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[Resolved]  Bescom — Fraud while submitting Bill

Hi,

Myself Abhishek Chandra.

I faced a serious fraud while submitting my electricity bill.

Details of the Bill:

LOCATION cODE:1120304

CONSUMERid :[protected]

RR No : 6SH40326

Mtr RtR Code :MR46

BILLING DATE :[protected]

BILL NO :02904

NET AMT DUE :532



I went to submit my bill on 28/06/2009 at around 19:45 at BESCOM-BMAZ s6 subdivision EXTN

Counter ID:COM57 near Uddipi Garden BTM Layout.



Real Problem:I submitted Rs 500 then Rs 50 in the Kiosk(Machine). But it was displaying only Rs 50. I called up the attendant Mr. Shiva Ph No:[protected].He tried doing something i dont know what and he pressed the Remmit Bill /OK button. He(Shiva) then gave me the receipt of only Rs 50(Receipt No:12591).He then told me to come tomorrow morning to get back my money.

When i went in morning i.e. 29/06/09 he was not there and is telling me stories of coming after a day or two.

I request you all honourable officials to get back my money ang help me in getting timely justice.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet

Comments

Dear Sir,

I have paid an amount Rs 247.00 on 06th Oct 2009 by online banking regarding payment of my electric bill. But the same not debited from my bill and BESCOM added the amount in my next months bill. You are requested to findout the reason of the same and credit in my PNB acct [protected].

Thanking you,


Yours faithfully,

Mr ALAN SINGH
This BESCOM staffs act like thieves. On 7th Jan 2010 night 11.PM I attempted putting 500 rupees note in the kiosk and it got stuck inside and it displayed zero paid and no receipt came out. When I asked the security staff, he asked me to come in the morning. When I went in the next morning, the kiosk operator asked me to come in the night when the security guy come. When I went in the night the operator said security person will not come. Later he is saying he had checked the collection and found nothing excess. He started saying security person do not remember y'day's incident.

I am planning to register a complaint against them in the police station.
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    Bangalore Electricity Supply Company Limited [BESCOM]
    Customer Care Service
    Customer satisfaction rating
    25%
    Complaints
    488
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    0
    Resolved
    113
    Bangalore Electricity Supply Company Limited [BESCOM] Phone
    +91 80 2287 3333
    Bangalore Electricity Supply Company Limited [BESCOM] Address
    BESCOM Corporate Office, K.R.Circle, Bangalore, Karnataka, India
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