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[Resolved]  Bharat Petroleum Gas — Delay in delivery of LPG gas cylinder

My name is Ramesh Chandra. I am a regular BP gas consumer. I am staying in bikaner and the dealer is siddhartha Gas Agency. Never I get cylinder in time. They take minimum 35 to 40 days to supply the refill from the date of booking whereas all the consumers in and around my house who use Indane gas are getting within 3 days or maximum one week. Can you kindly advise me what to do? Should I change the agency or the company it self?
my cons no.: 10343
last week i went to his agency and he promise to send the cylinder in 2 or 3 days.
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Aug 13, 2020
Complaint marked as Resolved 
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Bharat Petroleum Gas — non delivery of gas cylinder from past three years.

1. The petitioner is the G P A holder of Smt. Bharambha w/o Late Sri. Sannathammanna, residing at Basaweshwara Nagar, Chitradurga.
2. Smt. Bharambha, is an subscriber at Maruthi Gas Agency, V P extension, Chitradurga with Customer No. 0214.
3. Address of the Respondents is as mentioned in the cause title.
4. The Respondent is distributor/Agent L P Gas of Bharat Petroleum Company. As per the agency, he has to supply L P Gas cylinders to the subscriber.
5. As per the norms of Bharat Petroleum Company, The Respondent -1 has to supply the L P Gas cylinder, as and when the customer demands.
6. The petitioner is regularly demanding for the supply of L P Gas cylinders for the last 3 years. The Respondent is neither supplying the L P Gas cylinders nor informing the reason for which the supply of L P Gas cylinders is with held.
7. The Respondent-1 is not providing the reasons despite of many requests in person, telephone, and letters,
8. The petitioner has also filed many memorandums to the Deputy Commissioner, Chitradurga and latter with Deputy Director of Food and Civil Supplies, Chitradurga.
9. The petitioner has request for the details, through Right to Information Act. The Respondent has not at all made any attempts to provide the reasons for not supplying the L P Gas cylinder to the petitioner.
10. Due to the negligence of the Respondent, the petitioner has been continuously put to hardship for the house hold cooking activities; the petitioner is having every right to enjoy the facilities given by the Government as well as the Bharat Petroleum Company. Petitioner’s right has been deprived. The petitioner is forced to Purchase the Commercial L P Gas cylinders by paying huge extra costs. The petitioner has put to the loss to the extent of Rs.1,00,000/- (Rs. One lakh only).
11. This deficiency of Service by the Respondent has caused maximum loss of money and mental agony.

12. Due to deficiency of service by the Respondent which has caused difference of opinion among family members of the complainant, which lead to day to day problems and unrest among the family members. Consequences caused loss of mental peace. These same factors has caused stressful and loss of professional life and earnings of the complainant.
Sir,
I have booked gas against consumer no-10974, in CITY GAS, at sidhgora in jamshedpur on[protected].I am sorry to say that till today I have not received the cylender. Regarding the above subject
I have already told to mr.Amrendra Kumar at Ranchi over telephone(no-[protected]) and territory officeat durgapur(no-[protected]*30) several times but result is zero.
Sir have u taken any action in response of my complent ? In this a asked that our dealer is giving 1 kg Rice forcefully with riofil of cilender inSikar Rajasthan
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hello,
i am ashu bansal from punjab.i am live in amritsar.i was bbok my lpg cylinder from many days.when i call to our local office of bharat petroleum gas.they say you will get your cylinder tommorrow and tommorrow.i am very disappointed with this service of bharat petroleum gas.please do something for all of that.i will very thankful to you in advance.
I am the consumer of Bharat gas MSR AGENCY Porur Chennai. It has meged to Purasaiwakkam gas agency for the past two years. They have not supplied regularly. Even we have single cylinder they have taken fifteen days to twenty days to deliver the cylinder after bokking. Even they supplied the delivery boy named as karthik will sell the cylinder to the hotels in black market and deliver to the customer as his own schedule. Kindly make arrangements to correct the delivery schedule.

Thanking you
I am a regular BP gas consumer. I am staying in BHOGAL JUNGPURA NEW DELHI, and the dealer is RAHUL Gas Agency.my cunsumer no. is 5777. They refuse to book my Gas. They told me your Gas will be booked 21 dyas after deliver, but provision is we can book the Gas after 21 dyas to previous booked. I told them to give me their refusal in writing but they are not ready to do this.even they taken ten to fifteen day to deliver the cylinder after booking . they sell the cylinder to the hotels in the black market. when i complant on phone for late delivery and black marketing. then there staff misbehave with me. Kindly make arrangements to correct the delivery schedule.
THANKING YOU

Bharat Gas — Gas cylinder not supplied from 40 days after booking

Bharat Gas Delevery Problem

To.

The Bharat Gas



My Consumer No - 43787. I am take the connection M/S Pragati Gas Agencies , Yarwada pune Mahrashtra , .

I am suffering the problem from this Agencies . Last time I am booking the gas on 21.09.09 ,till date I am not received gas .


this is the very big issue with one cyllinder how is possible to manage the


please help



Your faithfully



thanks/regards





Virendra Kumar choubey

Bharat Petorlium ltd — Suffering to get a new gas connection

very bad service, not bother about new customer. I
am sarika more, shifeeted to 203, chinmay, sect.6,
plot 19, Airole, pin:400708. with my old parents
and trying to get gas cylender to daily life
useage at Radha gas servise,Bharat petorlium cop.
ldt, shope no 5, blue heaven soc. opposite to
sahakar bajar, sector 5, airole. I am suffering
from 1 month to get one cylender, I am tired now to
go again and again thr, we got very bad words from
them, I sont know i will able to get gas or not.
Hope i will get justice.
Sir,

It is to inform you that I have a lpg bharat gas connnection at home and the regulator we have is broken now and sometime when we connect it to cylinder it leaks .
I just wanted to know that if we exchange it, is it going to charge us?

Pls reply me as soon as possible.

Thanking you
sweta lal
[protected]

Indane Gas — non delivery of gas cylinder k-10090

I booked a request on 2/1/2010 at United gas service rajendra nagar sahibabad UP FOR delevery of gas at 433 Extension-1 Shalimar Garden sahibabad but they did not supply so far.
Kindly look in to. RIM No.[protected]

Indian lpg gas bottle — No receiving the my call from last 7 days

Dear sir

My self is patel Nilamkumar kantibhai from baroda.i have gas connection of LPG gas from Indian gas.From last 7 days i am trying to call at APNABAZAR at baroda in Gujarat center in for notting the bottle but they are nor recieving my call. i am calling again and again and again but they are not reciving my call.really i am mentally disturbed by this issue. we cant cooking because of non availabilities of bottle. last from the three days i have taken food at outside.they are so harressing me.last time also this thing happend.if i cant result in one or two days i will go to polish case and court.

Regards
Nilamkumar patel
Mobile no- 91 [protected]

I am SUNDER LAL, my consumer no. is 3355 and agency is SUPER CARE GAS SERVICES in SECTOR-7, DWARKA, NEW DELHI-110075, NEAR RAMPHAL CHOWK. I booked my RIFIL at 24/01/2010 through your new started sms service. I recieved also a confirmation sms with no. The no. was 539623. Now today I recieve a messege that, LPG RIFIL CYLINDER AGAINST YOUR BOOKING NO. 539623 WAS DELIVERED ON 28-JAN-2010. still I not recieved my cylinder 28/01/2010 up to 6-45pm. Just I want to know, what is the meaning of that messege. my phone no. is [protected].
My Consumer No - 30176. I am take the connection M/S Sarman Gas Company, Sagar Sadan, C 4/15, Krishan Nagar, Delhi

I am suffering the problem from this Agencies . Last time I have booked the gas on 11.01.2010, till date I am not received gas .there is som problems in the faimily and due to the not supply of gas i am [censored]ing the food problem from last coupl of days, in this regards i have requsted on telephon but there is no responce from that side


this is the very big issue with one cyllinder how is possible to manage the


please help



Your faithfully


TejVeer Singh
Dear sir
My self is Ganga shanker from new delhi. i have gas connection of LPG gas from indian gas from last 15 days i am trying to call at nilkanth gas service at janak puri new delhi center. in for nothing the bottel but they are not recieving my call.i am colling again to again but they are not recieving my call. i am mentily disturb by this issue. we cant cooking becouse of non availaties of bottel.last three days i have taken food at outside.pls help me & take action

Thanks & regards

Ganga shanker
customer no-18456
Dear Sir,

I have a gas connection vide consumer no. MM11901 at Mohan & Mohan Gas Agency, Sector-37, Faridabad. Last time I had booked gas on 23.12.2009 and delivery received on 31.12.2009. In the month ending in Jan 2010, I tried to book gas over phone No. [protected] and they have told me that my last booking was on 14.01.2010, after 21 days I am consider to book the gas.

On 04.02.2010 when I went to the said agecy and asked the counter to findout the fact, they denied the above booking and told that they have booked the gas and did not give booking number. I am trying to call at said agency over Tel No.[protected], 225 8762, 225 8201 and [protected] no body lifting the phone. They always put the phone receiver a side. Till date no delivery received.

It is suggested that the said agency is over loaded. Nahar par colonies/ large numbers of consumers should be provided saperate Gas Agency Immediately.


Manohar Singh Rawat
Con. No MM11901
GAIl (India) Limited
I sunil kumar dwivedi, my consumer no. m 27311 in the mangalam gas agency sector 82 noida. they refuses to book the gas in 21 days interval kindly help me.

thanks & Regards
I am a regular BP gas consumer. I am staying in mianwali nagar, paschium vihar, new delhi and the dealer is Ratawal Gas Agency. Never I get cylinder in time. They take minimum 15 to 20 days to supply the refill from the date of booking whereas all the consumers in and around my house who use Indane gas are getting within 3 days or maximum one week. Can you kindly advise me what to do? Should I change the agency or the company it self?

gas new connection — suffering for a new connection

D/sir
From the last four month i have gone many of time in Prathna gas agency they did not attend me and they alwayes told me therer is a no new connation from the last four month.
I ravindra kumar is highlu fedup with bharat gas and the agency people's attitude.My customer no. is J 3011442 .Previously our connection was with jwala gas agency uday park, new delhi but the agency closed down and our connection is transfered to satish gas company, haus khaz, new delhi.We booked our gas cylinder 11 days ago and we have not receive the gas.after making numerous calls the agency said that they will deliver after 2days but they didn't .
Plz suggest what to do

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    +91 22 2271 4508
    +91 22 2271 4516
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