[Resolved]  bill payment — ch rtd unpaid information

Address:

Indore, Madhya Pradesh

R/SIR,
I am ures users since last 45 of the years,but 1st time my cheque was
dishouner due to my mistake and due to which your account was not
clear,i am realy sorry about that and i wish to give you assurance
that neither i am any defaulter of MPSEB nor my any cheque will be
dishounered in future.
Regarding that i want to know about some LAWS of reaction of MPSEB
with his regular customer in su8ch a case.
1.Did mpseb will inform the owner of cheque after 23 days after the
issueing of cheque,i think the cheque was dishounered within 3-4 days
of presentation,and if cheque was dishounered ,the informer was caome
at house on 26.3.11 and after that assurance that i will paid total
dues till date in noon ,but he disconnect the connection of a regular
payer of your outstanding bill.
2.After disconnection of electric connection i immediatly approch at
your manoramaganj office and gets duplicate bill,they charge return
charges of one cheque having total three bills payment of mine and my
relatives ,they charge 150/-Rs charge exrea to each user of mpseb
which are covered in that cheques .
3.after deposited the 3 bills of Feb,11 as well as March,11 ,I contact
with Mr AE of manoramaganj and he told me that you may contact with
that person he will reconnect your connection by the help of line man
of area,
4. That person told me that you may deposit Rs.600/- of three bill
imediatly for reconnect them,i inform him that there was only 1
connection was disconnected ,why i deposit that extra charges of
Rs.400/- for that connection which are not disconnected ,and i am
alredy paid total amount till date of every connection which are in
cover of that dishouner cheque, but i am shocked after hearing him to
ordered a person that ok first we disconnect all three connection and
then after repay rest 400/- amount the connection will reconnect.and
if you have some problam you may contact with AE .afterall i told him
ok you first collect 200/- Rs for that disconnect connection and after
disconnect rest of the two connection i will pay Rs.400/- to your
office.in between i contact with AE on telephone he told me you
contact with that person ,i ask him he not a person from whom i will
contact but he hungry with my dialoge and disconnect the phone.
5. sir i am realy not complaining that office not realy complaint that
person but realy i want to know the fact that what is your law and
what is your practice.
if you are realy satisfied with your officers as well as your such a
intelligent clerk then there is no problam but if you may seated in my
place what is your action in whole of that cicumstances please
inform,realy that matter humbly shocked me ,i have no any illegle
income ,i am working hard ang getting my salalry with full
satisfaction but that 450+200 rs realy lapses my assumtion in life
that a man can help a man and a employee can help its customer.
thanking you all is that my painfull heart questionary which realy
said my mood today.
sorry if some word you dont like for your collouges.i fill free to
write that letter with my said fillings.