[Resolved]  Bajaj / Water Heater — product & service as well

Address:

Pune, Maharashtra

Don't ever buy any of bajaj products, bcz products are not good & after sales service is worst , top - bottom nobody is reliable, we have bought 2 geyser before 10mths & v have hardly used tht as we have solar facility also, then too i have launched my complaints more than 8 times both geysers are faulty, if v call @ customer care they says it'll be attended within 2 working days but it doesnt get attended before 6 days. Each & every time whenever i have launched complaint it has not been attend before 5-6 days, & they literally frustrating us. I spoke with customer care, In-charge , Area manager, Owner of the service centre , support executive @ service centre & the technician who have to visit my place all says " Aaj ho jayega" lekin hota nahi hai. Technician visited after 6 days & said cut-off switch is not working so tomorrow i'll come with that part, again i have called next day then they said part is not available. I have complained on 25th jun'12 & till today's date (3rd jul'12) they have not solve my problem. don't understand what to do with this people.

so i request people to think thousand times before buying bajaj products.