[Resolved]  Blazeflash Couriers Ltd — Discrepancy in courier charges

Dear Sir,

I need your help in resolving following cheating done by franchise of Blazeflash Couriers Ltd.; I wrote following complaint to directors of Blazeflash Couriers Ltd. At the bottom is the reponse from their MD.
As per the official rates published on http://www.blazeflash.com/rates.php customer should be charged Rs 40 per kg by surface delivery mode in other zones. For AIR Rs 80 per kg. My package weight is 5kg as mentioned on the reciept. Still the Franchise charged me Rs 805/- where as per standard rates it should not be more than Rs 300/- Please go through the details of complint and response from MD of Blazeflash Couriers Ltd as follows
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For same material and same packaging & same mode of transfer (Surface) rate charged by Booking Offices appointed by you are different.

Delhi booking agent charged Rs.805/- (Attached receipt)
Details of Delhi booking agent: Facile Investment Centre in Savita Vihar
G-8,Plot No-12,Ajnara Complex Basement,
Nr Yamuna Sports Complex, Savita Vihar, Delhi - 110092
22141298/ 30
+(91)-[protected], [protected]

Pune booking agent charged Rs. 275/- (Attached receipt) (City Flash - as printed on receipt under booked by)

When I have cross verified the standard rate card from your site that also confirms that cost should not go beyond Rs. 300/- -> http://www.blazeflash.com/rates.php

My request is to pay me the refund from the difference in the charges Rs. 530/-

Please do the needful at earliest.

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Response from courieer company:
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From: SD AGGARWAL [mailto:[protected]@blazeflash.com]
Sent: Wednesday, January 20, 2010 12:09 PM
To: Kulkarni, Vinay
Cc: [protected]@Blazeflash.Com
Subject: Fw: Discrepancy in charges
Importance: High

Dear Mr.Vinay Kilkarni,
Please refer your e-mail in connection with the discrepancy in charges and we are sorry that it is not at all possible to refund you any money on this account. Please directly contact to the Booking Agent from where you have booked this c/ment.



Thanks,

S.D.Aggarwal

[Chairman-cum-Managing Director]

Blazeflash Couriers Ltd.

[protected]