Bajaj Geyser — Poor Service Support

Address:Hazaribag, Jharkhand

I have a complain in my geyser after 3 years of purchase and i visited local service centre, but its 4 days approx but no one has come for visit and whenever i called they say that person is going to your place only....
I would also like to ask - is there any warranty on replace parts or not as Service Centre people has confirmed that there is no any warranty of changed parts, how come this possible??? Please confirm as they are charging approx Rs.460/- for changing element plus service charge of rs.250/-. Confirm if I can get the warranty on Replace Parts?
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I have logged complaint about defective gyser a month back on 18th oct.
yet no body has attended the call.



complian no- 13537
Same with me...I have lodged complaint one month back (66744)- not attended. Complaint was closed with the false statement of service centre without verifying with the customer.
The product (Shakti Geyser 25 lit) had two years warranty. Purchased on 7th October, complaint lodged on 27th OCtober; Twenty days after official expiry of warranty. It was found that the tank and assembly- all have gone bad. Such is the quality of the product that it cannot work beyond 2 years...worse than any third rated local products which are being used in the society by many.
Stay away from Bajaj..for quality of product as well as service quality.

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