[Resolved]  Bmtc — Fined for not to having ticket because of conductor

Address:Karnataka

Hi,

I am sidhartha, while coming today[protected] morning I boarded the bus (Route no -356) from Rupena Nagrahara.Due to the Rush in the entrance I went inside and was waiting for the conductor to collect the ticket but the conductor didn't come to collect the ticket and in the next stop Bomana Halli BMTC authority persons entered to check the ticket since I didn't have the ticket they asked me to give the 10 times the actual ticket amount.Still it was not my fault but they forced me to pay the amount,since it was conductor's fault. After they provide me the chalanI asked them to provide the name to whom I can concern for there actions but they behave rudely with me.They told me they can't give me the full name of the person.

Since I am a citizen of India and I am paying all the taxes so I have the rights to ask questions because I am paying the fined amount.
Because of the negligence of conductor and behaviour of those BMTC people I had mentally harassment.

Could you please let me know for such cases why the person will punished and if they consider it as also conductor's fault what kind of action they will take.

The details are below:

Bus No : TN-2028 (TN not sure since it is not copied properly)
Route : 356
Conductor : Praveen
Chalanal no : Y-11A , 098901

Thanks & Regards,
Sidhartha
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2853
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information