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[Resolved]  Bharti Airtel,Mumbai. — Network down since morning.

No network coverage at all in Mumbai from morning 9:00am on Friday, 18th July 2008.
Customer Care Services seem to be busy.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  29 CommentsShareTweet

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Network down since morning today

18th july 2008
Its so bugging. Corporate connections have also gone for a toss. Noone has any clue what is wrong and how long would it take to restore connectivity. Airtel is SLEEPING.
Even my phone is down since morning.
Confirmed with a few friends in office using airtel, same problem.
And the customer service is simply cutting the call.
The so called 'customer care' of Airtel has disconnected the service lines now.cant reach them thru landline. I can still receive calls but no outgoing.Dunno wats happening...
ITS REALLY SO FRUSTATING.AND NO ONE KNOWS WHEN THIS PROBLEM WILL BE SOLVED.AT LEAST WE SHOULD KNOW THE TIME DURATION.
ITS REALLY SO FRUSTATING.AND NO ONE KNOWS WHEN THIS PROBLEM WILL BE SOLVED.AT LEAST WE SHOULD KNOW THE TIME DURATION.
This is really frustrating, the number of phone calls missed by each one o[censored]s accounts to a huge loss.. damn I hate Airtel now!
Any idea guys, when will this problem get resolved.
Be it a Multi Billion dollars deals or IPhone Launch their website is well updated. They don’t give a damn thought to share the reason of this network failure on their website.
Office building in central Mumbai catches fire

This seems to be the problem ...

Fri Jul 18, 2008 10:46am IST Email | Print | Share| Single Page[-] Text [+]
MUMBAI, July 18 (Reuters) - A fire broke out in the basement of a building in central Mumbai on Friday due to a suspected electrical short circuit, fire service officials said.

Smoke billowed from the basement of Peninsula Chambers, in Peninsula Corporate Park in Lower Parel.

Three firemen said there were no injuries as nobody was present in the basement when the fire broke out in the early hours, before office workers began arriving.

"The fire is under control, " said a fireman, who declined to give his name as he was not authorised to talk to the media.

Police smashed glass windows and pumped in water to douse the fire while onlookers gathered on the sidewalks.

The building houses offices of Bharti Airtel (BRTI.BO: Quote, Profile, Research), advertising firm JWT and law firm Amarchand Mangaldas. (Reporting by Bharghavi Nagaraju and Guillaume Turpin, ; Writing by Saikat Chatterjee; Editing by Charlotte Cooper)
I just had a talk with customer service. They intimate 3-4 hours more for the work to finish. According to the call center reps, its a hardware failure at the cellsite (tower) for north mumbai.. Will let you know more as soon as I know :)
I am very disappointed for this inconvenient but at lest we should know the reason for this.
this is simply redicullous ...i am unable to contact my loved once...what the hell people are doing in Bharti airtel...

service is ...all the time
The service is so pathetic and they should atleast have some backup plans. How can they just not do anything about it?
Damn wat the hell AIRTEL NETWORK down from the morning how da heck this suky company dont even have DRS for such a important mumbai network.
I know atleast a dozen people in Mumbai who are facing the same probelm today. It seems that the fire has caused the breakdown. Even otherwise, Airtel service is terrible. My only concern is what are the alternatives - Vodafone? I had a horrid 20 days with a new Vodafone connection a few months ago - finally had to just give it up. And all have heard the horror stories of reliance, idea, dolphin, etc. I realized the Indian mobile consumer has been left to choose from a set of pathetic, poor-service companies. Hope this improves quickly
They just don't care about customers. Any responsible company would put some info on their website. They are completely irresponsible. The network sucks as it is. A 5 minute call can see as many as 3 call drops. Ridiculous.
My simcard Registration was failed since morning.I dont know whether i have to buy a new SIM for AIRTEL...
My simcard Registration failed since morning. I dont know whether i have to buy a new SIM card?
There has been a major fire at Peninsula park in Lower parel where the airtel tower has been situated...Cause of which the system has crashed ...I jsut checked with the Airtels customer care ppl and they are hopeful of getting the service in place soon ...guys lets try and bear with them !!!

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