Bharat Petroleum Corporation — Domestic Gas Unblocking
Dedebata on Feb 3, 2012
Good Morning Sir
I am Sonalisa Rath. On 25/01/2012 AfterNoon (around 5:00 PM ) one of my relative meet with you at your office (CAC,BBSR, Kandagiri) regarding Unblocking domestic gas connection. At that time you and Mr. Sanjay Mohanty was present in the office, you gave your mail ID and Phone No (email@example.com, firstname.lastname@example.org and Mob No [protected]). For your Kind information Now I am explaining the whole Matter.
As you khow In Bhubaneswar city 3 bharatgas distributor are present 1. Laxmi Gas enterprises (Nayapalli)2. Varsa Gas Enterprises (Sahid nagar) 3. Aparajita Bharagas (Damana).
Initially I was staying at address MIG 100, phase 1 , Kandagiri, bbsr in feb-2010, I have applied a bharat gas by submitting the necessary documents. After 5 month I got the connection by paying the required amount. I got the Subscription Voucher(SV), BOOK, Gas Stove, Pressure Regulator, Full Cyllinder,Pipe.
Later I change my address to Plot No N/5-205, Nayapalli, BBSR (Near Biju Pattanaik College). By giving simple application and electric bill of Plot No N/5-205, Nayapalli I change my gas connection address and using the gas . 3 month Back Bharat Gas distributor block my connection so that I am unable to use the gas and suffering problem. I gave the application to the distributor and necessary document as per their demand , The per son Name Dilubabu having phone no : [protected] had gone to that address and done the verification and send the request to regional office ( Bharat petroleum Corporation, Alok Bharati Building , Sahidnagar). The sales person of Bhubaneswar Division Mr. Nisant Kumar ([protected]) strictly dening to unblock the connection. I specially meet with him and request over phone to unblock , but he denied and suggest to surrender the connection and to take the unsubsidized connection where I have to pay 800/- to get a cylinder.
I asked the reason, and he said as in that address multiple connection are there, and misusing the domestic gas we have block the connection . I also show the required document of house rent agreement that I am not misusing the gas , he did not listen me.
Then I give a complain to bharat gas website(www.ebharatgas.com) on 29/01/2012, and I got no solution. I have attached herewith the mail document. I requested the distributor Mr. Abhaya Gochhayat. ([protected]) and I found no solution. When they have blocked they have neither give any notice nor done any verification.
As you assured me to intervene in this matter and find the solution otherwise I will move to consumer court after discussion with you.
One thing I want to tell you that there are so many multiple connection are there now also in that area, One example is Plot No N/5- 206, Nayapalli where 2 connection are there.
Here I want to tell you that in that plot 6 Family are living on rent basis including owner.
That is a 2 stair building and each floor is divided into 2 part , where we are staying now. Now I am facing a lot of problem and I require the help .
I hope a positive response from your side.
My Consumer No : 16102
Plot No N/5-205,
Irc village, Nayapalli, bbsr
Mob No: [protected]
Distributor Name and address:
Laxmi Gas Enterprises (Bharat Gas distributor)
Proprietor Name : Abhaya Gochhatya
Mob No: [protected]
Office Phone No:
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