[Resolved]  Bata India — Poor Quality of Shoes

SIR, I PURCHASED ONE SHOE OF REEBOK BRAND FROM YOUR STORE AT BATA EXCLUSIVE SCINDIA MARG CITY CENTER GWALIOR ON 4-3-2008 HAVING HIGH PRICED Rs.999/- AS M.R.P, JUST AFTER PURCHASED WITH IN 10-15DAYS THE OUTER LINING OF THE SHOE IS FOUND TO BE CRACKED, THIS IS REALLY EMBRASSEMENT FOR ME, SINCE I PURCHASED A SHOE FROM BATA HAVING THE INTERNATIONAL BRANDED PRODUCT LIKE REEBOK, BUT TOO FOUND QUALITY WISE SO CHEAP THAT IT CRACKED WITHIN 10 DAYS OF PURCHASE, SO I RETURN BACK THE SHOE TO THE STORE INCHARGE & I REQUEST YOUR GOODSELF TO IMMEDIATELY EITHER REPLACE OR RETURN BACK OR REIMBURSE THE AMOUNT PAID IN ANY OTHER WAY TO ME. SINCE IT!S A MANUFACTURING DEFECT IN THE PRODUCT &THE PRODUCT IS DAMAGEDWITH IN 10DAYS OF PURCHASE THANKS/ REGARDS
TING FOR YOUR IMMEDIATE KIND ATTENTION& ACTION
FOR -NEERAJ JAIN
M/S ATUL KUMAR NEERAJ KUMAR
SARAFA BAZAR LASKER GWALIOR (M.P )
PIN474001, PHONE NO [protected]/58, [protected]

Bata India — POOR Quality

I'm Complaining about the shoes, that i bought jst 45 days back.
its rainy shoes.got cracked, when im trying to inquire for warranty period, there is no response from goreagaon, gram panchayat road, stall.

and in your bill / invoice you are providing a column related to warranty.

it showing a 75 days Warranty Period

and that concern person at goreaon branch, responding that only BATA can replace (means Your head office) the shoes, whatever you bought. and WE ARE Not Responsible for any defect.

really its amazing that you are providing such a bad facility ie. branch locator... who is irresponsible to their work.

if you can ...so look into this matter asap.

Companies with reputations such as BATA should make sure that all their outlets be responsible for all their products and their warranty as they are priced in such a way. BATA should have a department assigned for customers to lodge their complaint against their outlets, if they do not support customers.

Companies with reputations such as BATA should make sure that all their outlets be responsible for all their products and their warranty as they are priced in such a way. BATA should have a department assigned for customers to lodge their complaint against their outlets, if they do not support customers.

same problem was faced by me sandal quality has been inferior these days no wonder why ppl don't visit these bata showrooms

The following details are given below for the damaged shoes bought at Tamilnadu, Tirupur,




1. Article No. 425-6638 size no 4 Rs. 649/- BATA Naughty Boy.


2. Stitching thread is cutted up on the side, Inside lace cloths are damaged, leather is not flexible, it is rough one.stick pad is very uneasy, It is not free air easily.


3. Bought at Bata India Ltd.53, Kamaraj Road, Tirupur .Tamil Nadu, dt. 11.5.11 thru SBI Card No. 7905 Rs.878/- manager name, staff name, telephone no. is no idea. this is your product, your shop, etc.,


4. Lady Shoe no.1 Rs.229 Article no is erased. bought at same date and shop these also very faded. Quality is not good.

I had recently purchased an All season shoe from Bata Shop in R-Mall, Mulund West, Mumbai with the Article Number[protected] No. 8 . After a week of purchase there was some stitching defect for which I had given it back to the shop. He asked me to collect it after one week because it will be sent to the company for repair. I received the shoes after a week, but on using the shoes further the complete shoe got worned out and beyond repair. Inspite of being all season shoe and till date there has been hardly any rain my shoes were destroyed .On approaching the dealer they said they remember me having bought the shoes & giving it for repair but this time nothing can be done from their end even though they acknowledged it to be a Quality fault . In spite of writing to the company customer care on 21st August I have not receivede got any reply till date.

i bought a pair of shoes from vaishali ngar show room.
the shoe lace ( thread) worn out with in one month

I bought a pair of shoes worth rs.999/- in july 2014. Within 3 minths, the sole of both shoes got broken. I filed a complaint and after long discussion, i got the readressal. They asked me to visit the store and the store manager will decide the course of action. He offered me to exchange. I bought a new pair of shoes then worth rs 1199/- as i always belwived in bata's quality. Again after 3 monthes, i noticed the stiching of both the shoes has opened and also the shoes have torn. I was shocked to see such a poor state of shoes within such a short time o[censored]se again. I lodged a complaint stating all the facts. The compnay again asked me ro visit the store. The store manager refused to attend my complaint as the shoes were taken in exchange. This has now taught me a lesson that say tata to bata. The company is big only its name not in quality and customer satisfaction.

I had purchased a pair of shoes from Ambiance mall in Gurgaon. The stitch from the front has torn along with the leather thereby rendering the shoes unusable. I had taken the pair to the shop who have also stated that the pair cannot be repaired.

I would like to request that the pair be replaced as it seems to be a defect. I have been wearing Bata shoes but this seems to be the first time that I am facing this kind of problem. I am attaching some pics of the pair for u guys to see.

Kindly replace the pair as soon as possible as it is good for my teaching job. my e-mail id is [protected]@gmail.com and telephone no [protected]/[protected].

Regards,

Priya Chopra

I am Rashid from Bangalore, one of your customer since long time, I have purchased a pair of BATA Formal Shoes (Product Code 8516652) Online through Amazon India for Rs. 999/- and got delivered the shoes on 18th April 2015. As per the specified details the warranty was 60 days but within 40 days the base of the shoe came separated from front and right side leather attached with the sole being teared and Non-repairable.

Please let me know whether I can replace the shoes at any of showroom available nearby me or not as the customer care of Amazon told me since the warranty was given by Manufacturer than you have to contact them and they will replace your shoes positively.

Photos of Damaged shoes are enclosed herewith.

Rashid Imam
+91 [protected]
email- [protected]@gmail.com