[Resolved] Barclays Credit Card — Disgusting customer service
I would request whomsoever read this not to go for Barclays credit card.
Let me start from first. Barclays people called me up and told me that I can get a Gold card and for sure it will get approved within 10 working days and wanted all my docs, hence I gave my ICICI card statement along with PAN card and DL copy.
15 - 20 days passes by and I do not get any response apart from a single SMS that states about my Ref #.
In the mean time, I get a call stating that my application has been approved and which type of card would I prefer ? and even that lady told me that I would be getting my card within the next 8 days and after that someone else calls me up and tells me that my card has been approved and whether I require any Insurance ( Health and accident ) on my card and even that Guy assures me that my card is approved. Else what for he needs to call me ?
8 - 12 days passes by and no response from ' BARCLAYS " hence I sent an Email with my reference number and I get a response like its not approved. The same is pasted below, for your reference :
I already own 4 cards and I have never received a CATOSTROPHIC customer service as of " BARCLAYS ". Never go for it. Best is ICICI and HDFC.
----- Original Message -----
From: Barclay Card Service
Sent: Saturday, March 01, 2008 10:21 PM
Subject: Your E-Mail Request To Barclaycard
Dear Mr. Cheruvarmal,
Re : Your Barclaycard application
We thank you for your recent application for a Barclaycard. We however regret to inform you that we are unable to offer you a card currently since your application does not meet our internal credit policy guidelines.
We do look forward to welcoming you to the Barclaycard family in future and you may therefore re-apply after a period of 6 months along with the relevant documents.
Customer Service Executive
“Please do not reply to this mail, in case you need further information / clarifications please write to [protected]@barclaycard.in”
Hi, I am Aneesh CR, I had applied for a Barclays card 15 days back and still now I havent received any response wherein I was told at the time of applying that I will be receiving the card within 14 working days. Could you let me know the status of the application ? Mob # : 98805***** DOB : 18-Jan-19** App Ref # : [protected] Kindly Revert back. Cheers, Aneesh Cheruvarmal Ram
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Aug 13, 2020Complaint marked as Resolved