[Resolved]  Bajaj Finance Ltd — Recently my EMI loan Card was BLOCKED and i have not received any confirmation email or letter from you.

Hello,

Grievance Redressal Team & We Care Team

This email is to inform you that I am holding a Gold EMI Card no :[protected] with Bajajfinserv. Recently my EMI loan Card was BLOCKED and i have not been received any confirmation email or letter from you. In fact I have taken so many loans form Bajaj and have paid them all. I have had a very good history with Bajaj and have paid all my loans to date and that was the reason Bajaj gave me a Gold emi card.

Now my issue is my EMI Card has been blocked without any prior intimation. Reason for my card block is insufficient funds in between in one or two months.. Every month my EMI amount use to debit from my bank account on 5th day. But in between it happened twice that Emi was deducted a day prior only like 2nd and due to insufficient funds on 2nd my ecs bounced. Though on every 5th the money was there.. Due to insufficient funds i was over charged and my bank has charged bounced charges. The bank hit the ecs on 2nd which was suppose to be hit on 5th, then where am I at fault. Due to this only my emi got bounced twice. But as a deligent citizen I went online and paid the emi's directly through the bajaj portal.

I was not even aware about it that my card has been blocked. I have been always paying the ecs in time. And when one day few weeks back when i tried to purchase Consumer Durable, I was been informed that my card is blocked. I felt so annoyed and insulted at the shop, atleast they could have informed me over that they have blocked the card for such a small reason so I would not have gone to take any product only.

This is really frustrating and disappointing to me I really don't understand that why my card has been blocked,

I was talking your customer care and they promised a call back which was again not done. I was promised that my issue will be resolved asap.

They have also suggested me to purchase the product by producing the documents, I even did that and my loan was rejected. Customer care is unable to give me the reason for it.

However I request you to please activate my EMI Card so that i can use your services and i also promise you that they wont be any bounce back from my end. I have been a loyal customer and I should be given a second chance.

I am with Bajaj from last 3 years and have cleared all the 2, 3 loans I took from them. Would request you to kindly check my history and records too with Bajaj which will clearly show my good record. Humble request to you to kindly re-activate my card again and in case if there is any error or mistake from my end again then you can immediately block the card. Also if activation of this card is not possible then kindly send me a new card.

I would be highly obliged.

Desperately looking for positive response from your end.

Details : Loan No.: 4120CD00018945, 4120CD00025155, 4120CD[protected]All loans paid and closed)
EMI Card no : [protected]

Regards
MUTHUBALAJI

Dear Customer,

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject?

With regards,

weCare
Bajaj Finserv Lending

Dear Customer,

With reference to our discussion, we wish to inform you that your EMI card is temporarily blocked in line with our credit policy.
Post successful clearance of 3 EMI's your EMI card would be unblocked. In future we request you to write to us at [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

Hello,

Grievance Redressal Team & We Care Team

This email is to inform you that I am holding a Bajajfinserv EMI Card no. : [protected]. Recently my card is lost somewhere.
So, I would like to request you to please block my Bajajfinserv EMI card as soon as possible. Please inform me regarding block through my mobile no. [protected].

EMI Card no : [protected].


Regards
Rajeev Kumar Dey

Hello sir I am Aruvipachaiappan my Bajaj EMI card is Blocked why my card blocked. no information i am sincerely pay my loan amount why my card blocked anyone my cheque bounced please answer my card number [protected]. my contact cell number [protected]

M not recived any card from bajaj finance

My account is 4010CD16962427 my bajaj EMI is gone 7 but we have not rascived any card from bajaj finance

My emi card was block iam paid my all check bounes amount and my last 7emies full paid my cvil score also exlent my mobile number [protected] please help me