Beetel DB - 6600 Clip Phone — handset not working

Address:

Maharashtra

The model CB 67000 LAZER was purchased by me at Croma, Hadapsar Pune in year June 2008. After 2-3 months of purchase there was a problem in th phone as incoming calls were not received( no sound) When taken to Croma shop, I was advised to take it to Beetel service centre ( only 2 in Pune). I took it to theirKothrud, Pune cntre. There they told me that set is to be sent to Delhi and we need to get a new set as the set may be faulty. Whole process took aroud 2 months. Again when I got the set back I faced same problem after 2-3 days i[censored]se. Now I was advised to change battery. Initially they told that the battery is a fake one and I need to get battery from theircentre, It again took time. Now I spent Rs 250 and got batteryy from their centre , again the problem continues.

I am really fed up and relent on my decision of buying this Beetel product with such poor performance and response to customer. My warranty period is also over and the set is with me almost new with no use..