Bharati Airtel Service, India — Deficiency in service from airtel

 
1 Review
India
 Mohana Das Ponnan
Sir/ Madam

I have been requesting the Airtel Mobile service since Sept 2007 to De-activate the Local itemsed charges. Inspite of repeated complaints and also assurance from their customer care serivce they used charge the amount in every month. Even I got a mail from their Customer Care executive Shir Arvind Kumar Varma the charges will be adjusted/de-activated from the bill of Nov 2007. Even after this assurance, the bill I recived to-date included the amount[protected]. I could not understand that even after from their higher authority they are going one charging the amount. Thus this is a clear evidence of "Deficiency in Service" and mental torture of the company. Therefore I should write also in the dailies regarding their "deficiency in service.

Mohana Das Ponnan
Mob: [protected]
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    Customer satisfaction rating
    23%
    Complaints
    42917
    Pending
    4278
    Resolved
    8725
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Bharati Airtel Service, India - Deficiency in service from airtel