[Resolved]  Bmtc — poor behaviour & wrong way of taking bus fare

Address:Karnataka

Every time we cant give the exact bus fare . Sometimes we may not have change. I[censored] give a note of Rs.10 and ask for a ticket of rs.5, for that also conductors are shouting like anything. And sometimes simply they are keeping the change with them . And if you ask again shouting.Conductor scolding public like illiterates,its actual shame on BMTC Selection team..Please do hire who are well behaved one,otherwise may result in........
Like this many days i've given 10rs for a rs.5 distance.
today this thing happened in bus no.KA-01 F-4742 Kengeri to yeshvantpur..time:6:40 am-7:30 am,date:1st March 2012
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Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
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Hello

I'm Arun On 04-Aug-2009, Tuesday i & my father was waiting for bus in Tollgate[Yeshwanthpura] from past 1/2 hr, For Abbigere the bus came from the yeshwanthpura but it didnot stop near Tollgate, Their was no one in the bus except driver & conductor, Please take action on them, I dont know the name of driver & conductor !
Route-271R [Yeshwanthpura to Abbigere] KA01-FA-2116, Depot-26 ..

BMTC — bus to nmit

sir we are requesting you to provide bmtc buses to NITTE MEENAKSHI INSTITUTE OF TECHNOLOGY, govindapura, yelahanka during college hours. Since we students have to walk for over 3km from the national highway. we cannot afford college transportation.
So please consider my request as soon as possible
Dear Sir,
To-day I travelled from Kempegowda Bus Station To HMT Jalahalli @7.15 am
from Route No.273B Bus.No.KA01-FA2358. The Bus Driver While driving
talking with one of her girlfriend continuously, the lady standing behind him
even seats are available. One of the women co-passenger objected his behaviour.
But, he didnot respond to her. Even sometime he use to talk on mobile while
driving.
This is for your kind information and we request you to kindly advise the driver
not to practice the talking habit with others and on mobile while driving.
Thanking you,

Yours faithfully

Manchigaiah
No Timesense
Hello

I'am Arun the bus no-271A, Depot-8, KA01-F-3104, has no time sense. They are not doing the trip regularly, they are missing the 2 trips daily, The bus goes from Abbigere at 9.00am to Majestic & come back at 12.00pm . I dont know that why only this bus take such time. They are very lasy, Before the contract vehicle
was good, but this govt vehicle is very slow .Please change the driver & conductor !
Hi Babita,

I agree the same and I am regular commuter from shivajinagar to BTM. Often my ticket cost Rs 9 and conductor daily pockets my one rupee telling there is no change. I actually feel bad when we see the situation of girls and women travelling after 6. Men are not allowed to enter from front door but from Shanthinagar BMTC three or more conductor gets in and make problem when they gets down at wilson garden or laksandra.

I feel BMTC is good for monthly bus pass but you have to get six hundred rupees pass or else he will say you cannot go in this bus and that.

Sometimes we feel better doing some job in native than struggling whole day with this people. But I also know many conductors who behave in polite manners especially bus to Thaverekere.
I am sorry when complainting those conductors it will come to you as common. But when you think as common person you will forget us.
Hi,

I would like to get the bus fare from Indiranagar to Kormangala Water Tank and from Indiranagar to Madiwala Masjid. Ordinary BMTC Fare.
Bus wont stop even after sign request - Even I have experience the same many times. Daily i have to travel form Banashankari to Satya Sai Hospital. Route buses are 502, 321, MBS 24. I used to start from Sangam circle stop. As more people wont stand in this stop usually all buses pass through with out giving stop there. I have to watch keen and i have to recognize the bus no. from far and show my hand its my fortune if that driver give a shop there ...but many times even though i show my hand driver will pass through as if he has not seen at all. If i leave 5-10 min latefrom sangam circle, I will be more than half and hour late to my office due to heavy traffic in morning.
Please...dont ignore this complaint as usual and allow drivers and conductors do according as there wish. Usually done by 502 bus...(Bus no. KA-50-F-123)
Dear Sir/Madam
I am travaling daily (171) This comlaint should be on bmtc bus conductor's some bus conductor charge from shanthinagar BMTC to Jyothinivas (koramangala) taking Rs:7, and some conductor are taking Rs:8 or :9 When i ask conductor's they are telling if you want come otherwise get down this issue not only for me whose ask with conductor's every one getting the same answer please seriously take the action.

Last one month i am facing this problem.

I hope you will do it.

Thanks
Maju
Hi,

this is Hari krishna workning in company on MG road. Generally icommute daily by BMTC . The reputaton was good once, but it is damaged due to non profressional drivers and conductors of your organisation. they neither respect the commuters nor behave properrly.

They are so arrogant that they shout at people like anything. they wont stop the bus @ the busstop, and even they dont respect women and elders.

Yesterday i.e 14/09/09 from richmond road to majestic @ aound 6:30pm, and the majestic area is a havoc with jam with the bmtc bus for no reason. there was no controllers to normal the situation . the drivers are making their way out to come out from the terminus. No one followed the rules .

I think this truly unprofessional and it shows the behaviour of your staff. pls avoid these kind of havoc near the terminus and deploy as many controllers possible and allow smooth functioning of trafic.


Hope you understand the situation and take the immediate measures to avoid such nonsense.

BMTC - Ka01 Fa335 — Driver and conductor is not ready to drive bus till last stop

Bus number is 335, going till HAL. I hired on this bus Yesterday (13 th oct 2009) at 8.PM from ITPL. The bus is supposed to go till HAL as per the board in front and also the tickets given to people. But when it reached marathahalli Signal, the driver is not ready to drive any more and was shouting like street dogs to the passengers. He asked us to get out of the bus and walk till HAL or catch another bus. The reason he is telling for this is its already late and he is running short of time. But if so he could have told this when we got in to the bus. Please take action against the driver and conductor.
Dear Sir/Madam,

I boarded into bmtc bus bearing registration number - KA-50 F-020 from marathahalli to Nagwara. Right from the start the bus driver was behaving very rudely. Just after Hennur depot bus stop there is a signal, the driver closed the door and denied to open the door for passengers to get in, though the bus was at busstop waiting for the signal to go green. Then at Nagwara, there was traffic jam as usual near the signal, the driver stopped the bus around 500ft before the signal and asked me to get down. I had to go to Manyata which is 500 ft after Bus stop, so i said i will get down at bus stop and told the conductor that anyway there are thorny bushes near the door where he was asking me to get down. He was saying jump down to the service road from the bushes and go. The driver said he will not stop at Nagwara bus stop and will stop only at the next stop at BEL Circle.

I dont understand why the conductor and driver dont have the patience to stop at the allotted bus stop. They are forcing us to get down before the signal, where they cant move in traffic jam and save time at the bus stop though we are stuck very far from the bus stop. This has happened to me several times and i have seen this happening to other passengers also.

Please kindly take some action.

Regards,
Sunitha
hello..
am Shreelatha..
i really dont lik to travel in BMTC cus of the rude behaviour of conductors..
Today[protected], i travelled from mejestic to gowdanapalya in KA-50 F172 around 4 o clock in the evening..i had student pass but the route was different.. So i took ticket worth Rs.11..Since i dint hav 1 Rp. change, i gave 20 Rs to the conductor..i kept on asking him the change, but he said tat he doesnt hav change and asked me to pay 1 Rp... I would hav given him 1 Rp. happily if i had..i ve asked other passengers for change but i couldnt make it..and finally i ended up getting down the bus without having my 9 Rs. back..i wonder how he couldnt get atleast 9 Rs. even though there were 50 passengers in the bus..i felt really bad..its an embarrassment to beg your own money with the conductor..i just want anyone to take action on tat fellow..
Thanking you..
Shreelatha..
I agree that bmtc conductors : do not give change or tickets properly.

1. Additionally, we have a problem that buses turn back from bhadrappa layout when they are supposed to come to tatanagar.
2. Yesterday ot was almost 9 o clock and the C1 C2 buses from Banashanakari stopped at Hennur Depot instead of coming till Hebbal. The Controller at Banashankari assured me it was a bHebbal bus and the board also said so. Once the bus started the driver put a cloth on the Hebbal part of the destination board and yelled to people that he would only go to Hennur.

Outer ring road is unsafe at that time and quite dark. It was quite scary as the there were very few ladies left in the bus and we had to tun from bus to bus at the traffic signal for someone to take us till Hebbal.

I feel such bus drivers should be penalised. Autos are not an alternate as they demand extra charges. It is not even safe tow alk at such a time.

When good people keep off the roads and shift to personal vehicles it will be a field day for the anti-social elements on the bus.

How can we have sympathy for bus drivers/conductors and auto drivers if they are exploiters who do not care for the public. It makes no difference that I speak very good Kannada.

BMTC — taking wrong fare

Dear sir/ madadm,

I was till now greatful for the service provided by the organisation.
But the rude behaviour of some of the personnel of your organisation has brought the dignity down as it happened to me when travelling by the BMTC bus.

Daily I travel to Saraswathinagar(Vijayanagar) from Manjunathanagar stop and the bus fare charges me Rs.7/-. but when I was travelling on 28th Oct 2009 around 4:20 P.M through the same route, the bus conductor gave me the ticket fare charged Rs.10/-. when I questioned him, he behaved very rudely and told that complaint anywhere, nothing is going to happen.
The Bus number 401P and the state register number is KA 01 FA 362.

This is going to happen to some one or the other everyday, but only some questions.
So I kindly request the concerned authority to take the action and so see to that this does not happen.

Also, I request to put the fare charge chart in the bus so that it may help the commutator the bus fares.

Waiting for the result as soon as possible.

With Thanks
Suvarna.
Hi,

As many of the publics has written many comments even my comment will be one of them and there wont be any action taken on the same. I am a regular person who travels from Ramamurthy ring road to Indiranagar depo. On 06.11.09 i came in a market bus (KA - 1037) from ring rd, usually the bus fare taken is Rs. 7 but on that day conductor gave me a ticket of Rs. 10, i just asked him usually the ticket value is Rs. 7 then how come your taking Rs. 10. But he just argued saying no its Rs. 9 for Depo and Rs. 7 for isolation stop. But he had given me the ticket of Rs. 10. Many other days also i have not taken back the change because the conductors will just give the reason will give later. If anyone can take action on them it would be great thing for the publics.
One more thing is that all the publics those who are coming from Ramamurthy nagar are facing the problem in getting the buses in proper time. The buses wont be coming for more than 45 min or 1 hour. After that nearly 2 to 3 buses will be coming together. Atleast kindly take the action on this matter.
I got into the 500NC bus from Kundanahalli colony to go to Silk Bord (KA-01FA 2019). The ticket fare was Rs. 30 and since I didn't have chaage I handed over the ticket collector a 100 rupee note. He gave me the ticket and told me he would give the change later. He didn't mention to keep the ticket or anything. Once I reached the silk board I asked him for change and he asked me to show the ticket. The bus had already started moving since the driver seemed to be in a hurry and I couldn't take the time to find the ticket at that moment since I was scared the driver would drop me somewhere farther off. I found the ticket later. It might be fair that I need to hand over the ticket to get the change back. But the fact which prompted me to write a complaint is that the collector (his name was Prakash) told me he didn't remember me handing over him a 100 rupee note which was clearly a lie; there was hardly 10 people in the bus and once we reached silk board he was looking at me to see if I'm getting down or not. And he just refused to give me back the change in a rude way; the driver also did his own part by making sure that I get down out of the bus as soon as possible. They were just taking advantage of the situation! I had faced a similiar situation where once the bus stopped at the signal for silk board, the ticket collector left the bus and he owed me Rs. 70 back. Everybody for silk board got down at the signal since it would take a long time to clear the signal, but I waited until the guy came back and handed me the money back. The fact that actions are hardly taken against these complaints gives them the chance to keep doing such stuff.

BMTC — NOT PICKING THE PASSENGERS

BMTC Buses plying on Outer ring Road from Hebbal to KR Puram/Silk board route does not pick the passenger from bus stops they give very poor service during peak traffic hours even though the bus remain empty T V channels should cover such inciedents help public. In stead of showing Marriage of Shilpa and her sarrir and its price.
i had same experiance from a BMTC bus conductor and driver today(03/12/2009)... i took ticket from new-horizon college to marthahally which is only 3rs journey, i didnt had change so i give 10rs. not only he didnt giv me 7rs balance but also he act like he is not hearing me, which leads to some scenes dere like he caught my shirt, one passenger tell something to release me, driver closed both the doors atlast he droped 1 stop after my actual stop.

there was hardly 6 or 7 mebers in the bus dat i travelled. the conductor in the bus didnt carry any cange to giv balance to passengeres. he is askin 2 get out from the bus if one have no balance. when i asked him why he didnt carry change he pointed to something which written in kannada later i understood its meaning is "give change".

i forgot to look conductor's name(he is dark, around 5ft6" hight, avg fat guy) & driver who have mis allignment of eyes, but i noted d bus number partialy which is KA-08-2815. a blue colour bus.
I am new to the city and travelled from Domlur to Ginger bus stop- at 7:36- he the fare was 35- i had a 100 rupee note-and i could see that he had change. He said he will give me the change later and scribbled something at the back of the ticket. I asked him many times-and he began to scream and shout in kannada- and i know that he spoke hindi as well.

He did not give me the change- and
We are regularly travelling through Route Number BIG10 - G4 from Dairy Circle to Brigade Road.

In these buses firstly, when we asked for tickets, then conductors will say, "tender me chiller or coins because i have no exchange". Though conductor have full bag with exchange.
If somehow, he will arrange to given exchange or coins he will NOT GIVE TICKETS. When asking for tickets, he will argue.

If, we don't have chiller, then he will take full money from us like 5/-, 10/- or 20/-. Afterward neither he will give tickets nor he will refund the exchange.

When asking for tickets or refund, he will argue and misbehave. This is regular practice in this route.

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