[Resolved]  Blazeflash Courier — Delayed Delivery

Address:

Delhi

November 1, 2012

Dear Managing Director, Blazeflash Courier

There has been no reply to my e-mail of October 29, 2012 regarding status of my consignment #[protected] dated October 23, 2012 dispatched from Lucknow, Uttar Pradesh to South Delhi Municipal Corporation, Ashok Nagar, New Delhi – 110018 where it had been lying since October 25, 2012 as per www.blazeflash.net/tract.aspx after being transferred to it from your office at Mansarovar Gardens, New Delhi.

Yesterday, I called all your customer care numbers:[protected], 64991717, [protected], [protected] & [protected]. None of them work. 64991515 seems only for sending SMSs or voice mail. Neither your Delhi Corporate office contact numbers nor your Mumbai Regd. Office numbers work either.

In the end I had to call the South Delhi Municipal Corporation’s office and ascertain delivery of consignment which they confirmed as having been received yesterday, October 31, 2012 at around 3:00 p.m.

It took your s.o.b. courier service 8 days to deliver a consignment that had to travel just 500 kms. Taking off 3 days being weekends and a holiday where the consignee’s office may have been closed, it still means it took your courier 5 days to make the delivery! The online status at your website has not changed as of this date and time of writing this cursing e-mail to you.

Don't you think it is time to give your courier service a more appropriate name like Jhandu Courier or better still Chodu Courier being worse than Registered Post/Speed Post of India Postal Services?