[Resolved]  Bajaj Consumer Durable Loans — wrongly entered EMI details

Address:

Pune, Maharashtra

Hi,

I have purchased LED TV from Home Town, Ishanya mall, Pune and got 0%interest and 0 processing fees from Bajaj Finance, Consumer durable loan.

Loan account no 4020CD00086246.

3D LED TV cost is 1,20,0000/- Loan executive gives me two options -
Rs. 40,000/- as Down Payment
1) Rs.6,667/- EMI for 12months
2) Rs 10,000/- EMI for 8months

While loan approval time I have opted for 1st option. I got sms regarding approval of loan so i have signed documents without entering details ( exective said he will enter and i'll get sms for online details, where i can get details about my loan. I believed his words.).
When I checked online i came to know that, it shows 2nd option of Rs.10,000/- EMI for 8Months instead of 1st option above.
This is mistake of executive and he entered wrong details.

When I am contacting Bajaj Finance online customer care, they are showing me doc where i have signed. but they dont understand it is mistake of executive who entered wrong EMI details.
when contacting executive , he said, he is doing neccessary correction but it is already passing month and my EMI will start thru ECS from Feb/2011.

Executive Details: Pankaj - +91-[protected].

Please suggest.


Regards,
Utpal Raut