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[Resolved]  Barclays Credit Card — Complaint- Additional Service

Hi,

I have ben charged sum of Rs.6471.60 on my card for some Membership fee where in Bank is giving me some gift vouchers. I have never opted for this Membership and I had asked the Customer Service to CANCEL the Membership, but they are not going to cancel this Membership and asking me to pay the amount.
However I have not received the statement and any voucher till now.
I do not want any membership and please let me know what step I can take ahead.

Thank you
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  13 CommentsShareTweet

Comments

Barclays Credit Card — Complain

Hi,
I had a taken a Credit Card i had to make a paymet and i drop a cheque in the listed drop box, they make repeated calls telling they have not got the money. so i call the customer care ask for detail ask them to send a agent and i pay him with intrest .
This is the trade off . i ask the customer care what happened to the cheque i gave they say there was signature mismatch and it did the pass. but the people who call from chenni tell they have NEVER RECEVIED the cheque .
Now i ask them to Give the cheque back which dint pass bcz i am sure signature was CORRECT . they are Still sending after 5 Monts ... TOTALL RIP OFFF
WOULD SAY NEVER TRUST THESE PEOPLE>>> trying cheap tricks in INDIA also

Barclay Credit Card — Online transaction without written permission

Dear Sir,
I am having a Barclay credit Card .for which they have made a charge of Rupees 6000/- without my permission asking as a club membership. Now I am asking to revert it because Idont require any membreship but they are asking for to pay money with interest, calling me daily thrice and threatening also getting 10 sms daily. I requested them in written as well as called up at call centre many time .My issue is not settled and I request you to please look into the matter.
Regards,
Madan Mohan
i had applied for Barclays credit card for last one month.still i had not received the card
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Dear Sir

I have Barclay Credit Card no is [protected].i got card statment for Due Rs. 6491.15. but i have not use your card.i got a call from barclays priority circle stating that barclay is offering for
travel and shopping offer if you use this offer then you pay the amount and no hidden charges but next month i got sms that i have due amount of Rs. 6741/- when i was told that it was debited to
my a/c against some membership fee.

i call your customer care they ask if you don't want this membership then call[protected] i call this number but they ask to first deposit min amt. Rs. 590.how can i pay.i have call your customer
care but there there are no reponse i have already mail you regarding this topic.but no reponse from your end.and daily 10 times phone are coming from your side.what can i do.because i can't payment
you because i can not use your card.if phone call are not stop and this payment is not reverse then i will cut your card and send your bombay address.i will already mail you regarding this issue.please
resolve this issue as soon as possible.

I humbly request you to pl look in to the matter & help me for getting harrassed from.I am really surprise how someone can charge me without even purchasing anything or getting any loan

Awaiting for your kind action & confirmation.

thanks

Reagards.

Sanjeev Kumar Singh
[protected]
Hi,

I have ben charged sum of Rs.6471.60 on my card for some Membership fee where in Bank is giving me some gift vouchers. I have never opted for this Membership and I had asked the Customer Service to CANCEL the Membership, but they are not going to cancel this Membership and asking me to pay the amount.
However I have not received the statement and any voucher till now.
I do not want any membership and please let me know what step I can take ahead
i need to escalate this issue

Barclays — wrong transactions that they want me to pay

They charged me wrong, said they are investigating and still haggling me to make the payment. Pathetic banking, this is despite several complaints to even their Head.

Referring to my barclay card [protected], I had disputed 2 wrong transactions on my card:
Rs.4761/- 06 Nov 08 Yatra
Rs.3337/- 07 Nov 08 Yatra
Raised the dispute through phone banking on 01 Dec 08. Subsequently emailed them at [protected]@barclays.com and when nothing was happening to [protected]@barclays.com... both said they are investigating the problem and will resolve in 1-week. Over 5 weeks have gone by, they are raising bills and charging interests and collections calls me 10 times a day. I have put in a police complaint... police is not registering an FIR as they want to give Barclays time to resolve. For another reference, the customer complaint on phone with Barclays customer service is 715974.

Can someone put some common sense into Barclays to first complete investigation and then try to claim the money? Barclays is here to fleece people, guess they did not make money in UK and want to now fleece Indians. I am not going to give up, my next complaint will be a legal notice through my lawyer. I have enough evidence to show how they torture innocent people.

Thx
Vinay
Dear Sir,

I am Raghavendra Achari customer of Barclays Banlk.
I hold a credit card (Times Card) and the details are mentioned below:

Name: RAGHAVENDRA
Card Number:[protected]
Expiry Date: Apr 2011

After i receive this card i had done only one Online transaction for BSNL bill payment.

At the end of the month of June i received a message for the payment of some amount(roughly 2418.09/-). Then i called to the customer care and enquired about this.

Customer care exec gave the following transaction details and told me:

Website Amount Date

1. Datafindhelp.com 132.05/- 13th June 08.
2. Datafindhelp.com 1777.32/- 14th June 08
3. FileServiceHelp.com 1779.94/- 14th July 08

Executive said it seems to be fraud transaction and they will forward this for the investigation and they blocked the card.

After some days they rleased the card without my notice and then once again the transaction has happened againt the above mentioned details.

Later many times i called to the customer care regarding this. But there was no solution. Whenever i call customer care exec they take the complaint and they say they will resolve the problem.

Every day i am receiving 10-15 calls and messages to make the payment.
I am really disturbed because of this.

Since i informed to the customer care, i stopped making payment other than this following payment i had done on 24th of July 08:

Date: 24/07/2008
Transaction Details: BIL/[protected]/VISA#Barclays/RAGHAVENDRA
Amount: 2, 418.09/-

After this i had sent an E-Mail to the [protected]@barclays.com with all the above mentioned details.

After 1 week i received an e-mail, and saying that since this transaction has happened 75 days back they can not do anything and i have to make the complete payment(7000/- plus). I have complained several times to the customer care executive regarding this well before 75 days and asked them to block the card. But they never done that.

Later i replied to that E-Mail and asked them to waveoff some amount. But they have not replied.

Since i am not responsible for this transactions i have not done the payment.

Now they have referred to the CIBIL.

Kindly help me in providing the justice and solution and atleast waveoff some amount.

Thanking you,

With Regards
Raghavendra
E-Mail: raghuna.[protected]@gmail.com
acharya.[protected]@rediffmail.com
I want to inform you that i have no ATM PASSWAORD plz check on your records, I cannot pay this amount(4500rs) reson is that this transation did not by me.I never went to MUMBAI & I had not use this card for any transation throue internet this is worng answer to me it is not exceptable.
I want close tthis card.I am sufering long time no body give me write reply.After a long time i have start to use this card but I will not use this card.

Your bank facility is very poor & any wrong transtion your bank add in anybody ac.

vikas tyagi.

--- On Fri, 17/7/09, Service : GRCB India <[protected]@barclays.com> wrote:


From: Service : GRCB India <[protected]@barclays.com>
Subject: Email Refno: [protected]
To: [protected]@yahoo.co.in
Date: Friday, 17 July, 2009, 8:19 PM


Dear Mr. Tyagi,

We refer to your email disputing transaction(s) on your card account.

Please be informed that use of a credit card on Internet requires the combination of Card number and Credit Verification Value (CVV) OR ATM Personal Identification Number (APIN) which is known only to our customers.



Having investigated the transactions disputed by you, we would like to confirm that your credit card was accepted for the charge only upon authenticating any of the above details. Under the above circumstances, you are liable to make payment for the disputed transactions. We therefore request you to make an immediate payment of Rs.7, 968.75.

For further assistance or clarifications in the matter, please feel free to call us at the Barclaycard Helpline numbers mentioned below.

We trust this clarifies the matter and assure you of our best services at all times.

Yours sincerely,

Customer Service Executive

24 Hour Customer Service Helpline:

Delhi Mobile Operators:[protected], Private Landline Operators & MTNL customer:[protected]

Faridabad / Ghaziabad/ Noida / Gurgaon Mobile Operators:[protected], Private Landline Operators & BSNL customer:[protected]

Mumbai Mobile Operators:[protected], Private Landline Operator & MTNL customers: 67242222

Pune / Nasik Mobile Operators:[protected], Private Landline Operators & BSNL customers:[protected]

Rest of India Mobile Operators: (city code[protected] & Private Landline Operators: 60004444 / [protected] from MTNL/BSNL Landline Phones

Email Service ID [protected]@barclays.com
SIR I AM SUBODH BHATT FROM INDIA. SIR I AM A WINNERN OF A MSN LOTTRY.ANN THE MY WINNIGING FUND IS DEPOSIT IN YOUR BANK AS THE NAME OF SUBODH BHATT.

YOUR SENIOR ACCOUNT OFFICER –TONYTRENDER(LOCAL AND FORIGEN)
THIS MAN WAS SAID TO ME FOR DEPOSIT THE COST OF TRANSFEWR 25000 INDIAN RUPEES IN A/C NO. [protected]. SO I HAVE DEPOSTED 25000 IN THIS ACCOUNT BUT SIR AFTER THIS YOUR OFFICER IS NOT GIVING RESPONSE TO ME AND HE IS NOT TRANSFERING MY WINNING FUND.
SIR I HAVE ALREADY GIVE THE MY ACCONT NO. [protected] FOR THE TRANSFER MY WINNING FUND IN MY ACCOUNT [protected]
SIR I AM GIVING THE BANK ADDREESS IN FOLLOWING ------



BARCLAYS COMMERCIAL BANK
LONDON BRANCH
P.O. BOX 738 EAGLE COURT 75 KINGSTREET HAMMERSMITH LONDON W69HY U.K



SIR I AM A POOR STUDENT IF ARE NOT TRANSFERING MY WINNING FUND THEN PLEASE REFUND MY 25000 . I AM IN A PROBLEM PLEASE SIR HELP ME AND UNDERSTAND MY PROBLEM.
SIR MY LOTTRY DETAILS IS GIVEN FOLLOWING .
WINNING NUMBER---YM09788
BATCH NU7MBER – YM09102XN
REFF. NUMBER -- YM35447XN

WINNING AMOUNT ---- 750, 000, 00 GREAT BRITISH POUND

PLEASE SIR TRANSFER MY FUND AND TAKE A ACTION AGAINST TONY TRNDER.
I AM STILL WAITING YOUR ANSWER.
MY EMAIL ID IS – subodh.[protected]@yahoo.co.in
Phone no. [protected]

Your subodh bhatt
india
Settled accounts But my name still in CIBIL

Hi Sir,

I have full settled and cleared all my accounts and credit cards by 11, DEC-2010, but my name still appears in the defaulters list of CIBIL. This makes me think of the reliability of this CIBIL. Because when the data is not being updated in such crucial thing, i do not know how it is going to help the customers of the Bank to take loans etc.

With your reference, i have attached my barclay creditcard full settlement letter. can you please find it.let me know kindly advise me or please updated my cibil report.

Cibil Controll No:[protected]
Barclay Creditcard No:[protected]
Mail ID:[protected]@yahoo.co.in
Mobile No:[protected]


Thanks In Advance,
Thatchinamurthy J
i was also charged 5000plus service tax for a card and have received neither the welcome pack nor any other privileges promised by this fraud bank
Hello Sir/madam,
This Sunil Chaudhari, from Pune.
I have no relation with Barclays bank.
Few days back on 23rd Oct 2012 I got cal from number [protected] mentioning name Mahendra chaudhari. He called himself as Police Inspector form Delhi police station.
He was asking about one person Amol Mahajan. According to Mr. Mahendra chaudhari, who introduced himself as Police personel, Amol Mahajan has cheated Barclays bank through credit card.
Another pesron with Name Rakesh chandra, his mobile no, [protected], called me and told me that there is non-baleable warrant against me also because Amol cheated Barclays, and Amol had given my reference. (what the hell is this policy of Barclays.)

Here I am declaring that I have no personal and professional or any other relation with Amol Mahajan. I havent given any reference or never referred him to Barclays or any other related firms for any banking/financial affairs.
I am not responsible in any way for loss of bank if Amol cheated the bank.

I am warning Barclays bank and their recovery personel through this mail, Not to call me again or not to approach me or any of my relatives or any premises of mine, whether its residential or official address, for above mentioned matter of Amol Mahajan.

The said person Amol Mahajan is totally unknown person for me.
This is pre-Legal notice.
If I am suffered by any means, I will go for legal action against above 2 fellows Mahendra Chaudhari and Rakesh Chandra.
I have informed the same to local police station through legal declaration. They will look further into this matter.



Thanks
Sunil Chaudhari
[protected]@gmail.com
[protected]
Dear Sir/Madam,
I was having a Credit Card # [protected] of Barclays bank.This credit card was issued to me in July’2007. I was using this card throughout 2007 &amp; 2008. Then in Mar’09 I settled the dues against the mentioned credit card with Rs. 18, 000/- (Eighteen Thousand) against a balance of Rs. 35, 017.94 (Letter attached). The account has been closed after this transaction. I haven’t received any call from the bank after this settlement.
Now, in 2014, I applied for a home loan from an another bank.But the bank has rejected my application as status against this credit card is showing as “Written Off” in my CIBIL report. It has been written off by Barclays bank in Aug’09 whereas all the dues were settled in the month of Mar’09.Request you to please let me know the reasons for showing reason as “Written Off”, whereas I have paid the settlement amount to your bank. Status should be“Settled” in space of “Written Off”, because I have paid the settlement amount to your bank in the month of Mar’09 only. Due to this my home loan application has been rejected and I am in big trouble.
Request an early response.

Thanks
Dimple Goyal
[protected]

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