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[Resolved]  Bajaj Electricls Limited/ Hand Blander Hb 10 — Replacement of Hand Blender

[protected]

I have purchased one Bajaj Majesty HB 10 Hand Blender, having 2 year Guarantee on 5/3/08 from Global Agencies, 4,5,6, Durga Market, Naharpur, Sector-7, Rohini, Delhi-85 vide Serial No. RI 2865 Book No. 058, with the specifications- 500 Watts, having :-
1.Blender Attachment with chopping/whipping blade
2. Main Housing
3. Speed Switch
4.Chopper lid
5.Chopper Bowl
6. Chopper Blade
7. Measurement Jar Cover
8. Measurement Jar
9.Wall Mount
10.Whisker

This Hand Blender stopped functioning in June 09. The complaint in this regard was lodged with the Service Centre of BAJAJ located in Paschim Vihar, New Delhi . The Service Engineer from this Centre informed that the Chopper Lid (At S.No.4 above) is not working, which he promised to be replaced with. In a week. When the Service Centre was contacted after a week, it was informed that, as the design of the Hand Blender has been changed, I will be given new set of Bajaj Majesty HB 10 Hand Blender. They collected the old one with all the parts (from 1 to 10 above).


It is further informed that there was problem in the Chopper lid only and I have to wait for period of more than two and a half months.


After a period of more than two and a half months, I was informed that as Bajaj Majesty HB 10 Hand Blender is not coming from Mumbai, they have given me the Morphy Richards Hand Blender HBCS with the specification 300Watts, having :-
1. Main Housing
2.On/off switch
3. Removable Blending Attachment
4. Measuring Beaker
5.Chopper Gear Box
6. Chopper Blade
7.Chopper Bowl
8. Anti-slip Base

From the above it is very clear even after waiting for a period of more than two and a half months, I was given the Hand Blender with less Watts, obviously the one :-
With lower capacity/Watts
With less attachments (Specially Whisker(at S.No.10 of HB-10)
With poor performance as compared to Bajaj Blender, as it was of heavy duty



It is, therefore, requested that I may be given the same model of Bajaj Majesty HB 10 Hand Blender, for which I have paid


Encl.:-
1.Scan copy of cash receipt
2. Scan copy of HB10 Guarantee Card
3.Scan copy of Morphy Richards Hand Blender HBCS Guarantee Card



(S.K.BHASIN)
D-14/46, Sector-8,
Rohini,
Delhi-110085
Mobile: [protected]
Email id :[protected]@yahoo.co.in

Replacement of Hand Blender
Replacement of Hand Blender
Replacement of Hand Blender
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

I also took same Bajaj Majesty HB 10 from Dawars International Gurgaon. and when this product has stopped working. They said it cannot be replaced or repaired as this model is now obsulate. I talked to Bajaj Service center person (a office which is in Rajiv Nagar Gurgaon), this person told me I will replaced this with new part. I contacted him he meet me in front of Mamta Hospital, Mata Road, Gurgaon.

First of all, I would like to ask is a genuine person will meet on road side. He asked me to give him 250 Rs. then he will give me a new part. I asked him to show me the part which is to be replaced. He showed me an old used Bajaj Majesty HB 10 part, I said him why you giving me and old used part inplace of new one. He argued me and said that This model is now not available. You have to take this one only, otherwise no option.

Pramod Sharma
a Consumer

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