[Resolved]  Bata — quality of shoes and terrible customer service

BATA INDIA - POOR QUALITY


The following details are given below for the damaged shoes bought at Tamilnadu, Tirupur,




1. Article No. 425-6638 size no 4 Rs. 649/- BATA Naughty Boy.


2. Stitching thread is cutted up on the side, Inside lace cloths are damaged, leather is not flexible, it is rough one.stick pad is very uneasy, It is not free air easily.


3. Bought at Bata India Ltd.53, Kamaraj Road, Tirupur .Tamil Nadu, dt. 11.5.11 thru SBI Card No. 7905 Rs.878/- manager name, staff name, telephone no. is no idea. this is your product, your shop, etc.,


4. Lady Shoe no.1 Rs.229 Article no is erased. bought at same date and shop these also very faded. Quality is not good.

SUBRAMANIAN- TIRUPUR.

Bata — DAMAGE

I bought a ladies chapel; from your Overbridge bata showroom one month before (model no[protected] i used only one day that time the strap will damage (manufacturing defect) but unfortunately bill will lost so i request you to please replace my chapel my e-mail address is [protected]@yahoo.com

thanking you Sreekumar M

Bata — Torn shoe

I had bought shoes in march 2011 for office use. Within 8 months the entire sole was torn off. When i complaint this tear of the shoe to the the store manager he refused to do anything. It means that the quality of Bata is that poor that the shoes does not last for more than 8 to 9 nine months.The quality of Bata is worse as compared to that of shoes made in CHINA.

Bata shoes quality has become worst. Nowadays, they are just making people fools. The lowest price shoes are sold at very high prices. And, every time, there is a chance of shoes being damaged within 10-20 days. When we go to Bata Showroom for replacement, they tell us to wait for 5-10 days. Is the customer so free to visit Bata Showroom again and again? Bata does not pay any money for travel charges. Also, what will the customer wear in those 5-10 days? And even after that, Bata does not do the replacement. It says to buy another one of same price. Do the customer have so much time and money to visit Bata and look for shoes again and again? Bata is just a fraud.

Bata — Not Deliver The Order

I HAD ORDERED SOME SHOES FROM . http://www.bata.in
THEY ACKNOWLEDGED THE ORDER. THROUGH AN EMAIL.
MY ORDER ID WAS 10054325,
AMOUNT 719.40 DATED[protected].
THEY INFORMED DELIVERY IN 5-10 DAYS AND PROMISED TO INTIMATE ME ABOUT THE DELIVERY.
TILL THIS DATE I HAVE NOT RECEIVED THE PRODUCT. MY BANK STATEMENT SHOWS THAT MONEY HAS BEEN CREDITED TO THEM. REPEATED PHONE CALLS AND EMAILS POSTED ON THEIR SITE HAVE NOT LEAD TO ANY FRUITFUL RESULTS.

sir bata product is very poor

I am Laura From Bangalore, and I have been a regular customer of Bata, But recently when i purchased a Marie Claire Bag (Article Code:9375345), to my surprise, the leather started tearing off fron the stitching, I had Paid 1300 for the red Bag, Its not even 20 days i purchased it and hardly used it for 3 times.
Highly Disappointed with Marie Claire.

Bata School Shoes — Poor Quality

Shoes was purchased from authorised bata show room of Ambernath (East). Within 20 days it got sheared / torn and when visited the dealer the dealer says no guarantee on material. It was purchased @ 349 INR.

Bata India — horrendous service

order dt 29/11/2012 yet to be delivered (13/01/2013)
The call center is not cancelling the order nor responding to mails....calling is tedious....all lines are always busy....Rs 1999/- is lost

Rahul Sinha

Three complaints (65746, 66829, 65236) have been registered but yet no response has been received.
Customer service asked me to visit store in Bangalore and ask store manager to verify if item was defective. I visited store today and store manager said that the problem was with the item and company should give letter to replace item. I called the call center, and tried to make customer center speak to store manager, but they refused and said that response, if any, will be send by e-mail.
No response from customer service uptill now.

Bata — Shole Detached

Few days ago I had bought a Hush puppies shoe (female) from Bata store at West Bengal, kolkata Esplaned shop. After two months the shole of the shoe got detached from it.And the warranty was given for six months. So it is my request to help me out from this problem by your own method.