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[Resolved]  Bajaj Kristal Dtsi — Complaint on BTM Amba bajaj, Bangalore

Dear Sir,

i bought my bajaj Kristal dtsi from Amba bajaj, Bangalore where u will get worst Customer service. My vehicle had starting problem. both self starter and kick start will not work. i gave for service 5 times since 6 month only because of starting problem. they never corrected. Sometimes they will say battery leak and sometimes air lock. Recently i met with an accident. i gave for service again. they took nearly 2 months to correct it. but it was in the bad stage when i went to collect it. break was not working. handbar was loose. Nobody is responding properly. Can anybody from bajaj can look into this.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  12 CommentsShareTweet

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I am having bajaj kristal from Shiva scooter agency on 8 th april 2007- . Since starting it is having starting problem. And at every service we have complained the same to the service centre but it works only for few days and same problem occurs again. We have paid 40 k and the result is not at all satisfactory. Moreover the cylencer got tore within 8 months. I have asked the same to replace they said they will let me know and till date i have not recd any call from them.
Kindly get the problem rectified and replace the cylencer as soon as possible.
We have full faith on bajaj as it is the oldest and faithful co in india and same impression i want carry on .

Naveen Singh
75- G f, Neelam Vihar,
Kaushambi - Ghaziabad- UP
201010
mob [protected]
I have the same starting problem with Bajaj Kristal.I purchased it one year back from Agrawal Motors Shaktinagar.But from begining it give problem during starting.Many time it fails to start either with switch or with kick.The dealer told different things every time.Sometime problem in fuel pump, sometime air lock, battery problem, petrol purity etc etc.Finally he accecepted that there is a problem in engine design and stop selling the Kristal.He told that company also accept the complain and is trying to overcome it in next models.But what will happen for those who already suffering from the poor engine design.

Bajaj Kristal — payment play

i am a victim of bajaj finance herrasement, i trust the company becouse i thought its an well known copany they will have an atlest minimum standard of dealing, but it was a wrong idea to deal with.

i purchase a bajaj cristal FROM KERALA, KASARAGOD DT, TRIKARIPUR with down payment of 24, 000, it was a cheating, first of all they told me 18, 000 down payment and balance will be direct finance by bajaj finance ltd they give me the dam unwanded by any one item to me, i give as A gift to some one. afther few days the company dealer called me saying loan was not up to given amount i must pay 6, 000 more, ok i pay that amount also(base amount for that toys was 34, 000) i stuck in this deal,

i plan to come out of this trouble afther three month of hard work i found some (rajeev) from the company saying you can take a DD to close the account, i was given the DD same amount what he said, i requested for a chart and return my cheque, but they play by me saying -kannor, kasaragod, trikaripur, STILL MY ACCOUNT IS PAYING FOR THE SAME AMOUNT, I DONT KNOW WHAT I SHOULD DO, any body is there to advise me?????????????????
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I am also facing same problems with Kristal, Request Bajaj to take care & come up with real Hamara Bajaj
Dear sir,

I have purchased a Kristal bajaj for my daughter on 17/05/2007From M/S Surjeet auto Agency Harda (M P) Vehicle is very good, but silencer of the vehicale is not good, silencer is giving trouble after one Year. I have made verbal complaint about the matter to the dealer at the time of sevising of the vehicale but, I have not received proper reseponse.Pl look into the matter and arrange to compansate.
bill no 22204 engine no GFE BPA 098047.

B L Bhammerkar
108 vevekanand complex Harda M P
Ph No[protected]
Dear Sir,

I am really depressed and angry and very frustrated about dealer named amba, at BTM bus stop .

The incidence happens when I went for servicing of my pulser(2006 KA 51 743 ) bike The day I went was 13/03/10 Saturday, I was told the problem and lump sum amount also nearly 1200 including vat, rest of problem/amount for the bike has to be told later on inspection and that was told Saturday itself nearly 900 rs,

Now when I reached there at Sunday I was told the batteries are gone so they have to replaced so I asked price they said some of 1647 rs(not sure of as of now but I have receipt of price list ) including VAT and this is on MRP, then I said ok, but when I checked receipt list, I was shocked the price of batteries was 1400 some thing(not having exact price now) and also they added engine oil (225rs)+ one more oil 100 rs bill which I have not taken.

And bill goes to 4800, while I have told it would be some 3k nearly, any way I asked them to remove batteries so that I can purchase from out side so that I can save 2 time VAT(they are taking batteries from out side and putting on VAT and said to me this is there profit ) amount they refused to do that and the manager(AMBA) said to me the extra VAT is there profit and if have problem go to government or consumer court and threatened me not to talk much there and said do whatever you can do, I felt so embarrassed by his behavior that I cant tell you, and surprisely they also admit for adding oil price extra when I said then they remove from list and not VAT on oil price, when I said to remove then they removed some of 40 rs for VAT of removed oil prices, which I was not taken .

and I found some there are cheating is going to the customers on

1: price list

2: spheres parts price

3 :third party parts prices also

4: maddest behavior I have ever seen in bajaj

pls look into the matter because it cost customer a heavy price





I can provide invoice no and scanned copy of invoice



Thanks

Paresh Mishra

1487, 5th cross, 29 main, btm layout, Bangalore

Cell:[protected]
Another worst service centers of BAJAJ, with exhorbitant charages.. and since evrything is internal parts.. there is no way you can very them..

The estimate at the time of giving the bike was 1500. When I went to take the bike.. the amount just doubles... coz they have replaced additional parts which was never requred while taking the bike.

Another thing, in a bill ok 3k, the total labour charges itself is around 1500. so for replacing a part of cost 200 they charge almost 200 rs.

I still have to drive the bike and verify it... but overall charges are exhorbitant.
this vehicle is completly flop, same problem with me also, i told to many people never take any bajaj two wheelar, want to give them gaaliyas but we r good citizen, so we can not abused them
Hi

I agree with you, bcoz their service is too worst comparing to another brands,

I have a discover 150CC bike and i have the starting problem in that since day 1, but they are not able to rectify that and instead of that they are convincing me that there is no problem in the bike.

So, i never suggest anyone to purchase BAJAJ anymore.

Regards,
Sagar.J,
[protected],
[protected].
I want to file complaint against bajaj company. Because after 2 years only thay stopped bajaj kristal making and spare part availability is also worse in PUNE. i had kept the vehicle dump for 1 and half month just because of accelarator wire was not available in market.
I thought Bajaj made injustice and cheated us who made faith on them bying this KRISTAL bike. Rahul/Rajeev Bajaj who decided to stop this production is fool person. I thought the performance of KRISTAL is more better than ACTIVA and pleasure. I want to made a complaint for this if anyone have idea than please mail me on [protected]@gmail.com

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