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[Resolved]  Bharat Gas / Rose Flames — Not getting the gas in time

Dear Sir,
I was getting gas from Bharat gas agencies with out delay when my agencies was at Ravipuram . Years before my connection was shifted to Rose Flames with out my knowledge or consent. When I inquired about they told me that part of the consumers were shifted to new agencies when the new company started. Since then I have the problem of getting the gas in time. Last time I got the gas in 19/02/2009 and today 08/07/09 I asked them to book one when I found my cylinder empty. They told it will take one month to give the gas. I requested them to give early since I received the last bottle, it is going to be almost five months. Other agencies in thevera give the gas within the week or even two days of booking. Please look in to the matter and solve the problem of delaying the gas supply.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet

Comments

My mother was trying to contact the Rose Flames by phone which is 2292040.2102040, 2102041
and no one picks the phone or even if get the no immediatley disconnects.How can she contact them since she is alone at home and also aged.My Cons No is 8117 and at kaloor-Kochi
The Rose Flames agencies for Barath Gas at Eranakulam is not respoding the calls to book the Gas.
My mother is alone and only she knows to contact them by phone.For the last three days she was
trying to book the gas by Telphone and no one picks the phone or even if get connection they disconnects the line or all the time busy.The following is the Tel Nos at Cochin
2292040/2102040/2102041.
Hope there will be a solution for all those who are alone at home and also aged like My mother.
See this is the worsest agency of BPCL, they will always switch of their office phoes, if we gets too their responses are too bad no police men will behaves like this .


mary.
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    Bharat Petroleum [BPCL]
    Customer Care Service
    Customer satisfaction rating
    38%
    Complaints
    5376
    Pending
    0
    Resolved
    2049
    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
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