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[Resolved]  Bmtc — BMTC Conductor Rudely Behaving

Hi to Every one,

My Name is Imran Khan and I work as an Engineer for an organization located in Domoluru and I stay in Jalahalli cross, My Cab pick up is at BEL circle I need to travel by BMTC bus daily from Jalahalli cross to catch my Cab in BEL circle I usually travel by 1.15Pm by BMTC bus but the problem is they stop in Jalahalli cross for more than 15 to 20 minutes till the next bus arrives at that time there will be an massive traffic jam.

Incidence happened on 03-DEC-2009:-
Today the 2 busses where standing at jalahalli cross for more than 20 minutes but they never moved I was getting late to my work thought of taking an Auto at the same time then an BMTC bus arrived at that stop numbered KA-01F-3369 Route number 270 (Shivaji Nagar –Jalahalli cross-BEL circle) I Asked conductor will it take time to move as I was not aware that he is moving now, he said that if you have urgency you can move in car or auto, I asked him why are you talking so rude in fact I addressed as sir but he was using singular to me still I got into bus because I was getting late while entering inside he was abusing me and my patients rate got lost and I said him that I am going to lodge a complaint against you and I will escalate the same to higher authority but the conductor started playing pranks in front of passengers using abusive words saying no one can pluck his hairs.

Is this the way an government servant behaves with the customers, where is the law and order gone don’t they have fear of higher authority they even don’t know to speak properly with the customers we come from pretty decent background so we keep quite without abusing but they cross the limits I request you to please take the necessary actions on him.

Thanking you,

Regards,
Imran Khan
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  2 CommentsShareTweet

Comments

BMTC — volvo conductor speaking rudly

Sir,

I am really feeling by seeing volvo bus conductor does not know who to behave with passenger i request senior office to teach or conduct a classes for uneducated dirty conductor i feel like spiting on there face .Today around 9.40 am (29/01/09) bus no 335 i board bus at corpation i was about take my ticket he started speaking to me in ekvachana i felt like booting him, that conductor is bandaly .
I also agree as the BMTC bus driver and conductor rudely behave.
One time while I sit in the front seat in the BMTC Volvo bus, conductor demanded me to leave the seat for him. I did not leave the seat and he threatened as I may be alive in future to feel safe to travel in Bus.
I very much promote everybody to take bus though I see lot of misbehaviour from bus driver and conductor.

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    Bangalore Metropolitan Transport Corporation [BMTC]
    Customer Care Service
    Customer satisfaction rating
    64%
    Complaints
    2144
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    Resolved
    1374
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
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