Show menu
Ask a Question FAQ Sign in

[Resolved]  Bajaj Avenger — no spare parts in so called "probiking " stores of bajaj

I am Pavel form Andhra Pradesh, India, and i own a bajaj avenger motorcycle which i bought from their vijayawada showroom in Andhra Pradesh. the bajaj pro biking stores are only located in three major cities in Andhra Pradesh, India, they supposedly deal in high end c.c bikes.
every time there is a small requirement for spare parts from fenders to nuts and bolts, their first answer is that they have to place an order which will take a while to be shipped. when bajaj is having exclusive stores and selling their products, am sure they should legally provide the necessary service for the customers. i have a broken gear shifter bolt and my bike is sitting idle for over 10 days in my garage. bajaj service is incredibly slow and no response from the head office to my emails or phone calls.

what further action can i take to counter the problem

Pavel.
Complaint marked as Resolved 2020-08-14 00:00:18
Complaint comments  31 CommentsShare0Tweet0

Comments

you are right man as even i am facing a lot of problem to find the spare parts as the pro biking people say that they dont have the spare parts and we have to wait for several days for the parts even though they are minor parts
no services center in my city
so i can want help for repair my bike
i m having bajaj avenger since last 6 months the stearing lock of the bike is not working.After 2 days of purchasing bike i changed the lock of bike.since last month it is not working.I complained so many time for that at manan bajaj service station at paldi(ahmedabad, gujarat) they are saying that the stearing lock is not avilable right now so resolve this problem for me.I suffering from this problem since last month so please solve the problem as soon as possible.
Hi all,

We have Avenger with my brother. We had purchased the bike last year in February 2007. Due to lack of time we could use that bike very occassionaly. Two weeks back When we took it out for the ride, its piston got blocked suddenly. I had took it to the nearest showroom at Dombivli to repair it but to my worst fate when it happened to seeing the quotation given by the showroom manager, they are charging Rs. 8500 /- for replacing the piston.
Just wanna understand from all of you, whether this amount is justifyible or not, otherwise i'll have to take it up to consumer court.
I strongly agree to all above said issues with bajaj pro biking. I have a avenger 18occ. They are really making me go mad everytime i leave the bike for service. The service is poor & the service cost is so high.. We are not getting spares as so ease with these people. for example my rear tube got punchured before 8 months. From that time on i am trying for a tube in bajaj Pro- biking located in adyar Jai autos, Chennai. The tube is not avaible there till now and also tell us to buy somewhere in outside in local shops. They say that MRF is the one who provide tubes for them and they are saying no for tubes to bajaj. Also few service managers in ADYAR even suggested me to get one ENTICER tube and fit in my bike which is shame for bajaj. I would really appreciate if someone takes immediate action on this..
I strongly agree to all above said issues with bajaj pro biking. I have a avenger 18occ
every time there is a small requirement for spare parts, their first answer is that they have to place an order which will take a while to be shipped. when bajaj is having exclusive stores and selling their products, am sure they should legally provide the necessary service for the customers
Hi guys.
I am planning to go for Avenger/Eliminator.
So, with the forum above, you mean to say that to stay away from Bajaj or only from Avenger..!!!
If any of you know any Avenger used bike for sale, please let me know through [protected].

Tnx & Rgds
Bharath
ya man as you said they have only one center in a metro city like chennai. i would also like to add up to you... about the silencer. its very bad, it gets rusted very soon and and breaks off. the replacement is costing me 4000 and that too i have to wait for some time to get it.

if bajaj could do something about the reachablity it would be much better

Thanks,
Jayesh
I strongly ... agree to above said problem if any one planning to buy avenger please stay away from avenger ...
Issue i faced since 2006 (3 yrs) :-)

- Rusted very soon ( handle bar, silencer, spokes etc... ) i[censored] check with service manger u will get the standard reply that water has high chlorinated i[censored] come across this kind of situation better file a complaint against the delear and company i did the same and got replaced my rusted part but this is applicable if it happen with in 3 month of purchase .. only thing u need to have some patient to chase behind them .. definetly they will reply

- Secondly tyre issue i[censored]r rear tyre got bursted then no way u can buy the tube (which cost 400/-)instead u need to buy the tyre (around 2000/-)..

- We are not getting spares as so ease

if bajaj could do something about the reachablity it would be much better
i also have avenger bike since 8 jan 2009, 1] there delivery van is so worst that they lied down my bike while deliver, 2] there were oil leakage problem, i made 3 rounds to the probiking to get it done, 3] its speedo meter's wheel gear is needs to be changed due to problem since i bougt it, but they keep telling me that parts is not available. 4] while taking pick up its vibrating like hell... but they dont have any ans for this. Pune Probiking...
Bajaj needs to verify there outlets... or close the production till they cant manage al these.
dear avenger bike customers i[censored] have any problem with spare parts availability pls inform me . i can arrange u the spares.only thing to do is go to the showoom near by and take the part no of co.and send to my mail..



regards
ramesh.hyderabad
Hi Guys,

I got my Bajaj Avenger 200 delivered in January 2008 frm Jai autos, everything was good until my first visit to the pro-biking service station in chennai (adyar) for the first free service. since then, every time I give my bike for servicing, it comes back with a new problem. Couple of months back I got the speedometer replaced (you will not believe it...the speedo had formed rust on it.. the freakin thing fell off while I was riding)...a week back gave my bike for the 1st paid service and now my speedo has stopped working all together. I hate to say it but after sales service sucks "BIG " time. I have my doubts whether or not all the mechanics working in the pro-biking service station are certified. When you ask them a question relating to your bike, they just blink and at the most give you an idiotic answer which does not make any sense. The only thing they are good at is giving the bike a "waterwash"...to me it is more of an "eyewash"
Hi


I am willing to get Bajaj Avenger 200. However after reading all this I am finding my sel[censored]nder hot water. As I have also find the same limitation with Avanger so far as for every small issue to a major problem you gotta visit the probiking center. And top of this is as they have just two stores in delhi moreover u cannot find ur desired colour there as they give a silly excuse that they dont have space in there store though It can be stored at some other place in back end as well. I waiting for the silver colour to come up, the one thing I am passinated about it the life to the Engine. As I have heard the warranty is for 5 Years and that is to for the unlimited ride.I am really in puzzled between FZS and avanger. Please reply on this I would highly appreciate it
I agree with all the above comments, spares is a big issue for avenger, its very rare to find and Aryan for choosing bike between FZS and avenger is two different bikes, they don't come in same categories, avenger is for cruising where as FZS is all different its not for cruising. So make up your mind what you want cruising or sporty naked bike. I own avenger 200 and i've tried FZS both of them are different in speed and handling. FZS is silent in maximum torque that you won't even feel any vibration where as avenger will go shouting
Hi All,

I am planning to buy Bajaj Avenger within next 3 to 4 days. But now after reading the above forums i am puzzled. Please advice whether it it wise to go for this bike as i stay at pune. This will be first bike and i dont want to sit with my hands on my forehead.
Hi,

Well, I am so tired of this crap from the Manan probiking service center, Its is very slow, there is nothing like probiking in it, the employees are poorly trained, don't listen and worst of all think they are smarter than us. Being an M.B.A grad I do understand what warranties are like, but these people think I am a fool. The employee takin note of inward bikes, intentionally avoids noting down my defective side light system which stopped blinking, had I not checked the bike when they gave it back they would have escaped the warranty norms, what else, I had mentioned about my rear wheel wobbling since day one, every service I mentioned it, but they never noted it down, just said that they have checked etc... and when I get furious they say there is no entry of wheel wobble for my account in there system so I never complained about it before. They charged me chain lubrication twice without actually doing it. For the service engineers, If you ask them to tighten a bolt here and there, they feel bad and say they are not there to do such stuff, get a sweeper to do it, who ruins the chrome finish around there with his spanners. A bunch of they are. I just want to know the contact number of the regional manager, and am gonna take him to task. So when you buy a Avenger in the city of Ahmedabad, please be strict from day one and very cautious too.
Hi,

I am planning to buy bajaj avenger, i like the bike for comfort riding,
after reading all the above post i am slightly puzzled,
pls let me knw is this worth?
any way the problems are same all the bike servicing centers like honda or wat ever..
Hi,

Well, I am so tired of this crap from the Manan probiking service center, Its is very slow, there is nothing like probiking in it, the employees are poorly trained, don't listen and worst of all think they are smarter than us. Being an M.C.A grad I do understand what warranties are like, but these people think I am a fool.
his employees very, he does impotant his customer.And here only one problem is only one service center and they take two days bike service.A bunch of they are. I just want to know the contact number of the regional manager, and am gonna take him to task.
hi..i m using a bajaj avenger frm last 2 years.n my stearing lock..is broken so i went 2 d nearest probiking service centre..but they told me dat we dont have any rite nw in stock..so..if my bike gets stolen den whom should i blame...if my bike is goin 2 be stole sumtime i m goin to file a case against bajaj den...for sure...so plz provide me d stearing lock as soon as possible...

Probiking — Replacement of part

hi,
i am having pulsor 200 [MH-12 ED1154]. registered in Pune. i was having a problem of oil leackege, i went for its servicing at Sirode Auto a authorized service station for bajaj pulsor 200. i was asked to replace its Left Crank Case.As it was in warantee period i was asked that they will send it back to compnay, leave it to them, if your claim will be approved your amount will be refunded. it was march that time, since then in each 15 days i am asking these guys about the claim, but no body is answering my query, each time they are saying we will check. its been 5 months now neither they are returning my replaced part nor telling me what had happened to that part.
please help me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    57%
    Complaints
    3602
    Pending
    0
    Resolved
    2052
    Bajaj Auto Phone
    +91 20 2747 6151
    +91 20 2747 2851
    Bajaj Auto Address
    Akurdi, Pune, Maharashtra, India - 411035