[Resolved] Big Bazaar — self carrying plastic bags | |||
big bazaar is pinching a common man the big bazaar supermarket is charging for the carry bags as the GHMC(greater hyderabad municipal corporation) in the city has restricted to use the plastic bag quality of not less than 40 microns. the first thing is that the plastic bags before the GHMC rule is the same after the implementation of the rule.they claim that they incresed the quality but it is the same as it was earlier,and they are CHARGING the carry bags on the pretext of increasing the quality, and the most important factor is that they encourage the consumers to bring their own carry bags but the fact is that they are making us fools because the security persons at the entry are not allowing us to carry the empty bags consumers have to argue everytime they visit the place..customers are facing embarrassment arguing with the security it seems that it is preplanned game to confuse the customers Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear customer,
Just a reminder we haven't received a response from you.
Regards,
Priya
Future Group Care
Just a reminder we haven't received a response from you.
Regards,
Priya
Future Group Care
I totally agree with osmanfasi, as the same experience I faced today at Big Bazar.
I went with my family along with two Big Bags, so that after shopping, I can carry the same in my bags. However, the Security didn't allow me, they said that to shop and bring all the items outside and store the same in the bag outside the Mall.
Even the Food Bazaar employees are not carring the customers, they say directly, we dont know, thats it. and in return, I asked them where is the Floor Manager, they replied saying he will be in 2nd Floor, go and contact. Such a stupid response by the billers is TOO Bad. Also they are all newly recruited.
Its tooo embarrassing to say that such a big group called Furture Group, dont have controls and processes to stick to what they say.
Finally, I went to Gift Wrapping centre and requested for the floor manage, and he came from somewhere and I asked to solve the situation, but he said hopeless and arranged one boy to bring back all the grocerry items outside through trolleys and arranged them in my bags. Which is shame for the Big Bazaar.
Meanwhile, the security wasted time, by counting each and every item as the total number of items are 93. I spent nearly 30 minutes for the above drama.
Bill No.0010525, Till No. 13
St 4760, ch 254550
Tr 19073
Date 11/01/2012, time 16.47
Amount Rs. 4, 391.
I, as a Chartered Accountant, really feel pitty on Big Bazaar for lack of controls and processes.
regards,
CA. Vinod
[protected]
[protected]@gmail.com
I went with my family along with two Big Bags, so that after shopping, I can carry the same in my bags. However, the Security didn't allow me, they said that to shop and bring all the items outside and store the same in the bag outside the Mall.
Even the Food Bazaar employees are not carring the customers, they say directly, we dont know, thats it. and in return, I asked them where is the Floor Manager, they replied saying he will be in 2nd Floor, go and contact. Such a stupid response by the billers is TOO Bad. Also they are all newly recruited.
Its tooo embarrassing to say that such a big group called Furture Group, dont have controls and processes to stick to what they say.
Finally, I went to Gift Wrapping centre and requested for the floor manage, and he came from somewhere and I asked to solve the situation, but he said hopeless and arranged one boy to bring back all the grocerry items outside through trolleys and arranged them in my bags. Which is shame for the Big Bazaar.
Meanwhile, the security wasted time, by counting each and every item as the total number of items are 93. I spent nearly 30 minutes for the above drama.
Bill No.0010525, Till No. 13
St 4760, ch 254550
Tr 19073
Date 11/01/2012, time 16.47
Amount Rs. 4, 391.
I, as a Chartered Accountant, really feel pitty on Big Bazaar for lack of controls and processes.
regards,
CA. Vinod
[protected]
[protected]@gmail.com
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Hi, I am Priya from the Future Group Care team. At the onset, thank you for bringing this to our notice. I would like to inform you that in support of the go green initiative by the Government all retailers have started charging for plastic bags and we only charge the actual value of the bag. After this being said I request you write to [protected]@futuregroup.in with the store details along with the reference id 989 and I will share your complaint details with the store manager.
Regards,
Priya
Future Group Care