[Resolved]  Bajaj Water — Denied repair the product free of cost

I bought Immersion Water Heater (1 kW) from
Siva Electricals, Pallavaram, Chennai 600043, Phone:[protected]
TIN No.[protected] 0-4-5
Bill No.19064, Dated 18-June-2009
on 18th June 2009

The heater does not work.

(due to the Plug unit is melted - This is manufacturing defect)
I am asking the Bajaj & Siva Electricals to replace
the product or restore it free of cost.)

On Jan 31st 2010, I contacted the shop where I purchased. The shop owner I will get serviced from the Bajaj. And he noted by contact number. He did not called me.

After two weeks Feb 13th 2010, I visited the shop & asked what happened to my water. They told me to pay Rs.25, The heater is working properly.

I refused to pay single paisa since the product is in warranty period.

(Why I am saying is I waited for two weeks he does not give any response. If he asked Rs.25 on same day means I am ready to pay and use the product.)


Thank you
Jothikumar
Chennai
[protected]