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[Resolved]  Barclays Credit Card — Closing of EMI on the card

Hai,

I used my barclays card for Rs41000, later i converted to EMI for 36 months, and the EMI is Rs 1650/-(approx). i paid 10 month EMI,

When I converted EMI, Barclays said Rs 1650/- inclusive of principle, interest & taxes. But later I found service charge on top of Rs 1650. as of now I paid around Rs1000 as service charge. So I called their call center on 7th nov 2008 & registered a request to foreclose my EMI (request no 331180). Initially they said you can’t cancel the EMI. Later the person said you have to cancel the card to close the EMI, so I agreed for the same. No response till today[protected] so again I called today abt 6.30pm (and call extended till 6.55pm) and ask them what happen to my previous complaint, Ms.Niyanta said you cant close the EMI. If you wish you have to pay entire EMI of Rs[protected]*26). I said that is ridiculous, I expressed my views many times, so pls do something. Then after 2mins hold she said you can close the EMI by paying your outstanding Principle of Rs29611.10, 3% foreclosure charge of Rs 888.30 + service tax of Rs 110, totally around Rs 30609.3. I agreed and ask to give some reference number about this discussion. Again she put me on hold for 3min then she said sorry you can’t close the EMI, I thought it is loan, so you have to continue. Or pay Rs42900. and she is not ready to take any complaint also. I insist several time, she said you ask me to foreclose the EMI since it is not possible so I am not able to register the complaint.

Anybody pls suggest me how to log the complaint against them.

My sincere advice pls stay away form Barclays.

Regards
Prasanna
[protected]
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  5 CommentsShareTweet

Comments

Hello There,

I have also faced problems form the Barclays Credit Card. I think that this is the most useless and fraud bank in INDIA. My problem is slightly different from urs. Actually i made an internet transaction for Rs.60, 000/-. This transaction was on an international webiste. And i called the customer care to make EMI's for the same transcation, they took my request and told me that u will get the confirmation call and after that it will be converted into EMI. I got the confirmation call that my transaction has been converted into EMI.

But when i saw the next billing statement there was no sign of EMI, instead they have charged me interest for around Rs.4200/-. Then i called the customer care and enquired about my EMI and i was shocked to hear this, the operator said that this is an international transcation and that can not be converted into EMI. And the clearly that we have not made any confirmation call to u.

I THINK THEY HAVE ONLY OPENED THE BANK TO CHEAT PEOPLE OF INDIA.

Regards
Dhamanjeet Singh
[protected]
Dont use Barklays Credit Cards they are doing fruad and cheating with every customers. They are charging lots of fake charges as well as bad management. Its total fraud bank in India.


I also faced Barclays Priority Circle problem in my barklays card account and still they are not giving me reversal amount of Rs 5000.

Please provide the some way to doing legal action.

Regards,

Ketan Patel
same happened with me to, but my case is different.

I have paid back the amount through check, but they made delay in clearing the check due to this they have charged me like 4000rs and i have rejected to pay the amount and now they keep on adding the finacial charges to that and calling me up for the payment

guess now amt became 13000, one girl UMA/Diwakar from chennai promised of reversal and ask for 350 rs to pay. I have payed the amount but did not get reversal on my credit card please be care full with these


Chennai UMA (she talks 3rd language also) diwakar ranway...

her no [protected]

she said me to come chennai for ..., she how well they treat with customers...
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same happened with me to, but my case is different.

I have paid back the amount through check, but they made delay in clearing the check due to this they have charged me like 4000rs and i have rejected to pay the amount and now they keep on adding the finacial charges to that and calling me up for the payment

guess now amt became 13000, one ***** girl UMA/Diwakar from chennai promised of reversal and ask for 350 rs to pay. I have payed the amount but did not get reversal on my credit card please be care full with these


Chennai UMA (she talks 3rd language also) diwakar ranway...

her no [protected]

she said me to come chennai for ***, she how well they treat with customers...
Barclays is biggest cheater credit card company in india government have to bann these barclays from india

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