[Resolved]  Bharat Gas — delay in delivery of gas cylinder

Bharat Gas — Delay in delivery of gas cylinder

Dear Sir,
I have a gas connection in Ratan gas agency Kalewadi Pune.
Consumer No. : 72415
I have done booking of gas on 29/01/2010 and Booking order No. is 479.
Still today I have not received delivery of cylinder.
As I am not paying extra money for cylinder, emplyes who deliver cylinder does not deliver cylinder with in time.
They gives preference to those customer who pays extra money to them.
So please look into matter, because HP gas has provide good service for customer than Bharat gas.
Your employes not gives good service.
Language of your employes is not good. Their behaviour and communication with customer is very bad.
So please look into matter.
Kindly acknowledge the same after receipt.

Regards

Rajendra Khaire

Dear Sir, It has more than 15 days of booking Gas Cylinder - booked on 4th March 2010, and also given two reminders, but I have not received the Cylinder. Each time we try the phone numbers there is no response or busy. If you visit personally they pretend as if they have noted our reuquest say that we will receive the Cylinder tomorrow. As a working women it is very difficult to keep tab in them. Just for your reference the Gas Connection is in the name of my Husband Mr.Deepak Rana- Consumer number - 25066
Please do the needful
Thank You
Yours Sincerely
Freya Rana

Just wanted to bring it your notice also, As I had to receive this Cylinder more than two weeks ago, now I have to pay the inflated rate due to budget proposals, which is not fair at all.
Consumer Name- Mr.Deepak Rana
Consumer number 25066
Thank You
Regards
Freya Rana

I have booked my gas cylinder for refilling on dated 27.2.2010 bearing consumer No. B-6165 but the refilled cylinder has not been delivered upto 31.3.2010.

my name is manoj and cons no 846 and i booking my cylinder at 27 may 2010 my booking ref no is 1357159 but still i not receive my cylinder.my gas agancy name eminent computer pvt ltd.pls take a action as soon as possible.

Amit D. Brahmbhatt Bharat Gas Patan Customer No: 12237

Sir I am very much regret to inform you that the gas dealer based at Patan city, M/S R.R. Traders, Badrinath niwadi, has been indulge in the black marketing of domestic gas cylinders and as a result to sale the customers cylinder to un authorized parties we are not getting delivery of our booked cylinder with in five days stipulated time. As per example I have booked my cylinder on 16th of August 2010 & till date I am waiting for the delivery of my gas cylinder. When I inquired on 23rd August 2010 about late delivery he says that that 'Delivery of 10th August 2010 booked cylinder is going on'. When I drew his attention to make the delivery of gas maximum in a week time he replied me with arrogant way that "to hale with rules & regulation of Bharat Gas Ltd." We have got good influence with Mamlatdar, Collector, Go down inspector & all head of bharat Gas Ltd.and we will work with our policy. According to him all authority controlling Bharat Gas are regularly getting bribe on monthly base so they are not with clean hand and such type of corrupted officers can't take any action against R.R. Traders. Now do you have answer of this statement by R.R.Traders?

dear sir,
after delivery of one cylender, agency allowed to book another cylender after 21days & another 15days for delivery. so the whole process takes 36 days. this time gap is quite high.we suffer a lot.please solve our problame. I think government declares to deliver gas with in one day.

thanking you
name- Bimalendu jena, mail ID- [protected]@rediffmail.com
consumer no.-20541
agency- varsa enterprise, sahid nagar, Bhubaneswar, orissa.

Dear sir,
every time this is a problem when we book our cylinder the told us it

will take 5-6 days to delivery the gas cyliender. This time i have book the

cyliender on 3/9/2010 till date i have not recived my cyliender. my consumer

no. is 1373 my gas agency name is M.S.D. GAS AGENCY, RAJAJINAGAR,

BANGALORE. I Request the Authourity to take some legal action aginst this

& when it take replay me my cell no. [protected]

i have booked a gas cylinder on dated 08.09.2010 with consumer no. 21078 of distributer m/s pratap jyoti on behalf of mr. shiv prakash. but till today (24.09.2010) we have not get the gas cylinder. i have allready called three time in office but they are just said that wait for one or two day but no any action talen on this issue please do needful.regards, amit kumar ([protected])

Dear sir,

Every time this is a problem when we book our cylinder the told us it will take 15 - 20 days to delivery the gas cyliender. This time i have book the cyliender on 1/10/2010 & 07/10/2010 till date i have not recived my cyliender. my consumer no. is 27000 & 27004 Name Manoj kumar & Ashok Kumar my gas agency name is AHOKS STORE C.R. PARK NEW DELHI. I Request the Authourity to take some legal action aginst this & when it take replay me my mobile No. [protected]

Thanking you

Vinay Kumar
[protected]
[protected]@ibibo.com

ihave booked my gas on dated 09/12/10 in bharat gas agencyat moga.but agency did not gave me gas till date(28/12/10).my account no is N2338.

Dear Sir/Madam,

My Consumer No.is 1901629. in the name of Sh. Khem Raj Pokhrel R/o 11, 132, Amrit Puri B Garhi , East of Kailash, New Delhi -65.I had booked Gas Cyliner from SACHIN GAS SERVICES on 29.12.2010 vide Booking No. 3,by 24 Hr. Toll Free No. 1712.which has not been Delivered till date. You are therefore requested to kindly look into the matter at the earliest.

Address of the Agency

SACHIN GAS SERVICES
4/51, Old Double Story ,
Lajpat Nagar -IV
New Delhi -24.
Tel.[protected], 26211041

GASS VERY LATE AND NOT GIVEING RIGHT TIME

Bharat Gas — Delay in delivery of gas cylinders

Can someone from respective department intervene and help the consumers like us who have been facing lot of issues with Bharat Petrolium Gas Agencies.

There have been issues like:
Gross delay in the delivery of the gas cylinders. Our family has connections from Friends Gas Service , Badarpur and Anand Gas Service at Bharat Nagar, New Delhi. Both of the dealers are making our lives misrable and not less than a nightmare.

Though the internet / phone booking system is introduced. But this system seems of no usage as these dealers are manipulating the bookings as per their own benefits( you know what I mean). They never pickup the calls for the followups and if visited in person to check the status, they will respond with highest degree of rudeness and callous attitude.

It is almost 2 months today and the cylinder is yet not delivered to us from Friends Gas Service, Bharat Nagar. On enquiry, they said that gas was deliverd to us on 14th Feb and same cannot be booked before the stipulated period. Please note that we never received the cylinder on 14th and upon asking the proof of delivery they are not ready to provide the acknowledgement slip. This proves that our booked cylinder was sold under black marketing and nothing else.

The situation with Ananad Gas Agency, Badarpur is also very similar.

I humbly request the higher authorities to take the corrective actions to help us. Trust this feedback will taken with the positive note and will help with correcting and resolving the issues faced by not us but many more consumers.

Thanks,
Sushma

I had booked LPG refil vide booking No. 19273078 on 15/3/2012 (through SMS booking facility) My Dealer is Siddhi Gas Agency, Pimpri, Pune-411 018 and my Consumer No. is 27665. Till today i.e. even after three weeks I have not received the Gas Cylinder. Everytime, I personally visit the Dealer, they promise delivery within 3-4 days but nothing happens. Moreover, their phone number either is engaged all the time or nobody picks it up. I cannot go and take delivery from their godown unlike others due to my personal problems. Please help to get me the delivery of LPG cylinder...Aparna Biswas

Can some body contact LAXMI ENTERPRISES BHARAT GAS DISTRIBUTOR Nayapalli,Bhubaneswar,India,ORISSA over phone. They have three lines [protected],[protected],[protected] and I bet on this that you will be lucky enough to connect them. Either it is busy or it is ringging.

You have to book the gan by visiting them leaving behind your all day to day work. They will not deliver the cylinder unless untill you visit them twice and every time they will tell you that they will deliver in a week's time which stretched to more than a month with several reminders.

I know, even with this complaint also nothing will happen to the as they have nothing to be worried as these are basic ammenities and we have to bow before them.

This is probably the 4th complaint source and I request if some thing stringent can be done for these people.

Secunderabad,
19/12/2012

Cosumer Number: 30009
S Bakshi

Dear Sir/ Madam,

I am a consumer of Bharat Gas (Bharat Petrolium Corporation Limited). My distributor is:

Rajeshwara Gas Distributor,
No.11&12, Western Plaza, Kompally,
Kuthbullapur Mandal, Ranga Reddy District, Andhra Pradesh
(code no. 117420).

There is always an abnormal delay in delivery in refill gas cylinder from the distributor.

The last booking was done on 12/11/2012, booking no. is 2684, and till today the refill cylinder is not delivered. I have contacted more than 20 times to the employees of bharat gas on telephone no.[protected] for the needful delivery. Every time I am assured that cylinder would be delivered shortly but all the promises are proved wrong. We are yet to receive the refill cylinder at home. Our both the cylinders are empty and we are facing difficulties.

Kindly do the needful.

Best Regards,
S Bakshi

Bharat Gas — delivery time

Gas no. 20846379 booking no.[protected] /8.4.15 not pick up phone no. Prakash gas Agency

cylinder leakage

sir my cylinder leakage from today morning

Mobile no not resiter

CONSIMER NO[protected] MOBILE NO - [protected]