[Resolved]  Bharat Petroleum Gas — LATE DELIVERY

My Consumer No-34960


Delay in delivery of LPG gas cylinder
I am R Nanjunda Swamy, Bank official regular BP gas consumer. I am staying in Mysore Bank Colony Bangalore and the dealer is Harikrishna Enterprises, No.2 ITI Layour BSK 3Stage Bangalore 560 085 Agency. Never I get cylinder in time. They take minimum 15 to 20 days to supply the refill from the date of booking whereas all the consumers in and around my house who use Indane gas are getting within 3 days or maximum one week. Can you kindly advise me what to do? Should I change the agency or the company it self?
Please Note every time the delivery boy demand Rs.10/- more than the price fixed. A few accasion we did not take any cylinder for the month as we didn;nt need it . It can be verified from the record.
I am asking atleasr 1 cylender per month.
Kindly do the needful

Than king You

With regards

Dated : 5 / 10 / 2009
I am Sunmukh Singh a regular BP gas consumer ( 5030 ) . I am staying in Rajinder Nagar and the dealer is Westen Gas ( Bharat Gas Agency ) Wz-69C Todapur New Delhi. Never I get cylinder in time. They take minimum 15 to 20 days to supply the refill from the date of booking whereas all the consumers in and around my house who use Indane gas are getting within 2 Days I am using this connection since 1980 and This agency not giving good service before few months that always keep Saying you will get cylinder after 15 to 20 days But I remain wait nobody come bringing cyllinder I am requesing you to look into this matter.
I Will be highly thankful to you.

Sunmukh Singh Batra

Consumer No. 5030
Consumer Name . Sunmukh Singh Batra
Location . Rajinder Nagar
Agency Name . Westen Gas ( Bharat Gas Agency )
Wz-69C Todapur New Delhi -Contact No. 25845141

Dated : 5 / 10 / 2009
I am Harvinder Singh a regular BP gas consumer ( 6299 ) . I am staying in Rajinder Nagar and the dealer is Westen Gas ( Bharat Gas Agency ) Wz-69C Todapur New Delhi. Never I get cylinder in time. They take minimum 15 to 20 days to supply the refill from the date of booking whereas all the consumers in and around my house who use Indane gas are getting within 2 Days I am using this connection since 1980 and This agency not giving good service before few months that always keep Saying you will get cylinder after 15 to 20 days But I remain wait nobody come bringing cyllinder I am requesing you to look into this matter.
I Will be highly thankful to you.

Harvinder Singh

Consumer No. 6299
Consumer Name . Harvinder Singh
Location . Rajinder Nagar

Agency Name . Westen Gas ( Bharat Gas Agency )
Wz-69C Todapur New Delhi -Contact No. 25845141

Dated : 5 /10 2009
LATE DELIVERY

Consumer No.- 6278
Consumer Name: JASPAL SINGH BATRA
Agency: Weaten Gas Service ( Bharat Gas Agency )
Wz-69C Todapur New Delhi -Contact No. 25845141

I am Jaspal Singh Batra a regular BP gas consumer ( 6278 ) . I am staying in Rajinder Nagar and the dealer is Westen Gas ( Bharat Gas Agency ) Wz-69C Todapur New Delhi. Never I get cylinder in time. They take minimum 15 to 20 days to supply the refill from the date of booking whereas all the consumers in and around my house who use Indane gas are getting within 2 Days I am using this connection since 1980 and This agency not giving good service before few months that always keep Saying you will get cylinder after 15 to 20 days But I remain wait nobody come bringing cyllinder I am requesing you to look into this matter

I am waiting Your fever

let delivery agency name bharat gas the manager name Mr. Sushil my resideand add. at M.G.S. Vasahat, Parel Bhoiwada-12. consumer no. 103480 Never I get cylinderintime . they take minimum time 12-20 days to supply the devlivery and refill booking not taken withing 21 days for next month against that meas i am using this connecation one and half month that is not possible. please i request to you see the matter and immideate action on this matter because now i taken serious action onthis matter given the new paper one copy also so do the need full
thanking you.
you custmer

do the need full

23/10/2009

From
R.Ramanathan, 56, Perumal Naidu Nagar, III cross street, Vedappatti B.O via SB Institute, Coimbatore 641 002 Contact Telephone No.[protected], Mobile Phone No.[protected]
To
The Manager, Radha Gas service, Bharat gas, 1356, Thadagam Road, Coimbatore 641 002

Sir,
Please register my service connection No. 23302 (Senior citizen) for the supply of LPG domestic gas cylinder at your earliest please.

Thanking you
Sincerely
R.Ramanathan,
Retd., Executive Engineer, S.Rly.,


My booking is made only on 23/10/2009 but the LPG Cylinder booking is made on my name on 14th of October, I was out of station on that day and how could it be booked without my knowledge and I found a foul play by the LPG Gas supplier, his office staff on booking table and the delivery boys. Due to this foul play I could not get the cylinder supplied on my actual booking date and I am sure that the LPG distributors are misusing the customer service numbers and involving in unethical trade practices which has to be arrested immediately. The Bharath Petroleum company should take legal action on the distributor who has involved or encouraging such foul plays and terminate the distributorship.
R.Ramanathan from Vedappatti, Coimbatore -641007.

I am conssumer of LPG cylinder at Jamshedpur wher as Laxmi Gas Agency. Supply the gas cylender not proper time always taken minimum 20 to 30 das delay to supply. So my request take care about this matter & nassesury action pls.

i am a consumer of bharat gas...they are not properly delivering gas within time..i am from erode(TN)and my agency is ammu gas agency ... please take necessary action for this delay...

Sir,

I am Sanjeev Kumar having Gas connection of Bharat Petroleum No.12124 at Doaba Gas Agency, Civil Lines, Saharanpur. I wish to bring to your kind notice that I could not take gas delivery on time. Doaba Agency books the gas after 21 days of earlier delivery and then provide the delivery of cylinder after a minimum 15 days time after booking. Due to this reason I am suffering great difficulty which you can imagine. Please look into the matter and give the solution.

[Sanjeev Kumar]
Dayal Colony, Hakikat Nagar,
Saharanpur.
Tel. : [protected].

Presently I am workig at IDBI Bank, Kankroli, Distt-Rajsamand (Rajasthan). I don't have any Gas Connection in my name. I am living with my family includes my wife & two childrens. I applied for new Gas Connection(2-Gas Cylinder, 1-Regulator & 1-Pipe line) at Dwarkesh Gas Agency, Kankroli. Then they demand Rs 7500/- for 1-Gas Cylinder, 1-Regulator, 1-Chulha (Gas Stove) & 1-Pipe line then requested only for 1-Gas Cylinder, 1-Regulator & 1-Pipe line but they refused to provide the connection as we demand pay slip for the payment aginst this connection. Finally refused to say that we don't provide the connection at your address, contact another gas agency;Shubham Gas Agency also refused to deliver the connection and told now connection not available. These people force to take Gas Stove also and charged high price fr this. Kindly suggest Is it necessary to take Gas Stove ? and what is actual price for a New Gas Connection includes 1-Gas Cylinder, 1-Regulator & 1-Pipe line? and kindly suggest how can I get a gas connection for me. Here only Two Gas Agencies provide new connection and both refused to me.

Kindly help me.

Tulsi Ram Suthar
C/o Suresh Chandra Paliwal
Ahinsa Nagar, Near Manglam Palace
100 ft Road, Rajsamand-313326, Rajasthan
Mob: [protected]

Consumer No.- 12049
Consumer Name: Sh. PHOOL SINGH
Agency: WESTEND GAS SERVICE (Toda Pur, New Delhi-110012)
Location : NEW DELHI.

I am Lakshman, living in Budh nagar Inder Puri, new Delhi-110012.My father has a gas connection from bharat GAS.
We have booked gas on 21th feb 12, agency said that cylinder will be book after 21 days and the cylinder will deliver you after 8-10 days, but i have not received till now 16 mar 12.after 12 days we talk to the agency they said to me that you got the cylinder after 2 days, then we wait but we have not received after 2 days then we go to agency again but similar they give me same answer, we are still waiting, but no body in agency give me a good reply, they use rough language and also not give good answer on the phone. we have facing these problem last couple of months. but i write a complaint this time because we are very frustrated. our reserve cylinder is also empty. sir please trobulshooot my problume, its not right.