[Resolved] Bmtc — Misbehaviour of BIG 10 Bus driver and conductor
Every day i travel by bmtc buses. On 19th March i travelled by BIG 10 (The new Air suspension BMTC bus), however i have few concerns here :-
1) Improper Fares : Intially i travelled in this bus and they donot charge more than 5 rupees, however this time the conductor told me that fare is Rs 8/-, i gave him a 20 rupee note, instead he gave me 10 rupee ticket and returned me 5 rupees. When i asked for balance and argued that you have told it will cost Rs 8/-, instead he didnt listen to me as if i have to beg him to return me the money and they started abusing me.
As i was all alone in the bus, i was little scared, since they started abusing me and were showing rude behaviour. To add on to this when i reached the bus stop where i had to get down, the driver did not stopped bus, when i asked him to stop, again he started yelling / abusing me.
2) Rude and Vulgar behaviour : On 20th March 2009, again i was waiting for the bus, and same BIG 10 bus came which i boarded yesterday with same set of driver and conductor. Although there was no other bus at that moment, but still i didnt step into it. Both driver and conductor were staring at me badly and they abused me again and displayed vulgar actions as the bus moved.
I was highly frustated with there behviour and decided never to travel by BIG10 buses, even i suggest my friends not to travel on BIG 10 buses.
Please note the BUS No: KA 01 FA 2169
Expecting BMTC to take strict action against such drivers and conductors.
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Complaint marked as Resolved
Aug 25, 2015Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
+91 80 2253 7596
BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027