[Resolved]  Bharat Gas — delay in giving gas cylinders

Bharat Gas — delay of giving cylinder

I have booked a cylinder for home delivery on dated[protected], but they have booked actually on[protected].

On date[protected] with order no.758,when I booked they said,within 4 days cylinder will be delivered.
After 8 days when I called they said 2-3 more days will take.
On date[protected] when I again called for home delivery,the dealer said it has not been booked from you so far and now I am booking for your name.
Though,it has been completed one month and I did not get a cylinder so far.
I have called so many(15) times to this dealer but they are not responding in a proper way.They used to say everytime that on evening,the cylinder will be delivered but till now I did not get a single cylinder for the last ONE month.
Therefore I am kindly requesting you sir, please take a certain kind of action on above agency.
Name of agency: Laxmi Gas Agency
Near Holy Cross School
Gawai Para Road
Byron Bazar, Raipur(C.G)
Phone No.[protected], 6536596

Dear Sir
In Anekal belonging to Bangalore District from your dealer Hithyeshi Enterprises we are getting gas cylinders for 45 days but we need it for atleast 25 days. If we ask it for 25 days from your dealer they denies but they say wether we give 600Rs per cylinder they give immediately. Please solve this problem.

Bharat GAS Customer service is very very poor.
I don't know whether senior Mgmt is reading this complain or not

Dear Mr. Ghadi- Customer Care-Anjali Gas Agency,

It is everytime problem from your Kajupada-Anjali gas service egency to delay in delivery of gas cylinder.
This time I asked for cylinder on dated:23/02/09.
Till date I have not recived.
Their typical all time reply is that we are not getting cyclinders from our company which I cannot belive perhaps you also.Two days back Mr. Deora Annunces that there is no shortage of LPG.
But here is only one agency-ANJALI GAS AGENCY is facing for shortage of Bharat gas cylinder.
If realy shortage of LPG then its ok.Otherwise there should be legal inquiry for Anjali GAS SERVICE AGENCY AT KAJUPADA KURLA (WEST).
From almost one and half year I J.C.Suryawanshi (customer id:[protected]asking for extra cyclinder.The reason is that your(kajupada branch) service is very poor.You (kajupada branch) always taking more that one week to deliver the cylinder and that is also only when I am contacting to Mr Ghadi.
Where r u delivering these cylinder with getting extra money I don't know?
Their are two ways to solve this regular problem
At my statrt here I was having two options 1) HP & 2) Bharat Gas (Anjali gas service)
HP was offerning two cylinders But I applied for you the region is very common.
But after contious delay in cyclinder delivery i found that it was my mistake to join you.
One way is to go for HP(to solve my mistake) if you not ready to give extra cylinder.
Second way is that I have always to wait for your your delayed service.

Hopefully we will take the final decision.
Once again thanks for your poor service. I i will not continue this mistake.

regds,

Jagdish Suryawanshi.
(customer id:[protected]

Anjali Gas Service (Kajupada Branch) is the WORST Branch ever. Every time i face problems in delivery of gas cylinders.
This time i asked for cylinder on dated 20/10/2009 till today i have not received & the person sitting at Kajupada Branch says it will take another 5 days to deliver the gas cylinder.
I have only 1 cylinder consumer no. 30323, I asked for 2 cylinders connection but you people are not giving connection for the same.
Truly your Kajupada Branch service is very poor. It always takes more than 1 week to deliver the cylinders but you people (Bharat Gas) advertise delivery within 24 hours but in actual consumers like me having 1 cylinder connection receive their cylinders only after 1 week. Even the person sitting at Kajupada Branch dont have manners to speak to consumers.

Thanks for your poor service Anjali Gas Service (Kajupada Branch)

Your Services is too bad,

Anjali Gas Service (Kajupada Branch-Andheri (E) is the WORST Branch ever. Every time i face problems in delivery of gas cylinders.
The Cylinders which you provide for the customer, They are giving in BLACK to Hotels, Shopkeepers...
This everything knows who is receiving the calls for Gas Booking, He is also involved in this.
plz look into this matter as soon as possible...