[Resolved]  Bajaj Electricls Limited/ Hand Blander Hb 10 — Replacement of Hand Blender

[protected]

I have purchased one Bajaj Majesty HB 10 Hand Blender, having 2 year Guarantee on 5/3/08 from Global Agencies, 4,5,6, Durga Market, Naharpur, Sector-7, Rohini, Delhi-85 vide Serial No. RI 2865 Book No. 058, with the specifications- 500 Watts, having :-
1.Blender Attachment with chopping/whipping blade
2. Main Housing
3. Speed Switch
4.Chopper lid
5.Chopper Bowl
6. Chopper Blade
7. Measurement Jar Cover
8. Measurement Jar
9.Wall Mount
10.Whisker

This Hand Blender stopped functioning in June 09. The complaint in this regard was lodged with the Service Centre of BAJAJ located in Paschim Vihar, New Delhi . The Service Engineer from this Centre informed that the Chopper Lid (At S.No.4 above) is not working, which he promised to be replaced with. In a week. When the Service Centre was contacted after a week, it was informed that, as the design of the Hand Blender has been changed, I will be given new set of Bajaj Majesty HB 10 Hand Blender. They collected the old one with all the parts (from 1 to 10 above).


It is further informed that there was problem in the Chopper lid only and I have to wait for period of more than two and a half months.


After a period of more than two and a half months, I was informed that as Bajaj Majesty HB 10 Hand Blender is not coming from Mumbai, they have given me the Morphy Richards Hand Blender HBCS with the specification 300Watts, having :-
1. Main Housing
2.On/off switch
3. Removable Blending Attachment
4. Measuring Beaker
5.Chopper Gear Box
6. Chopper Blade
7.Chopper Bowl
8. Anti-slip Base

From the above it is very clear even after waiting for a period of more than two and a half months, I was given the Hand Blender with less Watts, obviously the one :-
With lower capacity/Watts
With less attachments (Specially Whisker(at S.No.10 of HB-10)
With poor performance as compared to Bajaj Blender, as it was of heavy duty



It is, therefore, requested that I may be given the same model of Bajaj Majesty HB 10 Hand Blender, for which I have paid


Encl.:-
1.Scan copy of cash receipt
2. Scan copy of HB10 Guarantee Card
3.Scan copy of Morphy Richards Hand Blender HBCS Guarantee Card



(S.K.BHASIN)
D-14/46, Sector-8,
Rohini,
Delhi-110085
Mobile: [protected]
Email id :[protected]@yahoo.co.in