[Resolved]  Bharat Gas - Ratan Gas Agency Pune — no delivery of gas cylinder

Dear Sir

I am dinesh agarwal from thergaon pune. My consumer id is 5895. I am booked 15 Jan and again remined at 24, 26, 28, 31 Jan, 01Feb.
but till today gas is not came in my house.

Please take proper desigion as soon as possible.

Regards & Thanks
dinesh agarwal
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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The complaint is regarding the distributor(Ratan Enterprises, KalewadiPhata, Pune) of Bharatgas.
The booking service is very very poor.

Everytime I (customer) call them they are either busy or they do not pick up the call.The staff they have recurited is not capable to give solutins and their service is useless/very worst response .Even though by chance they pick up the call and book cyclinder over phone they do not provide with the booking number and then we have to go to their office and book the cyclinder personally. I have customer since 2.5 years; I'm facing this issue every time when i need service with them..

Is been few days they don't have paper for print. Today I went to gas agency for transfering my gas connection, they were saying there is no paper for print the form and asking to come next time. When i asked them;when i need to come for transfering connection...they said call us on customer care no.before come, When i questioned give the number which one is working presently (they are having 4 phone no's)...but they don't have answer for this.

i request the company to take serious necessary/proper action on Ratan gas agenicies
Dear Sir/Madam

I hold the Bharat gas connections with 2 Cyclinders.I have moved from Hyderabad to pune .SO I terminated in hyderabad in Bangaru sai enterprises, Hyderabad and on june 1st week 2013 .I immediately moved to pune and started work for the transfer in the pimple saudagar bharat gas. I have visited 5 times and wasting 3hours atleast each time and each time they say only 50 persons are entertained and send the customers back .After 3rd time they after revolting and arguments waiting nos are itssued and never they called and cylinders .I went twice after that They are issuing new numbers and they say cylinders are out of stock.

I have surrenderd my cylinders and it is my right to get it but atleast they should accept documents they are not doing that .
Looks like they are expecting money to accept documents which I'm against it.They need to taken serious action .They are rude and appointed unprofessional peopleand they start attacking you the moment you question.

I have put my family at risk buying local small cylinders from last one month.I'm deeply worried about its quality and safety.I have children and need to serve home food so no option. This is the fate of our country.


With Regards
Naveen.M
Mobile--[protected]
My previous consumer no is 40230(hyderabad)


The agency name is::Ratan Agencies
Rahatani road, Pune
I wish I could give a negative rating for Ratan Gas Agency near Kalewadi phata but that's not an option. I am Lalit Randhavan and I personally booked a cylinder on 12th October 2013. Till date I haven't received any response from the agency. My consumer id is 049894. Everytime we book a cylinder we have to face this hassle. Someone please change the distributor and assign it to someone who could listen to customer complaints.

Lalit Randhavan
[protected]
Ratan Gas Agency, Baner has very bad customer service. They make you come time and again for the same thing and never give you the complete information. Staff has some specific availability which is not displayed. New gas connection only between 11:00 am to 12:30 pm and then between 3:00pm to 4:00pm only.
Getting a thing done from this agency is painstaking and slow. HP needs another agency in the same vicinity to province better service
Dear Sir
I am Pradhan S M with Consumer No 29718616 with Ratan Gas Agency Rahatani . I booked my Gas on 18/01/2014 Today also personally informed the Gas Agency about non delivery and it is promised to me that by evening Gas will be delivered at my residence. It is my first booking after transfer of my Gas Connection to this agency. Since I am having single connection, I need the cylinder urgently. Please look in to the matter

Bharat Gas — i am book our cylender from 1 month but i dont get.

i am book our cylinder from 1 month but i dont get.

aadhar no linked with account rejected by NPCI

I got this message twice on my cell phone that my sbi account linked with the aadhar card has been rejected by NPCI. please look into this matter.

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