[Resolved]  BMTC, Bangalore — Misbehaviour by conductors

Respected Sir,

I am staying in Bangalore for the past 4 months and regularly commute by BMTC buses however the experience has been horrible so far.

Today, i boarded Volvo-356(Volvo2, ticket number[protected], near viswaraya college the conductor came to take fair and i asked him to give me ticket till 10th cross wilson garden. He said the bus wont stop there, i was surprised as for the past 4 months everyday, volvo stops there, this is the first time somebody said this. The conductor started abusing me in Kannada and asked me to get down at middle of the road. The bus driver also joined him and when i requested the conductor to speak in English or Hindi as i was unable to understand him. They started abusing me that they wont speak in Hindi or English as this is Karnataka, I quote " NO HINDI/ENGLISH, THIS IS KARNATAKA< ONLY KANNADA, GET DOWN".

My point is if the bus really doesnt stops there the he could have said politely but he abused me, he had no manners that he was talking to a lady.

The issue doesnt stops here as on 3/5/2008, i boarded a bus 365 from 10th cross till Majestic, Bus number FA-409 and the there were men seating at ladies section and when i requested them to get up as so many ladies were standing, none of them were getting up and when i requested the conductor, he started abusing me in kannada rather than telling the men to get up. Isnt it his duty to make sure that the men dont come at ladies section?

Also, most of the conductors dont give change and they keep it with them and if you protest they abuse in kannada if they come to know that you are from outside.

I have been reading a lot of complaints but i think no action is taken againt them and thats why the conductors misbehave on a regular basis.. Kindly take some action atleast as BMTC keeps telling people to commute by bus.

I have even gone to Companits section near platform number but they didnt help me.
I am requesting to take some serious action...

Thanks & Regards
Arpita Pal
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Complaint marked as Resolved 
Verified Support
Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
Complaint comments 

Comments

Sir, "Complaint"
to day dated: 04-02-11. at 7.45 pm bus rout no."279F' didnot stopped even on request to conductor, didnot stopped and ran away, we were 2 passangers with small 2 no. kinds. to go to Sanjaynagar. This was the last bus from here to sanjayanagar. Kindly take necessary action on conductor and driver, to day they came late and went away without stopping at shani mandir stop. we were waiting since 7.15pm. became waste.

sir, his sholud not happen again here, please look into it and oblige. Rout no.279F
will u please acknowledge this complint by return mail.
chandrashekhar. my mob no.[protected]. email: [protected]@gmail.com

Dr.Laxmi Narayan Hospital — in proper service

Dear sir,

In this hospital they are taking Rs.200 per day consultation fee but they not giving any treatment properly, but money taking must. we are asked one day please leave us we will go to another hospital but they are giving money back, in hospital paisant are waiting nearly 7 to 8 hours for consulting the doctor but the doctor is sleeping in the above room, the doctor wantedly try to wait the people so many peoples are crying and sleeping on the road, but the doctor is very sadist, please make him alright this is my request i have suffered too much with my wife i am waited in hospital from morning 9.00am to night 12.00am but doctor not came to hospital, but the nurse is telling always(from morning to evening) "he will come within 5 min"
Respected sir,

I and my friends board a bus route no."285D" almost we will get the same bus daily usully between 5-30 to 5-45pm the conductor who vl be there for three days a week i.e., on evenings monday, wednesday and friday and mornings on tuesday, friday and saturday. the conductor's name may be Laxminarayan he behaves very rudely with the passangers, he asks for the change every time. i know its our responsibilty to get the change but daily how can we get sometimes we may not get change. he talks very harsh and rudely it hurts passengers. also many womens board a bus in Wheel and Axle stop he behaves rudely to them, most of the morning times he wont give change only if they ask he vl tell "nimgella chillare tharokkagalla andre busge yake barthira manenalli pathre tholkondu biddirokagalva" he scolds like this. please this irritates passangers some times his behaviour has made me get tears in my eyes. due to several problems we go to work he should not take things for granted.
kindly take necessary action about this we dont need such a conductor to our route, please don't neglect this issue, stop hurting regular passangers who have faith on BMTC and travel in BMTC Buses.
Dear Sir,

I have also had the same kind of experience.
But this is not only abusive but also he had slapped on my back.
I had got in to this bus at Sai baba Hospital (335 E- Volvo- KA-01 FA 6797) there the bus driver was a bald man. It was around 6.30 p.m. when I got in to the bus. As there were so many people in the bus, So I was standing near the driver. After one minute
He pushed me hard on my back and said me to go inside. I got surprised I mean all of a sudden some body pushed on my back. I was speechless for few seconds then I asked him where is the place to stand to this he said he is not able to see the mirror as i was standing there And he said some thing else in kannada very rudely.
I mean they allegedly push the shoulders and back of a lady at 6 p.m. in front of 50 people in side the bus.

This is really horrible. I never expected this from a volvo bus driver. My impression was Volvo is safer than other buses as they don't behave badly with passengers. But this incident caught me off guard. I was in tears all the way till I reached my stop.

Is there no way to stop this daily harrasment of people?
Is there any one who can really help us ? Who can tell us what to do in these type of situation ?
Sir, I request you take action ASAP as this is not only harassment but also manhandling.And this is no way tolerable.
Please get back to me for details. I have the photo of the bus driver and bus which I can provide you.

Thanks
Rajani
[protected]@gmail.com

BMTC — Please Control the Bus Drivers Misbehaviours

Respected Sir,

This is regarding the misbehaviour of BMTC Volvo Bus driver. Today[protected] I have travelled from Madivala to Electronic city. I was supposed to get down Infosys, and I have Informed this to Driver. The person was asking "Is it an Auto" to stop here and there. And the driver stoped bus near by the end of flyover. As an Infosian, I have supposed to getdown near the infy stop, Is there anybody is there to control this type of drivers? Please avoide this type of stupidities from your employers.

The Bus Details as follows,

BMTC A/c Volvo Bus
No: KA - 2081
Bus time: around 10.15 it reached Electronic city.
Bus Number 356
Busroot: Majistic-Electronic City

Please take necessary action.
Thanks in advance.

BMTC — Buses not playing regularly even though commuters are there

This is specially for BMTC buses plying in the route G-2 .As this bus goes from Sarjapur road to MG Road the frequency is very less during evening. after 7.30 PM evening even though Empty bus will stand near MG Road central(their starting point) they wont pick up passengers and directly go to Bus Depot without maintaining any proper frequency.Drivers & Conductors are not in a mood to drive the buses after 7.30 even though huge crowds are standing near G-2 bus stop.I am facing this problem and BMTC is not at all bothering these cases as so many commuters who travel during evening face problems for this bus.

BMTC — Bus service not provided at the scheduled time

BMTC BUS Service from ELECTRONIC CITY TO ITPL which has been scheduled in the morning at 7:00 am ,7:30 am ,8:00 am will come for service at ELECTRONIC CITY (WIPRO GATE) .
You can not expect local bus conductor to speak in your langauge Hindi/English
Today 24th Sep, 2013 I boarded the bus (number 276, Majestic to Vidyaranyapura route) in the evening around 7pm in Malleswaram Circle. The conductor didn't bother to issue tickets to the passengers. It was a lady conductor who was so bored to do her job. I myself asked decently for the ticket, on the third time call she walked up and issued the ticket and started abusing. When I asked her what the problem or mistake was for her to abuse, she got frustrated that someone questioned her and started giving unnecessary, irrelevant reason that I have to take the ticket when I enter near the stairs itself and that she cant walk to issue to everyone. When I started saying that her answer is ridiculous and mistake lies on her part she started using bad language, which lead to arguments. Lot of co-passengers were supporting me. The driver and conductor got together and stopped the bus in middle of the road; In front of malleswaram market and started huge mess. The driver refused to move the bus as if it is his property and all the passengers had to plead him to start moving since they were getting late. The conductor lady even tried to push me out of the bus, only when I insisted that I will take her to police station she let me stay. The entire way driver and conductor kept scolding using third grade language and I had to stay quiet since he threatened that he will not move the bus an inch. Before I could get down when I asked for his name and ID he and that lady almost came to hit me. I simply had to escape and get down to save my life. He is also threatened that next time he sees me, he will kill me or kidnap.

My question is are these people government servants???? They are misbehaving completely. There was an another passenger who kept complaining that conductor is issuing 8Rs ticket where she had to charge 5Rs and that he is a frequent traveller. These people are cheating, using government services for their own good? The bus number is KA57 F-755, red color BMTC bus. This happened during 7pm in malleswaram. Kindly request the concerned people to take appropriate action against these indecent, not fit for government service. If not, I will post this complain everywhere possible for people's welfare sake.

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