[Resolved]  Best Transport — No Bus (710) from Bhayandar (W) for 1.5 hrs on Oct. 10, 2009 from 1130 to 1300 hrs.

Respected Sir/ Madam,
Complaint: Dangerous driving(one hand with mobile & one hand on vehicle)
Location: SanjayNagar Main Road
Date: 16-March-2009
Time: Around 7.30 PM
Sir, I was riding 2 wheeler- Black Hond Activa with my Wife & kid on SanjayNagar main road. I happened to see 2 wheeler rider(Single) on White Honda Activa driving with mobile on one hand & another on vehicle. I politely advised him not to drive that way, but he used bad words againt me. Please take strict action against him as this causes dangerous to others who are following traffice rules. His vehicle number is as follows KA 04 EE 6059
Thanks & Regards,

Suresh
RT Nagar
Bangalore 560032

Dangerous driving — Dangerous driving

Sir,

This incident happened near Jayadeva circle on 30th June 2009 morning around 11.15 AM.

White Swaraj mazda (it had written FORCE in the back door) KA02 -D 5399.

This guy came so fast from an interception road. Me and my wife were just inches away from being hit.

I went past them and slowed down my bike to make a note of the vehicle number. Cleaner and driver were so rude and they were actioning to hit me (as though i have committed a mistake). These guys are potential killers.

These kind of guys should be punished severely such that people who drive out of the house can reach home safely.

I am not sure if someone is looking into this complaint and some action will be taken or not...but being a bangalore lover, i am trying to be a part in making this city clean and disciplined.

In love of safe life...

Sivakumar

BEST transport — dangerous driving

letter mailed to BEST :
13th oct,2009

The head of department,
M/s BEST,
Mumbai

Subject: complaint against BEST driver no. 24892.

Respected Sir / Madam,

Kindly note my complaint against driver no.24892 plying route no.356 at bus stop of Chembur camp at 1.15 pm on 12th oct. 2009.

The passengers were still boarding in the not so full bus but the bus took of in jerks ( started / stopped/…… repeatedly) . The driver was able to see in the rear view mirror but kept giving jerks to the bus resulting to fall of a child & a lady who thought he had stopped the bus to board the bus. There were around 10/ 12 people trying to board the bus, mostly ladies. Luckily the child did not get trampled, but fell on the road hitting her back & back of the head.

When the people confronted the driver he was arrogant and said “ pichhe bus hai na. Is me kyon latakna hai sub ko”.

I request you to take very stern action against such drivers ( unfortunately, there are many such cases where they get away since people don’t complaint). Also request you train your drivers & conductors properly to avoid such accidents.

I hope you will take action immediately.

Yours sincerely,


Prakash Janyani
[protected]

Dear Sir

Busses for Andheri Station not stopping at laxmi Ind. Bus stop at 6 P.M to 8.30 P.M

Plz do the work need full

Thanking you

BEST transport — Overcharged

I boarded a 40Ltd bus from Kalanagar Bandra east at 6.10 pm today, ie 20th Nov 2009.
The conductor charged Rs 5 from Kalanagar to Sitladevi.
I asked him to verify the fare charged as i pay Rs 4 daily, twice a day for the same route.The conductor insisted that the fare was correct & refused to return Re1.
Its unfair as I dont see why I should be paying extra for his incompetence, he probably didn know the correct fares or just didnt want to take the trouble of issuing another ticket.
The conductors id No - 153719. He refused to give out his name.

BEST has reduced the frequency of the Bus from/to Kandivali station from/to Charkop and the same is resulting in over crowding in the bus in pick hours in the morning from 8 AM to 11 AM and in the evening from 5 PM to 9 PM.

They should increase the frequency of the Bus and also one (new Route) bus from Kandivali station to Hindustan Naka should be started.

Respected Sir,
Myself Kaware S, there is very poor frequency of BEST bus No.710. This is only bus is from Poonam Sagar complex for Bhayander west & for Borivali Station. I am requesting to you that please there should be a bus between 10-12 minutes. Because this is requirement of the situation. Because many a time there is late of the bus & many people older person, student & other they are so troubled. And I am very sure that there is a good response from this bus.
Again I request to you that the last bus 710 should be on 10:30 PM from Borivali Station for Bhayander Station west. Because many a time the passenger wait & ultimately they go by rickshaws. Many a time I have seen this thing happen with me also. I hope you will consider this & will solve this problem.

BEST transport — no name or number boards

Dear Sir,

I would to bring to your kind notice that I travel everyday with the bus no 255 ,222 and 455 from Versova to Vile Parle. But maximium there is no number board in the front how can a person judge the number and when it halt on the stop they are in hurry to leave and don't even let the people to board the bus and there is always a minor injury to someone today it happen to me as i got the injury on my shoulder due to same.

Please look into the matter and do the needful

regards
shafiq
[protected]

Best Transport — PENALIZE IN SPITE OF HAVING PASS

Myself Sukant Pal purchased best bus pass from kurla stn on 04th of mar 2011 card id 0601- [protected] receipt number# [protected] of Rs 285/- from kurla stn to mmrda/family court and they had asked to collect the card on dated 09th of mar 2011 upon that receipt no where it has been mentioned or specified that till 08th mar 2011 customer has to buy the regular ticket while travelling in the specified route, and only after availing the card the pass will be vaild nor it is been told at pass counter. and on 08th mar 2011 ticket checker cought me and PENALIZE me for a Rs 44/- pauti # 5981 bus# 4029 (route 310) A/I/181503. despite i tried to explain and convience them that there is nowhere mention in the Pass receipt that carring receipt is not valid till ID card is received.
i strongly oppose the work process of the reputed and esteemed organisation like BEST Transport.
dont know wether they had implemented such unhealthy software intentionally or .....

BEST transport — Accident

Bus No. MH 01 AP 0641. On 27 Apr 2011 morning 8.50 AM whicle coming to office at Parsi Panchayat Road i was showing signal to driver but still he touched my bullet MH 04 DA 222. The objective of this complaint that they do not fear as they are Govt Servant and ask us to come to depot.

Some where if same incident happens with individual then police will take him to custody but not to these drivers.

Is there any complaint solution to such small incidents.