[Resolved] Bajaj Water Heater — leak in SS tank

venkatesh Srini

from Mumbai, Maharashtra

Address:

West Delhi, Delhi

I have purcahsed Bajaj water heater in Dec 2010. In April 2011 the heating element was not working gave complaint to the customer care. the technician attended the complaint after 15 days complaint date and said along with element the tank is also leaking and needs to be changed. After one and half months of this he came and replaced the element and tank i.e. in end June . Now couple of days back the when I switched on the water starts leaking from bottom and getting trip off.

Need permanent solution.

thanks

venkatesh
mobile : [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

K BALASUNDARAM

from Ernakulam, Kerala

I PURCHASED BAJAJ WATER HEATER EE 15 LTS IN THE MONTH OF JUN 10, DURING JULY 12 IT DEVELOPED WATER LEAK PROBLEM SINCE GAURANTEE PERIOD IS OVER I CALLED ONE OF THE AUTHOURISED SERVICE PEOPLE (POWER ELECTRICALS) ROAPETTAH CHENNAI 14.THEY CHARGED RS 1800/ AND OFFERED 6 MONTHS WARRANTY.BUT TO MY DISAPPOINTMENT THE HEATER STARTED LEAKING WITHIN 20 DAYS AND IN SPITE OF MY REPEATED PHONE CALLS NOBODY HAS COME SO FAR AND NOTEVEN A COURTESY VISIT.PLEASE VERIFY WHETHER THEY ARE AUTHOURISED SERVICE PEOPLE AND GUIDE ME HOW I SHOULD PROCEED FURTHER TO GET IT REPAIRED.

THANKS

K BALASUNDARM
PH:[protected]