[Resolved]  Banking — Fake Promises and Sam's

Address:South West Delhi, Delhi

Respected Sir/ Madam,
I am working with the company IYOGI Technical Services and I have an Salary account with Kotak Mahindra bank which was opened on 25th April 11.
At that point of time i was told that if i go for Kotak Mahindra Bank, I would get a Credit Card within 1 month from that day itself, and was under the impression that they would do the same..
But now on the 1st of June,( i.e my Salary Day) I came to know that my Salary account is not even activated because of my documents which they should have informed me long time back. I called up the particular agent and his manager told me to send the email of my document, which i did on the very same day and i was promised that the account would be activated by the next 24 hours.. I did not receive my salary, i spoke to the agent on 3rd and was promised again that it will be activated by 4th for sure, but the case was still the same.
I called up the agent on the 4th and i told them that if it does not get activated by the very same day then i will complain to the Zonal Officer and make a copy of it to RBI, and the agent begged me and said that it will be activated by 4th evening for sure, and later when i called up they asked me to wait till Monday afternoon and i patiently waited but when i called them up around 4pm on Monday (6th June) they where ignoring my calls..
I do not have any money in my pocket, I have to pay my Rent as the landlord is giving me warnings of leaving the house. I dont have money to even bring food and household stuff..
In the beginning on the day i had applied for opening an account, we had an option of choosing between Citi Bank and Kotak, but the representative forced us to open an account with Kotak by saying that they will provide us with a Credit Card with a Credit limit of Rs 75000, which made me go for it..
Now i have received a A/C pay Cheque of my salary through citi bank ( as the company issues Citi Bank Cheques if there is any Salary Issue) and when i told the agent that i will deposit it in some other Active bank Account of mine, the agent told me not to do that as they would activate my account and i can deposit it in my Kotak Mahindra Bank A/C.. The A/C is not yet activated and i have a cheque with me which i was not able to deposit because of them and i do not have even 1 Re..
Sir i am in a very big situation of pain and want this to be taken to the highest level so that it does not happen to anyone because i know what i am going through..
I want an Immediate Action to be taken get a Compensation for this as it was none of my fault..
I also want them to Provide me with a Credit Card which they Promised..
I am not the only person who is facing this issue, there are three more employees of my company who are having a similar issue..

With Due Respect I would like to seek help from you and get a Response from You,

Thanking You,
Sanjay Sharma

A/C no. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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    Dwarka
    Delhi
    India
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