[Resolved]  Bharat Petroleum — Gas agencies

Unauthorized supply of cylinder to shop situated at yari road corner of agakhan Baugh. (Rupani Stall)
This is to bring to your kind notice a delivery man of BPCL gas company situated at versowa always supply one cylinder of gas bottle illegally by taking extra charge and supply the same to Rupani stall running by a lady she is also running a Dhabba next to stall. She is not a consumer also than also she is getting regular supply of consumer cylinder daily with some extra amount.
If there is a cylinder blast who will be responsible so please take the cylinder from her and hold her responsible by filling a police case against her.
Kindly look in the matter and make an enquiry how she was able to get the empty cylinder and also take the proper action against the dealer.

You should talk to the customer care. if after that you are not satisfied, pls go to the consumer court with all the proof.

At COCO outlet Shri Ram Filling station situated in Balaji Nagar, Kupwad Road, Nr. Laxmi Temple, Vishrambaug, Sangli- 416416, many more times/ major times we never get regular petrol for two wheelers from last two months.Every time we had filling Speed petrol.
When I enquired workers give reasons as 1) there is nozzle problem, 2) stabilizer not working properly, 3) When DG set starts we can't start this dispensor. There is no proper load distribution hence power tripping problem everytime.
Also I called to sales officer 15 days back he give me commitment to solve this.But till today nothing happened.
I hope by this coplaint, we will get regular petrol on this retail outlet soon.

dear sir i would like to know that is there a rule that we cannot book a cylinder before 21 days. agents do not take the booking before 21 days and the delivery time of 18 days after the booking date, we have a single cylinder how do we go about it. can i get solution from you. i am at Pune.

i am very disagree about ur servises when i don't get ful fuel in ur burari fuel station when i say some thing to ur workres he told me lena hai to lo nahi to jao yah par to itna hi milta hai
and when for lpg conection i don't get i am very upset about servises .




neeraj pal, delhi

Sir, I am consumer of BARABANKI GASE AGENCY(agency code-571824) district, Barabanki U.P.since11.01.2006.I can't get DBC.Whenever i go to agency only a response gets that company has banned on DBC.Sir i am in trouble to manage in one cylender as supply is also very poor.Therefore pl sir get arrange 2nd cylender.
Thanks
Consumer no-2936689
Mobile no-[protected]

Sir, I am the costumer of dausa at Amit gas agency bharat petroleum corporation ltd. i have a single cylinder i have a 8 members in my family i need very much iind cylinder dbc so i cannot face the problem every month i face so many problem amit gas agency give me a cylinder in 35 days but he is not issue me a iind cylinder first he say register your DBC. that i will do after registration he is not giving me a dbc my consumer no. is 28248 jagdish sharma. it is my request kindly issue me a dbc so i can easily fill the cylinders

yours truly

jagdish sharma
[protected]

Subject:
Respected sir,
Here by i have a connection with Banu gas agency - Maduravoyal (Chennai).
My Account No: 16031
It is in my Husband Name: Kailasarajan.K
We would like to give the change of address, what is the procedure
Kindly let me know

Dharani

Dear All,

I will suggest all of you please you RTI (Right to Information Act 2005). This ACT is very power full and you will pay only 10 rupees for every one question please seach on Internet and solve you problem.

I have used.

Thank
Sunny

Sir
Iam a consumer of Shivam Gas Services Agra Road Sadabad Distt, Hathras U.P.MY CONSUMER NO IS SG2506.Home delivery service of Shivam Gas Services is unsatisfactory since last one Month.Ibooked my cylender after 21days of last delivery on dated 12.06.2009.But after so many requist Iam not yet received cylender.I requist you to give proper instruction for regular and timely delivery.


Purushottam Das Sharma
[protected]

I am a consumer of BPCL for gas cylinders at Bhopal. While going through the address and list of the dealers of BPCL, it is observed that the addresses and telephone numbers are not updated and very old. Hence a customer cannot utilise the website informations.

In many times all the oil companies are claiming for delivery of gas cyclinders within 2-3 days from the date of booking. During my last 10 years experience, I never got the cylinders within 2-3 days from the booking. Is the claim of the company only in papers ?

Many times I observed that the dealers are either not attending the telephones for gas enquiry or booking nor taking the telephones, hence the customers are required to reach personally to the dealers shop even for booking of the gas cylinders.

Many of the agencies are overloaded with the customers. Hence they are not in a position to cope up with the demand. It is better to provide more dealers in different areas to competet with other agencies and to get accurate services to the consumers.

Where can I get a new BP Gas connection in Porvorin area in Goa without buying a gas stove & gas lighter?

Regards,

Dhanraj
[protected]

Dear Sir,

I have a Gas connection at Prem Gas agency, Sector-10, Raj Nagar Ghaziabad. Till last year the cylinder refilled used 3-4 kg weight less. After freequnt complaint and once I sent back the cylinder they have introduced the pass book. Recently what has happened last month delivered could not run even 10 days. When we checked there is around 5-6 kgms water in the cylinder. When we complained the agency honour M/s Prem gas Agency (lady) is explaining to my wife that filled cylinder kept outside that is why the rain water fallen inside. How they are fooling the customers. Please guide me what action can be taken in such case.

respected sir,

As i heard about the RTI act for some benefits of consumers towards the giving a new definition to a consumer of india, but apart from this here gas agencies in my town doing their best to make it void and tackle the consumer as a puppet of their hands.
After this statement, now you could think about the aggression of mine for them.
they are doing here, as they want to do. they are not doing their liabilities as per rule.they are not giving the delievery of gas cylinder at the time .
after 20 or 30 days of booking, they said that come on agency and take your cylinder from here after pay the money rs. 310 instead of rs.307.53 insistly.
and other one about the inspections of home (kitchen) on behalf of Bharat Petrolium after charging a fee of rs. 40 from the consumer without any inspection, and you can only get the gas cylinder after pay the rs.40 of inspection at their agency office otherwise you are not able to get the delievery.
gas agency in mathura named as SHRI KRISHAN GAS SERVICE MAYUR VIHAR MATHURA.
so sir i want the information regarding, how should i take a action for the agency for many people as mine who are affected from this misbehaviour of gas agency.
please give me the right step.
thanks

Madhukar Gaurh
Mathura
+91-[protected]

I am not able to find a single Gas agency that will provide me with a new Gas connection without selling the Stove. They are charging Rs. 3800 for a new Gas connection with the stove. I already have the stove. why should I get another one? As per the Government website no one can force us to buy the stove. If one refuses to buy they say we won't give you the Gas connection. Please suggest if anyone is aware of any Honest dealer in ghaziabad around chiranjiv Vihar area who can give the connection.

I am complaint against santoshi gas shakur pur delhi about not booking a cylender before 21 days .I request from few month becouse we have joint famely. but they says book i another cylender and .I have allready two cylender so what i do with another cylender please help me.my cons. no is- Z4498.

I have connection with M/s Friends Gas Agency, Sukhdev Vihar, New Delhi vide consumer no. 3708. I had booked my refill order on 8/1/2010 but still i had not got delivery for same. The past history is also not different...

Is these a sign of non-capability of BPCL to provide service to satisfy it's customers.
Is there any way to transfer my this connection to another Company.

My self A.K.Sharma is costomer of H.P.Gas from Bhiwani (Haryana) since two year
due to buisness porpose i shift my family Bangalore. So i want to transfer my Gas connection from Haryana to Bangalore.But that agency member is not do this transfer since two year .so i want to know all the terms and conditions for transfor gas connection becouse i want to knew when a costemer can transfer our gas conection.How many days after he can transfer after feeling gas.Please inform me by mail system due to this i am facing so many problums.

As I am a consumer of BPCL consumer Number No. 145552, having two Cylinder I want separate gas connection for gas water heater without purchasing water heater from gas agent. Whether it is compulsory to purchase water-heater from gas agent only

Dipak Gas Agenc(Gas Bottal Distributor) — Unauthorized charge

Respected Sir,
Dipak Gas Agency (Rajkot,Gujarat,India) is taking more money(Rs 3600 rather than 1200) to give new gas bottle to existing costomer ,I had done lots of complain but cant get justice for that .They are force to costomer to take pressure cooker and other un used item for that we have to pay more money which are really un nessassay item for the consumer.
I had also complain in head ofice for that but cant taken any appropite action aginst it. They are really making pure corruption by this and no one had taken any action against them .Hopeffully I will get justice from you and you will take action aginst tham as soon as possible.
Thank You Sir.