Bharat Petroleum — Delay in delivery of gas cylinder

I have gas connection with Bharat Petroleum Gas. I never got before 10 days after I booked. Whereas one of my friend is having connection with Indane Gas ( Indian Oil), he used to get it within 2 days from the day of booking. Why this anamalee between the suppliers. ? Whenever we ask the distributor, the standard asnwer is no supply/ less supply. We are working category so we cann;t go behind them each and every time. I am asking them to deliver before 30 days of previous cylinder delivered ..At lease they should deliver 30th or 31st day ... It is not so. Kindly take up to authorities who is in charge of supplying cylinders to the distributors.

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Bharat Patroleum cooking gas — Delay in delivery of Refill gas cylinder

Not Getting Refill Gas Cylinder
I am the consumer of Bharat Gas of Gas Agency/Dealer of Prasanth gas agency Cherthala 688524.My Con.no. 2320. I have booked gas on 01.7.08 and till today 11.7.08 I have not received delivery . I got the last delivery on 09.6.08 and I have booked after the period of 21 days which is the margine period they are telling. Now 10 full days over after my booking. Please clarify how many days I have to wait for booking after receipt of one refilled cylinder and how many days I have to wait for getting the same after booking. If this is the system what is the advantage of 2nd cylinder. Pl Take necessary action and give reply.
regards
KGBPillai
.

Bharat Gas — Delay Delivery and Don't Weigh the Cylinder

Hello,
I m a bharat gas customer having consumer no. R21767 In Vijay Gas Agency Badli, Delhi,

First of all it is a very tough task to contact this gas agency via telephone number given by them,
luckily if get booked a rifill then, when the delivery man comes, then he does not bring any weigh machine along with him, giving excuse that no delivery man in their agency has any weigh machine,
And at that moment when I tried to contact the VIJAY GAS AGENCY BADLI over thier telephone no.
[protected], and[protected], either they are switched off or gets busy,

I don't no why, but I have faced this problem many times,
Please if their is any high authorities exists of BHARAT GAS, Help me, suggest me, what should I do,
either go to consumer forum for complain or they will help me,
PLEASE LOOK INTO THE MATTER, Its really harrassing situation.

My number [protected], Rohini Sec-15 Delhi.
Jitendra
Dear All,

I have a Bharat Gas connection name of my father bearing consumer no-8466. Every month I am facing poor service from the Bharat Gas distributor named as LAXMI BHARAT GAS, Nayapalli, Bhubaneswar, Orissa. The supplier boy is coming to give gas without weight box. When we ask about this he take the gas from our house since our cooking gas is finshed hence we have to receive the Bharat Gas cylinder with weight. I complained for this before 4-5 months. After this the supplier boy (named as Sadashiv) give the gas regularly without any problem. But this month I booked for gas on 25/04/2009. Till now I don't receive the gas . When I am tring to bharat gas office regarding this matter they tell that we give you the gas without weight after 3more days. When I tried to contact the Owner Mr Abhay in his Mobile No([protected]) that was switched off. Again I tried to call Mr M Kumar in his mobile no [protected] ther is no answer.

I think to give a consumer case regarding this matter.
Pls guide me how my problem will be solved.


Regards
Alok Maharana
Bhubaneswar
Orissa
[protected] (M)
I have a bharat gas connection with consumer number 1685 in the location of vellore(tamil nadu). Everytime when we book for a new cylinder the delay is minimum two months and also the complaint is against the balaji gas agency of bharath gas in vellore circle. Their attitude towards the customers is also like "Do anything or go any extreme we wilol give as our wish", Even towards the customers they never show courtesy to reply politely. This month the cylinder is booked on 10/09/2009 but till today(05/11/2009) it has not been delivered and also we get a poor response from that agency.We have already filed a complaint on it and the feedback number is 73138, but no response for that complaint too till today.Kindly take actions regarding this issue.

friensds gas agency (bharat gas) — less weight of cylinder

My consumer No is 20477 through Friends Gas Agency Bharat Nagar, new friends colony new delhi. I wish to state it has been more than a week since I have received the cylender. Even if i get the gas cylender, the weight is 2 KG less.

Dr usama akram
[protected]

Friends gas agency No:[protected],[protected]

sunrise gas service/ bharat gas — Delay in refilling my cyclinder.

Delay in refilling my cyclinder.
Sir/Madam,

I, Rohit bansal, am a consumer of Bharat Gas bearing Consumer No 10210, with agency Sunrise Gas service, sector -7, Chandigarh. I had booked the refill of cylinder almost 3 and half weeks back but still not yet received the refill. Last time they delivred me refill after 3 months after severals calls and personal visits. Even this time when i asked them to give me Booking No for refill booking they said their computer cannot genrate booking no. Everytime when i call them they promise me to deliver me tomarrow, but still i dint receive it. This week i called them every day continuously but still the same thing. 15 days ago they called me and enquiryng about any complaint loged by me on internet for not delivering refill.then i got idea to lodge complaint on internet.I am not alone who is facing this problem. many are there if you personally visit in their office. but they don't know where to file complaint like me.

Please look into this issue as soon as possible.

Hoping to get an early response.

Yours Sincerely,

Rohit Bansal
I am completely agree with usama, i have one more complain for this agency their phone numbers are always busy.

some how if they can pick up our calls they say one minutes and disconnect the calls


Anuj
I have a bharat gas connection with consumer no. 1026262.The distributor's code is CC-531768.distributor's name is sunrise gas agency.SCF 179 ground flour, sec 7 c chd.
i'm in a very inconvenient state due to the delay in delivery of the gas cylinder.
they never answer the call and even after 20 days of booking we never get the gas cylinder.
the last delivery of the cylinder was on 19 jan 2010 that was 10 days after booking.
now 15 days after the booking we have not got the cylinder and the distributors say you will get the cylinder on 18 feb 2010 and say that they sent the cylinder on 1 feb 2010 and also say that it has not been 20 days before the last delivery.
we wanted to ask you that are there any rules that you cannot book the cylinder before 20 days of the last delivery and after booking the cylinder will be delivered after 10 days.
so we ask you that should we take a new connection with some other company or you may take some action about these subjects.
complaints have been made earlier also but no action was taken.
we thank you in anticipation of the subjects mentioned to be rectified.
delay to delievery of gas at my home
mehul makwana -consumer no -7485
amrut makwana -consumer no -254
ahmedabad
gujarat
[protected]


delar name
yogi gas service
at- bareja
ahmedabad
[protected]

cooking gas — delayed refill gas cylinder

dear sir my name ram lal karadia my consumer no 264,my son consumer no11535 devendra karadia ihave refilled cylinder booked for cooking gas dt 27/02/11 and 1/3/11 under shastri nagar gas agencies,shastri nagar jaipur even though it is 45 days before i did get refill from indane dealer every time who says every consumer refill after 45-60daysand his beheive is not so good and smooth

cooking gas — DELAY IN GETTING THE REFILLED CYLINDER

CHAND GAS AGENCY, KOZHIKODE
Complaint Raised:
DELAY IN GETTING THE REFILLED CYLINDER


I have booked the second cylinder for refilling on Sept.2, 2011. So far I did not get the replacement after 36 days. When we try to contact the agency at Calicut, either the phone is engaged or after 30 min when the contact is established, they do not answer the call. This has been going on for months. We are not giving any additional charge to the supplier when he comes with the cylinder. Earlier we used to get after 25 days. This anomaly has to be rectified immediately and the second cylinder booked for refilling should be given exactly after 3 weeks of booking rather than giving superficial explanations like lorry strike, non receipt of load etc.etc. It is heard that delivery of cylinders are more prompt for other agencies. Higher authorities may kindly visit the AGENCY and find out the reason behind such malfunctioning. This may be kindly considered as voice of many consumers who are being tortured in similar manner.
My contact no is 0495/2377412

NECESSARY ACTION PLEASE
dear sir,

My consumer No. 55847

I have a gas connection of Bharat Petroleum, Kerala State Civil Supply, Shan Building, Opp. MSM College, Kayamkulam - 690525. i have booked for refilling of gas cylinder on 26th April 2012 but till date i have not received the cylinder replaced. Whenever I booked for a Refill, it will take 30 days (one month) time to get a refill cylinder. Before 30 days period, i never got my gas cylinder refilled. When I asked for the reason for delay, i am told that this is because of shortage of supply. If the usage is high and some body needed the cylinder in 15-20 days what they will do? Kindly look into it and do the needful immediatley. This is my humble request.

Warm regards
Maheswaran
Kayamkulam
Dear Sir,

This is my second time complant but from your side no reaction I think this is also a wastage of time because in your dept. nobody taking any action.

my consumer no. 7558
Bharat gas no .[protected]

Jaibir Adhana

Singh colony Rudrapur U.S.Nagar Uttarakhand
Mo[protected]

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