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[Resolved]  Bharat Gas — NON-RECIEPT OF LPG DOMESTIC GAS CYLINDER

Respected sir/Madam,
It is really painful to approach just for the booking of the cylinder and non reciept of cylinder on time despite booking on toll free no. My connection is with JAYA Gas agency.I have booked for the cylinder on 12.12.09 but I have not yet received the cylinder.Last month I have booked for the cylinder on 02.11.09 and I have received the cylinder on 17.11.09. we are working couple and in this age of technologically so advanced with improved communication and fast modes for contact and provision for best customer support and care , we are not in a position to even book a genuine cylinder for domestic purposes. It is really frustrating that despite of booking I am not getting the cylinder.I have been facing this problem every month.If there is any poosibility of changing my connection to another gas agency which is doing its service correctly at the appropriate time kindly change my connection to that agency.I kindly request you to take necessary action and see to that my problem has been cleared.I have furnished my details herewith:
Gas Agency:JAYA GAS AGENCY
Distributor Code:CC641721
Customer No:2962
Customer Name:SIVA SUBRAMANIAN
Mobile No:[protected]
Address:No:12,MUTHAIYA NAGAR,
THATTANCHAVADY,
PANRUTI-607106.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

Bharat Gas/domestic gas — delivery problem

Dear Sir,
My self Mrs.Jaspal Kaur w/o Late Ramsaroop . I am the customer of Indian gas since 10 years. I want to complain regarding the services.my consumer no is 2022 .I needed gas cylinder after every 3 months. I booked for gas on[protected].booking no-287 at CC-531744 MALWA Gas Services SANAUR (Patiala) and demand for a complaint book and there is no Response after that they creating misbehave with me and misguide me to come after 2days and collect gas cylinder here.But according to booking no-287 delivery date[protected] in gas copy BUT today is[protected] and i am going there for collecting my gas cylinder at agency they saying to me come tomorrow .and this is not only once with me every time this is happening and there is no option in agency to register complaint . kindly solve my problem .Thanks

Mrs.Jaspal kaur
w/o Late Ramsaroop
V&PO JOGIPUR
DISTIC-PATIALA
Mob[protected],[protected]
I agree with her.Because this problem is every where.

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    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
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    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
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