[Resolved]  Bharat Gas — non delivery

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE, WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 26/06/2008
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 15/07/2008
consumer no.14559
agancy-saluja gas agancy
adress-sanoli road panipat(hry.)

I am a customer of bharatgas service my consumer no. is 17983 and distributor name is Vijay Gas Agency and agency code is 113597. Home delivery of this agency is never good. Whenever I book to the refill they never reach to my house well in time. When I complaint in this subject they behave rudely. I am helpless to take refill in black. Kindly help me.

I have never seen in my 10yr working exp such a worst, indisipline, un cultured, non proffesional employee, no proper comunicator who sits in front desk, all roudies un educated service boys who doesnot have basic sills, the more painfull is that such organaisation is associated with the trusted company like Bharat gas.(Suggestion-Please take out 'BHARAT")Dont misuge the name.The agency called Rasmi Agency.Propritor is Mr harish.

Since last 3yrs i am having this connection, the painfull story started from there,
Every moth required 100calls 10time need to visit the office to get cylinder, This moth after doing that still i am yet to get...
when i will be getting??????????????? left to god

Thanks the bosses who is operating this agency 'tushii great hoo'.
The great management hats of to you all.

Thanks & Regards
The most desatisfied customer of yours

Ajaya Ratha
Consumer No 19828
Mob No [protected]

booked gas for home delivery on 23.12.08 (Booking no:06 )but till today 03.01.09 not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency name is Reliable Gas Agency Allahabad. U P

27/12/2008
I had booked cylinder on 29/12/2008 at Tejaswini Gas Service, Sinhagad Road Pune 411030. Still up to today, I have not received the cylinder.

IN SPITE OF MY TEO EARLIER EMAIL COMPLAINTS I HAVE NOT RECEIVED ANY COMMUNICATION TILL DATE FROM YOUR END NOR THE DISTRIBUTER HAS RESTORED THE SUPPLY. I AM FORWARDING THIS FOR ANY SOLLUTION.

NAME OF THE CONSUMER M V RAMANA
CONSUMER NO 40126
BHARAT GAS DISTRIBUTER VENKATARAMANA AGENCIES
AMARAVATHI ROAD
GUNTUR 522005
DATE OF BOOKING 28 TH NOVEMBER 2008
STATUS AS ON THIS DATE (06TH FEB 2009) NOT SUPPLIED
REASONS NOT SPECIFIED
MOBILE NO [protected]
ADDRESS MIG 18, APHB COLONY GUNTUR

FURTHER I AM TO STATE THAT THIS IS NOT MY PROBLEM AND IS COMMON TO ALL THE BHARATGAS CONSUMERS IN THE SPECIFIED AREA( THERE ARE AT ABOUT 1000 CONSUMER TO BHARATGAS. THE SAME MAY ENQUIRED DO THE NEEDFUL.) IT SEEMS THAT THE DISTRIBUTER IS THE CLOSE RELATIVE OF THE LOCAL MEMBER OF PARLIMENT FROM GUNTUR SRI RAYAPATI SAMBASIVARAO AND NO ACTION IS TAKEN IN THIS REGARD. HOPE AND WITH UTMOST GOOD TRUST FOR RESTORING THE SUPPLY IN STEPULATED TIME FOR ALL THE BHARATGAS CONSUMERS IN APHB COLONY GUNTUR.
M V RAMANA
[protected]@yahoo.co.in
mobile no [protected]&[protected]

DEAR SIR,
I AM CONSUMER NO.7969, HAVE BOOK GAS CELLENDER ON 05.03.2009, BUT NOT RECIVED TILL DATE. KINDLY TAKE THIS MATYTER ON TOP PRIORITY.
REGARDS
ROOPESH

dear sir,
Mine consumer no.Q26585 and dealer name is ASHOKA STORE MALVIYA NAGAR .

I have booked cylinder fiftten days before but their are no response .

Please do favoure.
Thanking you
Prakash mishra

lpg gas booked 20 days ago not deivered so far

Hi,
We have booked for a GAS booking for House hold LPG to Mahalakshmi GAS agencies, Dealer of Bharat GAS on 19 Dec 2009. Even now it is not delivered. People who are sitting in office not able to control/ coordinate the delivery boys to deliver them in time. Even they do not have a minimum courtesy to give priority for long outstanding customers. Delivery boys are much stupid guys, they even lieing to us.
Our GAS code no is M10928.
Hope somebody who is monitoring these complaints can instruct people at the agency.

Dear sir/ madam,
I am the resident of vasco da gama, Goa. we have a connection of Bharat Gas and the agency who supply us is Yashodha Gas Agency. We have booked our Connection on 26th December 2009 and till date they have not supplied the Cylinder. During this period we have been continously calling them atleast twice a day and the reply is constant " we will supply it tommorrow morning". This is the same story of every month and we are fedup of this services. I hope you will take necessary action and save us from the torcher.

Regards Rema Rudradevan

EVEN COMPLAINTS COULD NOT BE LODGED THROUGH INTERNET WITH BHARATGAS. NOT ACCEPTING COMPLAINTS. IT IS GIVEN AS --FEEDBACK COULD NOT BE SEND--- THEY SHOULD FIRST DEVELOP THEIR KNOWLEDGE IN ENGLISH GRAMMAR AND THEN THEY SHOULD TONE UP THEIR SERVICES ALSO.

Dear Sir / Madam,

I've ordered a gas cylinder from Bharat Gas on 26277304 at their agency in CR Park, more than 2 weeks ago. Despite several reminders and even having gone there myself i still do not have a gas cylinder. Could someone please help me. My consumer no is 17880.

Regards,
Cdr. S.D. Sharma
[protected]

Dear Customer help desk,

Once week back had gone to Bharat Gas office met Ramkrishnan customer service. I told him I want new connection he called Distributor Mr. Venugopal RJ Gas code is 631804, They were insisting me to purchase Gas stove & other home appliances from their office. My requirement was 4 stove busrner but didn't had for 4 days I asked them arrange mean while my collegues gifted me this stove within 10mins immediately I informed them I dont require Gas stove they said ok. When I went to have connection form to be filled up at thier store no one was responding & they asked me to speak to Mr.Ramakrishana customer help desk of Bharat Gas even he was insisting me to purachse gas stove I explained him everything but he didn't listen anything and he gave one area sales Manager number Ms.Sandhya I explained everything to her she said no one can force you to take the bruner for new connection she talked to RJ gas customer service and agreed and they we me Domestic Gas Customer card. Now they have to deliver the Gas cylinder and they have to inspect the hot plate. I had called Ms.Lina arrange the same for today evening morning she said ok now when I called her she is saying now it is not possible I dont have deliver person and the owner this agency gone for lunch he will come after 6pm we can not help you. This is the way to treat customer I have paid money yesterday itself but they not ready to talk in proper manner too. It is total customer harrasement . Is it compulsory to buyhome appliacne from disrtibutor to get the connection.

I need reply for this even I am also in customer service in 11 years we never behaved like this with anyone.


Regards,

Jayshree AN
[protected]

had Booked for the refilling of LPG cylinder on dt. 20/03/2010 but yet today on 04.04.2010 there is not any response and nobody ready talk to us from the distributor of M/s. BharatGas Service, Gajraula U.P.

I have booked my gas on 16th of feb 2010. wherein the dealer of Bharat Gas at Vashi had promised me to send the gas in a day or two. Today on 8th Aplril 2010 when i call them they say the same thing that we will deliver it tomorrow. I have called up the Dealer around 20 times .. and i get the same answer of tomorrow. Now they have changed the date too in their database and tell me that i have booked it on 31st march. I had called them in between when they had told me that the gas had been delivered but i wasnt present. But they did not leave any receipt of the same. If this is the way people have to suffer from these people it is ridiculous.

I have booked my gas on 23rd of March 2010. wherein the dealer of Bharat Gas at Harinavi, South 24 Parganas, Kolkata had promised me to send the gas in a 15 days. Today on 8th Aplril 2010 when i call them they say-You will get after a week.Now, They disconnect my phone after receiving.This is not new problems.They have done before several times same problem.I want to my service properly.I have many trouble due to less of gas.My consumer no. is 9590.
Pl. do this properly and necessary.

sir i hav booked gas before 45 days and still on 23-05-10 it is undelivered n also the staff is misbehaviouring with us and my docket no is 1834...

u shld change the agencies of ravi nagar gwalior to another staff

haan ye ravi nagar agency waale misbehave hi karte h hardam