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[Resolved]  Bajaj Finance Ltd — THINK BEFORE YOU GO FOR FINANCE

I had purchased a washing machine from Reliance digital(Vashi) on the month of November, and one of the bajaj finance executive (Ms Sumitra) ([protected]) had granted me a loan for the same.
At the time of the purchase i was told that every month Rs 960would be deducted from my A/C, but unfortunately this 960 rs was deducted for only 1st month and rest of the month there were 2 deduction shown in my A/C, one in 5th of every month and 15th of every month.(The executive says that they had logged in 2 times )

how should i go about it, i was suppose to pay 8 EMIS of 960 rs, unfortunately i have paid you 12 EMIs in 6 months of tenure.

After this I get a letter from your end at my residence that i have been not paying the dues and the company want me to pay the remaining EMIS with high interest rate and my case was being solved by MR.Sagar([protected]), (Pathetic customer service by this executive ), Mr. Suresh salve ([protected]) (The person concerned for my case tells me he would call me but never calls me up) .I don’t know how to go about it or should I file against a case against Mr.Sagar and Ms.Sumitra who tells me that they would be sending the mail daily. (The case is being solved by Sagar and Sumitra from last 1 month)

I DON’T EXPECT SUCH AN HARRASSSMENT TO THE CUSTOMER FROM BAJAJ FINANCE.SEND ME THE EXCESS AMOUNT THAT HAS BEEN DEDUCTED FROM MY A/C.

PLEASE THINK BEFORE YOU GO FOR A FINANCE.

VIKRAM SHETTY.
[protected].
[protected].
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  2 CommentsShareTweet

Comments

Dear Vikram,

We regret the inconvenience caused. We have shared your contact details with the concerned team will soon connect with you.

Warm Regards,
Reliance Digital
Hi Vikram,

Our team has been trying to get in touch with you at the number you had provided, however, have been unable to reach you. Request you to let us know a convenient time to call or you could also provide an alternate number at http://on.fb.me/H15i2n for our team to connect with you. We are waiting to hear from you.

Warm Regards,
Reliance Digital.

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    Bajaj Finance
    Customer Care Service
    Customer satisfaction rating
    14%
    Complaints
    3768
    Pending
    0
    Resolved
    542
    Bajaj Finance Phone
    +91 20 3040 5261
    +91 20 3040 5060
    +91 20 3040 5221
    Bajaj Finance Address
    4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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