[Resolved] Bajaj Finserv — Fraudulent ECS Request for payment: BAjaj Finserv

Pawan Partap

from Jalandhar, Punjab

Address:

Panchkula, Haryana

Hi,

I have purchased 1 Toshiba LCD from New Bansal Electronics,Sector-8, Panchkula in November for Rs 19000.

I paid Rs 3800 upfront and for the remaining amount of Rs 15200, I took loan from Bajaj Finserv (Loan No : 4240CD[protected]. I opted for payment in 8 equal installments of Rs 1900 each through ECS.

But I recieved biggest shoch of my life when a ECS request was sent by Bajaj Finserv to my bank State Bank Of India, Sector-8, Panchkula for Rs 19000 monthly installment till year 2025.

My bank called me upon recieving this request to verify the authenticity of this ECS request of Rs 19000 monthly installement till year 2025. I was shocked by this fraudlent request from your company and i have requested my bank to stop payments to Bajaj Financial Limited until this matter is resolved.

Regards,
Pawan Partap Singh

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Aug 6, 2021

Complaint marked as Resolved

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Comments

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

We deeply apologize for the inconvenience caused to you. We are looking into the matter.

Regards,
Bajaj Finance Team.

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir

We have validated our records and wish to confirm that your monthly EMI amount remains to be Rs 1900/- only . The EMI due on 5th Jan 2012 presentation is underway and we shall debit only Rs 1900 /-

This is an open ECS mandate with a extended validity limit and a maximum amount of Rs 19000/-

Regards,
Bajaj Finance Team