[Resolved]  Big Bazaar — Delivery not on time!

I have experienced that the discount they display while shopping are not considered in the bill and many o[censored]s don't check the bill, I always check the bill there itself and several times there was a mistake in the bill and they had to refund my money .

Dear Officer,

This complaint is regarding to partial delivery of products. I had purchased a iron bed with matress & two pillow of 27nth Sept'08 from Big Bazar EM Bypass Kolkata and made the payment immediately. The furniture section manager (Mr. Parimal) had assured me that you will get the material with in seven days with installation at your home. But I had received only bed and matress after 12 days of billing.

I have not received pillow till date (13/11/2008) and I had made so many calls to customer care and Mr. Parimal also but not getting a fix date of delivery of Pillow. Two times I had personally visit the store for pillow but answer was "Jab stock main honga to home delivery kar denge".

Please help and deliver the item.
Regards
Neeraj

sir

mene aapke big bazar se ek DVD player purchase kiya but ushmai 15 din ke uprant hee problem aa gayee kaya mera DVD replaceho sakta hai..
plz suggest me

Big Bazaar — Non compliance

I live in the town of Darjeeling where Big Bazaar has been running for a year or so. They usually do as all the big companies do with lots of promises of quality services.

Few weeks we bought various appliances from there and during the purchase of which we were told to call on the provided numbers if any problem was there regarding the functioning of those appliances.

as now we have started to use the appliance and have had problems and upon calling the big bazaar, no one answers the phone.

is there anything more horrible that.

Now in future why should i purchase any thing from that store.

food court in vizag is not nice. misbehaving

Big Bazaar — About P.F.

Dear Sir,
My P.F is not clear about 20 months and pending from long time. My P.F number is MH/38491/8732.So, Please give me replay as earliest as possible.
And kindly do as earliest.

Regards,

Prakash Modi.

BIG BAZAAR/ Metal Bed with Mattress — Product is not delivered yet after 15 days

I have purchased a metal bed with matress from Big Bazar (Kandivali) on 14-Dec-2008. Challan no is 1672. I have done the full payment of product by my debit card. they assured me that product will deliver with in 4-5 days. but still I have not received the product. I called many times to them and everytime they are telling we will deliver it today tomorrow definately but the stuation is same. I have taken 1 leave from office so that I can recive the product but the delivery is not came. Now I am frustrated with this company and want you to interfare in this matter. Since I am unnecssary westing my time for waiting them.
If you want to contact them their no is 67539604, Also their contact person cell no is [protected] (Vilas).

Please assist me.
Thanks
Mahendra

BIG BAZAAR — Bad quality product, Delay delivery, No Response

We bought 8 items from Big Bazar Pune, Kothrud branch. After full payment delivery was delayed by 15 days (30 days from date of purchase + 15 days). Delivery was done in batches and every time it was promised to install the furniture in next 2 days. After 2 months installation begins, 4 items did not had all the element to install the furniture, 5 items were damaged. As of today 2 glasses are broken and yet there is no reply from them. I had to take 4 days off and visit the branch, we must have made 200+ calls to them for delivery, installation and complains.

I had purchased furniture (Study Tabel and Shoe Rack) the delivery was made after repeated phone calls. Delivery was wrong as the colour was not as per payment. The furniture was not assembled after repeated request. All payment was made in advance.

I think time has changed and customer right and privillage should be looked into

SIR
THIS COMPLAINT IS REGARDING FURNITURE PURCHASED FROM BIG BAZAAR ALLAHABAD. I HAVE PURCHASED A DOUBLE BED([protected] IMPIANA QN BED STORA)WITH MATRESS AGAINST ADVANCE FULL PAYMENT ON DT 312009.DELIVERY WAS MADE AFTER MAKING NUMBER OF CALLS .NOW THE PARTS OF THE BED IS LYING SCATERED IN THE BED ROOM FROM 5 DAYS .THERE IN NO ONE TO ANSWER AND FIX A DATE WHEN IT WILL BE INSTALLED.I HAVE PERSONALY VISITED 3 TIMES BUT MR SATYEDRA MANAGER FURNITURE ASSURED ME ALL TIME THAT TODAY IT WILL BE COMPLETED AND MY FULL DAY WAS KILLED WAITING. THE PAYMENT IS MADE ADVANSE SO THE UPPER HAND IS YOURS BUT IN FUTURE I CAN NOT RECOMEND ANYONE TO SEE BIGBAZAAR.

I've purchased a LG refridgerator and Bajaj food processor on 3rd Jan 2009 in Chennai Big Bazzar. They said they would be delivered goods with free gift of Oven (koryo) within 10th of Jan 2009. Today is 16th of Jan 2009. So far they have not delivered the goods. What should i do? What action can be taken against them?

FROM SHIVARAM, MYSORE, KARNATAKA : This is regarding Bigbazar mysore.

LG TV 29'INCH PURCHASED ON 25/10/2008 BUT THE OFFER FOR THE TV:BIG TV PACKAGE NOT GIVEN TILL TODAY MORE THAN 85 DAYS GONE :Wrong commitment and cheating from big bazar mysore.
They have useless people with no commitments of what so ever. They give u time & u leave all your schedule behind for their chaps to arrive but no one turns up.So many calls have been done by me, and so many unnecessary visits have been done by me with no results from big bazar mysore.Till today no body from bigbazar mysore have done a curtasy call . They are trained for their expertise in ignoring customers. I had remineded so many times of my tele complaints & complaints which I had written in their dirty register (not at all methodical). I assume no one looks & review to those complaints. They treat their customers like puny. They dont even refuse that they cant help or service, at least then we will not complain.THERE IN NO ONE TO ANSWER AND FIX A DATE WHEN IT WILL BE INSTALLED.
I have decided for not buying any such product from them & would not recommend any one even dare to buy from them.They have to reform their staff who should keep their promise.It is not a big bazar.PLEASE RENAME IT AS BIG TOPY BAZAR.

Yes this is fact Big bazaar peoples are cheaters.. i purchased Philips DVD Player and Philips Home Theater, on 25-Jan-2009, from Big Bazaar Ambala cantt. while procuring the products i ask them to check the items, they said this is not required as it tested by company and 100% OK, , i was fool so i believe on that . and when i checked the things at my home i found that the home theater was used one, they have repacked that, after using or may be some body has used and sent back to BB. and woofer was faulty, it is giving some odd noise while playing.. so i called them, they said due to heavy rush not possible to entertain the thing you can come after 27th, i went there on 27 and asked them to check product. while testing engr said there is no problem in woofer . so i ask him to check the it properly then he realize that there is some noise in woofer.. he said he will replace the unit, now while cheking in there store he said there is no other home theatre of the same configuration available i ask them to refund my amount as they dont have new unit. they said they cant refund electronic items. they will demand new one and it will take 10-15 days, but i request them to refund the amount but till date there is no action on that. i think this was my last shopping from BB my billing details are Cash Memo t 24/2930 dt. 25/01/2009 Product code [protected] philips -sp080 4390.00

Yes even I have bitter experience from there.

Purchase on Big Bazaar — Not Getting Statements

I did the purchase on my credit cards but I don't get the statements till now Please send to my email id - [protected]@hexaware.com

Thanks & Regards,
Card No [protected]
Amit Gupta

I have purchased Awashing machine of KORYO brand just few months back, Now i found some problem in its working and though i have complained 2 times this BIGBAZAAR guys are not sending anybody to repair the part. Not only this they are giving foolish execuses also that we have to ordered this part form banglore... so wht i have paid for the machine and know i want its service, at the time of selling this guys say that they will take care of proper servicing but at the time when they have to provide service they are hiding themselves with excuses.

as i got sms form HDFC bank that on purchase of 800Rs. you will get off 200Rs. from that point of view i went for purchasing in ur outlook located in kothrud.

while billing when i shown my sms one o[censored]r representative told that u have to go to another counter number 12. then i gon to him i asked what is this? that guy told that i dont no & he gsve me 8 cupons of 25 rupee & then i asked him how to use it he told so rashly that i dont no please read coupens.or just go to cash counter he will manage every thing & again i told him that cash counter person send me here to discuss to u then again he answered me i[censored] want to take, take it or let it be we dont have time

i think this is not way to talk. we are not taking it in free we are paying for it, so plese advise ur representative to talk properly

Big Bazaar, Old Madras Road, Bangalore — Partial delivery

Partial deliver of item.1 out of 4 items worth~5K INRs not yet delivered Since 1.5 months. Now they are offerring me to by an alternate item. They have kept the money for so long. Its the absence of basic business ethhics. I have been in touch with Sushanth reddy, Raju naik and Sayyed M but it is totally disgusting service. They have not even provided the tax invoice for the rest of the items. All that I have is a xerox copy of the deliveery challan!

Purchased dining set in Jan 2009. chairs are so week that legs are bent and twisted and fasteners are loose . Lodged complaints but no satisfactory solution yet. Soooooo risky to sit

Big Bazaar, Hyderabad — Purchased item not received

Dear Sir,

I purchased a dressing table from Big Bazaar, Abids, Hyderabad on 15th Feb, 2009. But I have not recieved yet. Please help me to get my dressing table delivered.

Thanks,
Tej