Hi,
I have a complaint against your sec-63 branch. I was searching on there website for any customer suggestion box, but there I felt shame on them, they people don't have any customer feedback form or link.
My complaint is against Bikanerwala "Sec-63 Noida" branch, this branch is worthless branch as they don't maintaining their quality of food and all stuff as well as they never fullfill their commitment of delivery.
This is very shameful thing which i face today, I had placed an order at 4PM for the same sec which is about 1Km from this branch, the 'Manager" commit me to deliver item at 4:30PM but they were unable to deliver the item till 5:45.
The worst thing is that when i personally went there they told me "they don't have the item so better i take your cash back". and again they were not accepting there fault.
If you people will take action for this incident then it will good for the other customer so that no one face the same problem again.
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2) I had purchased a packet of Papad, their bill was showing amount more then it's MRP. I have noticed that and called the floor manager, but his explanation was, I CAN NOT DO ANYTHING, IT IS FEEDED IN MY STSTEM". He was NOT ready to accept that it is a severe mistake, and was adamant on charging same prize, printed by system.
It is really pathetic