[Resolved] Beam Simple Money Service — Distributor & Area Sales Manager not giving proper

Kuldeep Poonam Singh

from Mayiladuthurai, Tamil Nadu

Address:

Jaipur, Rajasthan

I have taken Franchisee of Beam Simple Money Services (a unit of Suvidha Starnet Pvt.Ltd.) in the month of October. At the time of Dealing Company's Area Sales Manager Mr. Shivendra Pareek and Distributor Mr.Anish Jain came to me and took Rs.2600/- from me and paid Rs.2500/- online as Beam Fee. Then next day they gave me a pin no. and a Welcome kit and told me that now you are our Franchisee and now you can recharge any mobile, any dth or can deposit postpaid mobile. Then they told me that now have to get a top up of 3000/- so that you can do the same. I paid rs.3000/- and they gave me a top up of rs.3000/- I used them. Then again I took a top up of rs.1000/- after depositing rs.1000/- in Mr. Anish Jain's Current a/c in the name of Soft Trade Solutions Pvt.Ltd. Now from last 20 days I am regularly calling them for Top up, but they are saying there is some technical default, we are unable to give you Top up. Finally yesterday they told me that now have to take minimum Rs.3000/- top up. While rs.1000/- top up is also available with the company. So, please take some action against this Fraud company.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

TeamBeam

from Delhi, Delhi

Dear Mr. Kuldeep Singh

This is with reference to your mail dated 12th November 2011. As discussed with you, due to some communication gap with our distributor you were not able to use Beam services for few days. As you are now completely satisfied with Beam, as per your mail dated 15th December 2011, we request to keep using Beam services.
///
From: Kuldeep Singh [mailto:ksingh.[protected]@gmail.com]
Sent: Thursday, December 15, 2011 8:18 AM
To: varsha.[protected]@beam.co.in
Subject: problem resolved

Dear Varsha Mam,
Good Morning,

Sorry for inconvenience. Due to some unavoidable circumstances I was unable to send you the mail. Today I am doing the same. I have got my all problems resolved and now I have no issue with my Distributor. Thanks for your kind support.

--
Regards
Kuldeep Singh
[protected], [protected]
///

We are confident that you would keep using Beam services to increase your business profits for years to come. We request you to contact us in future for any further assistance / support.

Team Beam

Beam Brand Care

from Delhi, Delhi

We appreciate your taking time to point issues/inconvenience faced by you. We would like to understand and resolve the same. Please share your name, Mobile No and Email ID so that we may contact you.

Warm regards,
*Beam Brand Care Team*
Whatsapp: +[protected]
Email: [protected]@beam.co.in