With Regards
Sajal Das
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  4 CommentsShareTweet

Comments

BAJAJ XCD — Bajaj XCD service issues

I skipped some of the paid services, will the warranty for the bike expire or not valid? I went recently to the servicing center as some of the parts were rust and he said as i skipped some of the services its no more valid and the parts cant be replaced.

Apart from these i have several issues with the servicing center. So I would like to know what options are available to avail warranty, if we do not want to continue with servicing center. To whom we need to report when we are not satisified with the servicing center service. Is there any governing body which checks the Quality of a bike.
I am not satisfied to my bike XCD-125, & Bajaj Auto Company & his network (Authorized Dealer, Service Center Eg.) Last 15th year I am regular & satisfied customer when this time I used bajaj-boxer . But I purchase XCd-125 Motorcycle in Dec-2007. And introduction to interfacethe real bajaj auto compony & his problemetic Products . This is very bad & harmful experience to me last 21 months my bike not working properly, starting problem, battery problem, self start problem, meter & wiring problem. You know definition of "problem", simple “ Bajaj Auto Limited” take a experience. Bajaj auto company very careless to customer services. Very poor service .
Write a mail detailing your complaint to [protected]@bajajauto.co.in

Bajaj Auto — Problem in Service

Dear Sir,

I have purchased Bajaj bike(model-XCD 135 with
Disc brakes) 4th October 2009. Since beginning I have been told by the dealer that service book was not available with this bike and will get free service upto two years. But they gave me assurance that in future I will never face any sort of problem related to the servicing of my bike because of service book. Upto seven services I face some problem but they did it free of cost after some complaint. Now on my eighth service I paid the charges and one of the gentle man Mr. Madhab (Mobile no: [protected]) Manager of Fair Deal Bajaj, C1; South Ganesh Nagar, Main Patparganj, Delhi-92 told me that at the time of service showing RC will resolve the problem and you will get the service free. But now neither Mr. Madhab is picking up my phone nor the servicing people are considering my RC as valid proof to provide service.

All these things never expected from the company like Bajaj. As an esteemed customer of your product I just put a gentle complain regarding this and hope that my problem will sort out as soon as possible.


Hope to listen from you soon.

Thanks.

Uttam Kumar
[protected]
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