[Resolved]  Bajaj Electricals Ltd. / 15 L Geyser — Not attending complain

Address:West Bengal

Self lodged a complain no. ODC22113 on 22.12.10 over phone no.[protected] at M/s Unique Solutions, 12B, Panditia Place, Kolkata - 700 029 - an authorised Service Centre of M/s Bajaj Electricals Ltd. to repair my Geyser. On 23.12.10 one person visited my residence and left without repairing the same mentioning that he has to bring the invoice from his office and the repairs would be attended on the very next day. But, nobody turned. Self tried to contact them over phone, but the Service Centre was closed for 25th & 26th December, 2010. On 27.12.10 self could contact with them over phone and asked their assistance to get my Geyser repaired. Self was assured that necessary action must be taken, but nothing was done. Again self contacted over[protected] on date and I was assured by Mm Samarpita that tomorrow the complain will be attended. Self talked with Mr. Dipankar Manna over (0) [protected] and requested his help. Self intimated him that we require the service of Geyser only in the winter season and if we cannot use at that time then what is the necessity to keep that instrument. Self has been given an another date to repair the same and I am to wait and see.
I think all should know from this incident about the after sell service of M/s Bajaj Electricals Ltd.
G.N.Pramanik
B-303, Baishnabghata Patuli Township,
Kolkata - 700 094
Cell No. (0) [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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i'm also faciing the same problem as mr.pramanik mentioned. the bajaj people are a bunch of frauds. they use to promise flowery things at first. after successfully selling the product they start duping the poor consumer. i've just purchased a 15 ltr majesty geyser on 22nd november 2011. within a month the copper tank leaked. my wife is a cancer patient. she needs hot water frequently. but the geyser is not working since 25th december. water is oozing out from the tank. i've lodged several complaints, contacted the bajaj customer care, even contacted the said service centre m/s unique solution at panditia road, but nothing is working. nobody yet take the pain to visit my place. what the hell is going on.. if my problem remain the same, i'll definitely going to sue the bajaj electricals in consumer court..
Rajat Mondal
6, Eastern Park
Santoshpur
Kolkata-75
cell-[protected]

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