[Resolved]  BIG FLIX — DELIVERY & PICKUP

Address:Chennai, Tamil Nadu

This is kedarnath from Chennai , I have my membership with bigflix from past 2years in 1 disc unlimited plan.

After closing there stores at chennai I am facing problems for delivery, pickup and wrong despatching . I made several complaint through Mail & over Phone to customer Care . till today I am facing the same problem . In chennai distribution centre is very . from them we will not get any information . on Jan 9th they made a delivery of one movie till today it was not despatched in this week this is 2nd time . If I ask customer care simply they transfer the complaint to Mumbai cc . we will not get any response. I want to know how to approach the higher officials .
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Kedarnath,

As per our records 90% of the titles deliverd to you are from the top 3 positions in your queue. Incase you want a specific title, please move that title to the number 1 position in your queue and we will deliver it as soon as possible.

Your account shows that you have queued the movie 'Aladin' on 30th Jan 2010. It has yet not been delivered to you as it is on the 4th position in your queue. Please move this title to the 1st position and we will deliever it as soon as possible.

Regards,
The BIGFlix Team

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    CHENNAI
    Tamil Nadu
    India
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